4gadgets.co.uk Reviews 

14,911
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Considering 154 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent product quality, often finding items to be like new or pristine, even for refurbished phones, with many noting their great condition and battery health. People frequently highlight the efficient and speedy delivery service, appreciating prompt dispatch, clear communication, and secure packaging. Consumers also find the pricing competitive and fair, offering good value, especially for trade-ins, and describe the overall service as exceptional and reliable. However, some customers also noted occasional issues, with a few people dissatisfied with the condition of their phone upon arrival, mentioning small scratches, chips, dirty frames, or flat batteries. Some reviewers also reported problems with delivery services, particularly with DPD, experiencing delays or being charged for premium services not provided. Additionally, a few other people felt that there were issues with trade-in valuations or received faulty or incorrect phone models.

What people talk about most

Product

Users describe positive interactions with product, with many reviewers consistently praising the excellent... See more

Quality

Consumers find quality to be positive, with many reporting that phones described as 'pristine' or 'excellent'... See more

Delivery service

Reviewers mention positive feedback about delivery service, with many praising the swift and fast dispatch,... See more

Service

Customers had positive experiences with service, often describing it as excellent, reliable, and first-class.... See more

Price

Reviewers highlight positive aspects of price, with many finding competitive and fair pricing for products,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

always bought phones from this retailer never had problem always good product at good price. Bit disapointed on this occasion as box was ripped and phone wasnt in packaging properly (looked like every... See more

Company replied

Rated 5 out of 5 stars

Super experience from start to finish. Website is easy to use, prices are clear and competitive with no add ons at the final checkout. Large selection of items. Very fast dispatch with excellent comm... See more

Company replied

Rated 5 out of 5 stars

Yet another fabulous experience & service provided by 4 Gadgets which has again been 'above and beyond'.Fantastic quality IPhone15 for my son for Christmas..promptly delivered with an additional up t... See more

Company replied

Rated 5 out of 5 stars

Recently was quoted for a trade in of £70 after a couple of other places offered considerably less. Agreed to trade in and received prepaid postage label within 24 hours. Packed and dispatched to 4gad... See more

Company replied


Company details

  1. #12 of 74 best companies in Mobile Phone Shop
  2. #15 of 50 best companies in Mobile Phone Accessory Shop
  3. #90 of 191 best companies in Electronics store
  4. #4 of 19 best companies in Telephone company
  5. #15 of 20 best companies in Second-hand Computer Shop

Written by the company

Here at 4gadgets we pride ourselves on selling quality items at great prices. As an experienced seller in the mobile phone and tablet industry over the last 5 years we know what our customers want and we make sure we provide. Our strict quality assessments of each unit make sure that every item we sell is exactly as described. If we say a handset is in pristine condition, the handset will be in pristine condition. In the unlikely case you ever do have an issue, or you would like any further information, our dedicated and friendly customer service team are always here to help. You can contact us Monday-Friday between 9.00am-5.00pm on 0800 111 4458 or alternatively via email any time at sales@4gadgets.co.uk

4gadgets

Written by the company

365 Day Warranty
We are so confident we offer the best quality gadgets that we even offer a 30 day money back guarantee and a whopping 365 day warranty exclusive when ordering direct only.
Free Tracked Returns
If you are unhappy at all with your purchase simply pop the gadget back in the packaging, put it in the pre-paid returns envelope found in the box and pop it in the post back to us. Simple as that! Very simple, fully tracked, insured and best of all FREE!
Free Next Day Delivery
As we use FREE next day delivery couriers, we can guarantee all orders received before 3pm will be delivered the next working day (UK only).
Weekend Delivery
If you really need your item delivered over the weekend, fear not, as we can organise this for you. Just let us know on the order page and we can make sure your item is delivered on Saturday or Sunday- whatever you prefer!

Contact info

4.6

Excellent

TrustScore 4.5 out of 5

15k reviews

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Asks customers to review

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Hasn’t replied to negative reviews

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4.6

All reviews

(14,911)

143 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Happy with refurbished phone purchase

Bought a Samsung S22 in "good" condition for a good price. It was delivered quickly, in excellent condition, and with 95% battery health, so very happy.

14 March 2026
4gadgets.co.uk logo

Reply from 4gadgets.co.uk

Thank you for your order.

Kind regards
4gadgets

Rated 5 out of 5 stars

Great Experience

Excellent, they gave me a good price for my phone, sent me the return package next day, I posted it back to them, they kept in touch with me when my phone took ages to get there. Let me know when it arrived and was paid very quickly. So a great experience on the whole.

23 March 2026
Unprompted review
4gadgets.co.uk logo

Reply from 4gadgets.co.uk

Thank you for using our Trade In service, we hope you use us again in the future.

Kind regards
4gadgets

Rated 5 out of 5 stars

I very recently upgraded my samsung…

I very recently upgraded my samsung galaxy note 20 ultra to a galaxy s24 ultra and my budget for this purchase was fixed at more then £600. It was also important to me to have plenty of on board storage so I went for 512gb. The phone arrived after 3 days of placing the order and its in pristine condition with no sign of a mark anywhere as advertised. In addition I have also invested in a screen protector as well as 2 cases. So thank you for a very speedy service.

14 March 2026
Unprompted review
4gadgets.co.uk logo

Reply from 4gadgets.co.uk

Thank you for your order and review.

Kind regards
4gadgets

Rated 5 out of 5 stars

Awesome Service Would Recommend

Awesome Service, Awesome Condition would Definitely use again. 4 gadgets are one of the Best out there the Phone has been Flawless and with 12 months Warranty it a No Brainer. 5 Stars +++++

4 March 2026
4gadgets.co.uk logo

Reply from 4gadgets.co.uk

Thank you so much for your kind review.

Kind regards
4gadgets

Rated 5 out of 5 stars

Item as described with signs of use…

Item as described with signs of use better than expected for the price I bought it so I could get my A17 out of the repair shop EE who said the phone was not a warranty repair 3 months old How is that possible will certainly use 4gadgets.co.uk again if I require anymore tech items. phone came nicely packaged in their own branded box

20 February 2026
4gadgets.co.uk logo

Reply from 4gadgets.co.uk

Thank you for your purchase Mick.

Kind regards
4gadgets

Rated 5 out of 5 stars

5* company

Perfect condition galaxy z flip at a third of the price. Guarantee, next day delivery & pay-in-three payment. Phone was a xmas gift but I will be purchasing for myself soon from this 5* company

8 December 2025
4gadgets.co.uk logo

Reply from 4gadgets.co.uk

Hi Tilly,

We are glad you were happy with your purchase.

Kind regards
4gadgets

Rated 4 out of 5 stars

Samsung S23 Ultra 5G (256GB)

Samsung S23 Ultra 5G (256GB). Refurb rated 'Good'.

*Screen: Spotless
*Body: teeniest tiniest scratches around the USB port and Speakers.
*Everything else: No mechanical or functional issues.

Can't fault it. 4G' will definitely be on my list when I look for my next device.

10 February 2026
4gadgets.co.uk logo

Reply from 4gadgets.co.uk

Thank you so much for your Feedback Peter!
Kind regards
4gadgets

Rated 4 out of 5 stars

Problems sorted

Very sadly not happy. I contacted them. They offered me which I thought it was a fair price for my Ultra 2 which is immaculate and still got 99% battery health and only just a year old. Then unfortunately the Royal mail messed up didn’t send it and had to have it returned to me. I contacted this company they said they would honour price they agreed. then I got an email saying they wouldn’t then I called them and they said they wouldn’t honour the price then I’ve got an email saying they would honour the price and then they just stopped responding altogether. I’ve now changed my review from one star to 4 stars because I spoke to Billy from their Customer Service who was fantastic and actually got it sorted out. They apologised and they got the watch and sorted the payment out within a few hours so four stars.

24 January 2026
Unprompted review
Rated 1 out of 5 stars

Your Shipment #146012 for Order…

Your Shipment #146012 for Order #11295931
Dpd tracking 15505351514391

Yeah I have ordered and got refunded after 4days. Got two emails providing my order number and everything. I was about to gift the phone to someone and told the person I bought it. Delivery option says order will dispatch within one day with one day delivery. I had to send them a email through web form.

Not professional at all. No communication or anything. I thought for a seconds I would not get any money or product back. At 5 days money returned to my account and that was it. Rubbish experience as a first time buyer

11 February 2026
Unprompted review
Rated 5 out of 5 stars

Excellent and speedy service

Excellent and speedy service
Product was in much better condition than expected !
Highly rated !

30 January 2026
4gadgets.co.uk logo

Reply from 4gadgets.co.uk

Many thank for leaving your review.

Kind regards
4gadgets

Rated 5 out of 5 stars

All good

Found what I was looking for on the website. Nice price. It was delivered in good time and works a treat. All good so far.

24 January 2026
4gadgets.co.uk logo

Reply from 4gadgets.co.uk

Thank you for your review Mick!

Kind regards
4gadgets

Rated 5 out of 5 stars

Sold my phone iPhone 14 plus royal mail…

Sold my phone iPhone 14 plus royal mail collected then didn't bother to update tracked then then delayed it for 2 days but when the company received it they were on it scanned at 8:56am and paid at 3:37pm fantastic

3 February 2026
Unprompted review
4gadgets.co.uk logo

Reply from 4gadgets.co.uk

Hi Ji, sorry to hear about the delay.

We do aim to process parcels the day they are received.

Glad to hear you were pleased with the process.

Kind regards
4gadgets

Rated 5 out of 5 stars

Excellent

Excellent service through nackmarket

20 January 2026
4gadgets.co.uk logo

Reply from 4gadgets.co.uk

Hello John,

Thank you for your feedback.

Kind regards
4gadgets

Rated 4 out of 5 stars

I have ordered phones form 4gadgets…

I have ordered phones form 4gadgets previously, they have never let me down. I needed an upgrade and after researching which phone that i wanted, i went ahead an ordered an excellent condition Samsung galaxy s24 ultra.

17 January 2026
4gadgets.co.uk logo

Reply from 4gadgets.co.uk

Thank you for your order and return custom.

Kind regards
4gadgets

Rated 5 out of 5 stars

Great range

Great range, super quick service and excellent quality

12 January 2026
4gadgets.co.uk logo

Reply from 4gadgets.co.uk

Hi Claire,

Happy to hear that you are pleased with your purchase.

Kind regards
4gadgets

Rated 5 out of 5 stars

I ordered a Samsung s24 plus in…

I ordered a Samsung s24 plus in pristine condition which it was (like new).
The price was great. No issues with delivery. I had bought phones before from this company first 7 years ago happy then and happy now!

12 January 2026
4gadgets.co.uk logo

Reply from 4gadgets.co.uk

Hello David,

We are glad you are pleased with your Handset. Thank you for being a loyal customer, it means a lot!

Kind regards
4gadgets

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