4gadgets.co.uk Reviews 

14,911
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Considering 154 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent product quality, often finding items to be like new or pristine, even for refurbished phones, with many noting their great condition and battery health. People frequently highlight the efficient and speedy delivery service, appreciating prompt dispatch, clear communication, and secure packaging. Consumers also find the pricing competitive and fair, offering good value, especially for trade-ins, and describe the overall service as exceptional and reliable. However, some customers also noted occasional issues, with a few people dissatisfied with the condition of their phone upon arrival, mentioning small scratches, chips, dirty frames, or flat batteries. Some reviewers also reported problems with delivery services, particularly with DPD, experiencing delays or being charged for premium services not provided. Additionally, a few other people felt that there were issues with trade-in valuations or received faulty or incorrect phone models.

What people talk about most

Product

Users describe positive interactions with product, with many reviewers consistently praising the excellent... See more

Quality

Consumers find quality to be positive, with many reporting that phones described as 'pristine' or 'excellent'... See more

Delivery service

Reviewers mention positive feedback about delivery service, with many praising the swift and fast dispatch,... See more

Service

Customers had positive experiences with service, often describing it as excellent, reliable, and first-class.... See more

Price

Reviewers highlight positive aspects of price, with many finding competitive and fair pricing for products,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

always bought phones from this retailer never had problem always good product at good price. Bit disapointed on this occasion as box was ripped and phone wasnt in packaging properly (looked like every... See more

Company replied

Rated 5 out of 5 stars

Super experience from start to finish. Website is easy to use, prices are clear and competitive with no add ons at the final checkout. Large selection of items. Very fast dispatch with excellent comm... See more

Company replied

Rated 5 out of 5 stars

Yet another fabulous experience & service provided by 4 Gadgets which has again been 'above and beyond'.Fantastic quality IPhone15 for my son for Christmas..promptly delivered with an additional up t... See more

Company replied

Rated 5 out of 5 stars

Recently was quoted for a trade in of £70 after a couple of other places offered considerably less. Agreed to trade in and received prepaid postage label within 24 hours. Packed and dispatched to 4gad... See more

Company replied


Company details

  1. #12 of 74 best companies in Mobile Phone Shop
  2. #15 of 50 best companies in Mobile Phone Accessory Shop
  3. #90 of 191 best companies in Electronics store
  4. #4 of 19 best companies in Telephone company
  5. #15 of 20 best companies in Second-hand Computer Shop

Written by the company

Here at 4gadgets we pride ourselves on selling quality items at great prices. As an experienced seller in the mobile phone and tablet industry over the last 5 years we know what our customers want and we make sure we provide. Our strict quality assessments of each unit make sure that every item we sell is exactly as described. If we say a handset is in pristine condition, the handset will be in pristine condition. In the unlikely case you ever do have an issue, or you would like any further information, our dedicated and friendly customer service team are always here to help. You can contact us Monday-Friday between 9.00am-5.00pm on 0800 111 4458 or alternatively via email any time at sales@4gadgets.co.uk

4gadgets

Written by the company

365 Day Warranty
We are so confident we offer the best quality gadgets that we even offer a 30 day money back guarantee and a whopping 365 day warranty exclusive when ordering direct only.
Free Tracked Returns
If you are unhappy at all with your purchase simply pop the gadget back in the packaging, put it in the pre-paid returns envelope found in the box and pop it in the post back to us. Simple as that! Very simple, fully tracked, insured and best of all FREE!
Free Next Day Delivery
As we use FREE next day delivery couriers, we can guarantee all orders received before 3pm will be delivered the next working day (UK only).
Weekend Delivery
If you really need your item delivered over the weekend, fear not, as we can organise this for you. Just let us know on the order page and we can make sure your item is delivered on Saturday or Sunday- whatever you prefer!

Contact info

4.6

Excellent

TrustScore 4.5 out of 5

15k reviews

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Asks customers to review

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Hasn’t replied to negative reviews

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4.6

All reviews

(14,911)

143 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Highly reccommended

Speedy service ordered refurb phone advertised as fair condition but could not find a mark on it

21 April 2026
4gadgets.co.uk logo

Reply from 4gadgets.co.uk

Glad to hear that you are happy with your order.

Kind regards
4gadgets

Rated 5 out of 5 stars

I would like to thank you for the…

I would like to thank you for the excellent service. I was very satisfied with your product, professionalism and kindness.

19 April 2026
4gadgets.co.uk logo

Reply from 4gadgets.co.uk

You're very welcome Narcisa.

Thank you for taking the time to write a review.

Kind regards
4gadgets

Rated 5 out of 5 stars

Anither Great Puechase from 4gadgets

This review might sound a bit odd. Ive bought a 'good' grade phone and im actually a bit dissappointed. Im only dissappointed as ive bought around 4 phones from 4gadgets now and even good grade phones have been almost perfect. This one has a number of really small chips on the side case and an extremely light scuff on the screen.

If id bought this from somewhere else id still be very imoressed by the conditjon based on grade but due to the very high standards im used to from 4gadgets im slightly dissappointed.

Usually speedy delivery so no issues there.

So in summary im still happy with my purchase and the phone is great so i have to give 5 stars. 4gadgets wull continue to be my go to shop for phones.

18 April 2026
4gadgets.co.uk logo

Reply from 4gadgets.co.uk

Hi Alex,

Many thanks for your review and your return custom.

Kind regards
4gadgets

Rated 1 out of 5 stars

S23 ultra

Recently ordered 2 phomes S23 Ultra one suppose "pristine" described as good as brand new but opposite had big marks top and sides and bottom ports, charging full dust, glue.
Second one suppose "Excellent" but has dint at top and camera lens had scratches.

I've been very old customer 4gadets years in past phones that ordered were as description but now 4gadets service soo poor.
Am so dissappointed with them.
Although they did agree refund phones am still very unhappy service.

17 April 2026
Unprompted review
Rated 1 out of 5 stars

Faulty untested phone supplied

Faulty untested phone supplied. Refusal to send replacement while I still had old phone to do a transfer of my data; insisted on old phone back first. I will never spend money with this company again.

Edit: I posted the faulty phone back 11 days ago; I have not even had an acknowledgement, let alone a replacement phone. Shysters.

Update: I got suckered into buying again from 4gadgets. I thought I was buying from Back Market, but they bought the phone from 4gadgets. Of course, it turned up without a SIM tray. Useless twits (that's twits with an a).

7 February 2026
Rated 5 out of 5 stars

This has been my fith phone over the…

This has been my fith phone over the yearsall have been as adverts pristine,no complaints from here.

7 April 2026
4gadgets.co.uk logo

Reply from 4gadgets.co.uk

We thank you for your repeat custom Peter. It means a great deal to us.
Kind regards
4gadgets

Rated 5 out of 5 stars

Great company to order from

Great service and as described phone. Best price and best condition available, had it for 2 months and running smoothly. Delivery prompt

6 March 2026
4gadgets.co.uk logo

Reply from 4gadgets.co.uk

Thank you for your review. We are glad you are happy with your purchase.

Kind regards
4gadgets

Rated 5 out of 5 stars

Great value

Great value, speedy delivery and phone condition actually better than described.

30 March 2026
4gadgets.co.uk logo

Reply from 4gadgets.co.uk

Thank you for your review.

Kind regards
4gadgets

Rated 5 out of 5 stars

Sceptical at first

I have had a bad experience with sellers of refurbished phone......I decided to try 4gadgets uk after looking at their reviews. And honestly, the price is fair and the product good. The battery life of the phones I have bought from them is good. It might look like their prices are a bit high but trust me, you will get value for their money. I will sure use them.again and again!

28 March 2026
4gadgets.co.uk logo

Reply from 4gadgets.co.uk

Thank you so much for your kind review.

Kind regards
4gadgets

Rated 5 out of 5 stars

Excellent customer service

Excellent customer service - diagnosed and repaired my apple iphone in less than hour.
Reasonable prices- very friendly

9 April 2026
Unprompted review
4gadgets.co.uk logo

Reply from 4gadgets.co.uk

Thank you for your kind feedback.

Kind regards
4gadgets

Rated 5 out of 5 stars

Trustworthy company

Trustworthy company. Good price, honest listings, efficient delivery. Bought a refurbished phone from them 6 years ago and it lasted, well, 6 years of heavy usage.

25 March 2026
4gadgets.co.uk logo

Reply from 4gadgets.co.uk

Thank you for your review Rosie.

Kind regards
4gadgets

Rated 5 out of 5 stars

Excellent service and Pristine product…

Excellent service and Pristine product from 4 Gadgets whom I have been purchasing mobile phones from for past 8 years. Poor delivery service from DPD.

25 March 2026
4gadgets.co.uk logo

Reply from 4gadgets.co.uk

Hi Keith,

Thank you for your return custom, it means a great deal to us.

We apologise on behalf of the courier.

Kind regards
4gadgets

Rated 5 out of 5 stars

Great phone even with low grade

Very smooth it feels like a fresh phone no lag great price fast delivery no scratches and just overall really good camera quality is amazing
Battery life is decent

21 March 2026
4gadgets.co.uk logo

Reply from 4gadgets.co.uk

Hi Tahir,

WE are glad to hear that you are happy with your purchase.

Kind ergards
4gadgets

Rated 5 out of 5 stars

Received a quote for an old tablet and…

Received a quote for an old tablet and was sent out a prepaid return package. 4 days later I recieved my money via same day bank transfer. Excellent service.

2 April 2026
Unprompted review
4gadgets.co.uk logo

Reply from 4gadgets.co.uk

Thank you for using our Trade In Service.

Kind regards
4gadgets

Rated 1 out of 5 stars

I had a very disappointing experience…

I had a very disappointing experience with 4 Gadgets. I sent my phone in good condition for sale, but when they assessed it, they claimed the camera lens was damaged — something that was not an issue before sending.

It feels like the device was either mishandled or intentionally devalued, as camera lens repairs are relatively cheap, yet they used this to significantly lower the offer price. This raises serious concerns about their inspection process and fairness.

I would strongly advise others to take detailed photos and videos of their device before sending and be cautious when dealing with them. Based on my experience, I would not trust this company with my devices again.

27 March 2026
Unprompted review
Rated 5 out of 5 stars

Easy order and quick delivery

Easy order and quick delivery. Phone is perfect condition

15 March 2026
4gadgets.co.uk logo

Reply from 4gadgets.co.uk

Thank you for your order and taking the time to leave a review.

Kind regards
4gadgets

Rated 5 out of 5 stars

Ordered an S23 Ultra in fair condition

Ordered an S23 Ultra in fair condition. It was flawless and it surpassed my expectations. Really really impressed and super happy with my purchase!!

14 March 2026
4gadgets.co.uk logo

Reply from 4gadgets.co.uk

So glad to hear that you are pleased with your handset.

Kind regards
4gadgets

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