4 Seasons Outdoor Reviews 

124
TrustScore 3.5 out of 5

3.6

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Rated 5 out of 5 stars

Pleased with our Horizon Parasol. Queried the colouring of the granite base and received a satisfactory explanation. Then unexpectedly received a further friendly email from the MD explaining... See more

Rated 1 out of 5 stars

Family members purchased wooden furniture. Poor quality, Poor workmanship and non existant warranty. To be told to expect the table to split at the cost of £1500 and this is acceptable is a joke. I... See more

Company replied

Rated 4 out of 5 stars

We have only just purchased this furniture, so it is early days to report upon long term quality control. However, the furniture presents in a very nice way, kit looks good, is extremely comfortable... See more

Rated 5 out of 5 stars

We purchased two sets of 4SO garden furniture 8 years ago. It is still in top condition despite being stored outdoors uncovered for the whole period. One slight weave problem on a table edge resolved... See more

Company details

  1. Furniture Manufacturer

Written by the company

Stylish design and robust quality: celebrate being outdoors in every season with 4 Seasons Outdoor garden furniture! High-quality design furniture that allows you to enjoy the sun, but which can easily cope with a shower. 4 Seasons Outdoor offers garden furniture and accessories in wicker, stainless steel, Textilene and teak. With its extensive range, 4 Seasons Outdoor has a set that suits every style and every garden. An innovative A-brand with class!


Contact info

3.6

Average

TrustScore 3.5 out of 5

124 reviews

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No recent history of asking for reviews

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Replied to 80% of negative reviews

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3.6

All reviews

(124)

11 reviews in the last 12 months

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Rated 5 out of 5 stars

Parasol parts in a jiffy

Made contact as my wonderful parasol got damaged in the wind. Got the required part very quickly and for a reasonable price. Very happy with the service and with my various other 4SO products.

30 October 2023
Unprompted review
Rated 5 out of 5 stars

Customer Service

Customer Service was very helpful and found the whole experience dealing with my problem, very easy, and it made a change to talk to someone instead of being held in queues with options, where you’d never get to the right person anyway.

11 September 2023
Unprompted review
Rated 5 out of 5 stars

Ordered outdoor seating on Sunday…

Ordered outdoor seating on Sunday afternoon, phone call received Monday morning confirming details, and delivery on the Tuesday. Extremely efficient service, one item damaged and replacement arrived one week later. Everyone I dealt with from office staff to delivery guys was extremely helpful and professional. I am more than happy to recommend this company, tho I cannot comment on the furniture yet as patio area not finished but looks great in my garage!

1 August 2023
Unprompted review
Rated 5 out of 5 stars

Excellent Service

I had a problem with 1 cushion on my outdoor patio seat, Natasha Yeatman instantly and professionally organised a replacement set and kept me informed on delivery expectations until they arrived. No stress, no fuss, just fabulous customer service. My thanks go to Natasha and the team for sorting so professionally.

1 August 2023
Unprompted review
Rated 5 out of 5 stars

So Happy with my purchase

So Happy with my purchase, absolutely excellent set ! Very comfortable and just as described.
Delivery was fabulous by two extremely helpful young men who went over and above to make sure it was all unpacked and positioned perfectly.
Couldn’t be more pleased !

7 July 2023
Unprompted review
Rated 5 out of 5 stars

Good communication great furniture

Natasha phoned up as promised by John Lewis with delivery details and was friendly and helpful.

The furniture was delivered at the earlier end of the two hour window (always good) by two polite and considerate drivers.

The furniture is fabulous!

3 July 2023
Unprompted review
Rated 4 out of 5 stars

Solving a problem

I had aproblem with the cushions on my new garden furniture. 4 Seasons responded promptly and positively and resolved the issue in a pleasant and professional manner. I would certainly recommend them.we are very pleased with the outcome. A big thankyou

30 June 2023
Unprompted review
Rated 5 out of 5 stars

Excellent parasol with granite base

Excellent parasol & granite base on wheels. Fits the purpose excellently. Fantastic customer service. Delivery was super - helpful eta phonecall, brilliant guys who assembled & removed packaging. The whole process was seamless from start to finish - highly recommend.

12 June 2023
Unprompted review
Rated 5 out of 5 stars

Excellent product with good delivery…

Excellent product with good delivery and assembly as well as removing packaging. The whole process was seamless from start to finish even though I needed to delay the delivery as was going to be in holiday. Very pleased with the product which does exactly what we want it to do and looks very stylish.

6 June 2023
Unprompted review
Rated 5 out of 5 stars

We are very happy with our 4 Seasons…

We are very happy with our 4 Seasons teak dining table and chairs. They're well made, really attractive and work well in our space. The customer service team was helpful when there were delays to the order, and they delivered and installed our table with ease. The chairs are really comfortable and we are looking forward to using the table all summer.

6 June 2023
Unprompted review

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