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Family members purchased wooden furniture. Poor quality, Poor workmanship and non existant warranty. To be told to expect the table to split at the cost of £1500 and this is acceptable is a joke. I... See more
Company replied
We have only just purchased this furniture, so it is early days to report upon long term quality control. However, the furniture presents in a very nice way, kit looks good, is extremely comfortable... See more
We purchased two sets of 4SO garden furniture 8 years ago. It is still in top condition despite being stored outdoors uncovered for the whole period. One slight weave problem on a table edge resolved... See more
Company details
Written by the company
Stylish design and robust quality: celebrate being outdoors in every season with 4 Seasons Outdoor garden furniture! High-quality design furniture that allows you to enjoy the sun, but which can easily cope with a shower. 4 Seasons Outdoor offers garden furniture and accessories in wicker, stainless steel, Textilene and teak. With its extensive range, 4 Seasons Outdoor has a set that suits every style and every garden. An innovative A-brand with class!
Contact info
4 Seasons Outdoor UK Ltd, Transcentral, Bennet Road, Reading, RG2 0QX, Reading, United Kingdom
- 01628 820390
- chris@4so.co.uk
- www.4seasonsoutdoor.co.uk
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Replied to 80% of negative reviews
Typically replies within 24 hours
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Very pleased with this company’s after…
Very pleased with this company’s after sales service.
Nothing seemed too much trouble.
Provided spares for my garden furniture free of charge.
First class treatment by Michael to…
First class treatment by Michael to repair the chairs. He couldn’t have done more and indeed it was a pleasure to talk to him. Without doubt a credit to 4seasons!
First class!
Absolutely excellent product and first class customer service. Michael went to great lengths to make sure that we were well looked after. Highly recommend!
Faultless customer service
A replacement part was needed 7 years after purchase. This was dealt with quickly, with professional support, and a follow up call to ensure my satisfaction. Excellent.
Quality, Style and Durability!
Over the last 3 years, we have purchased the Santander Lounge Set, the Santander Round Dining table with 6 chairs and also some additional seat cushions. We absolutely love these products, the quality is superb and they continue to look like new and receive compliments from everyone who visits. 4SO have been fantastic (and also the supplier JB Furniture at Ossett). We are so pleased and would recommend 4SO to anyone.
Amazing service
Amazing service. I had to order replacement cushions for a client and the team were super responsive and helpful throughout. Thank you, Natasha, and the rest of the team at 4 Seasons!
The *BEST* Garden Furniture.
We cannot rate Four Seasons highly enough. The quality of their furniture is second to none. As the company name suggests, the furniture can stay out all year around. The range of styles they have is brilliant, a extensive range and all very stylish and modern, far too much too chose from!
The quality of the furniture and craftmanship - I have not seen anything like it. Everything is perfect and I can rest assured that it will last considerable number of years.
The service from 4SO was simply excellent, probably one of the nicest companies we've ever dealt with. Professional, courteous, knowledgeable, passionate and just good people.
Superb, Beautiful and Brilliant.
Fantastic service
Fantastic service and the best garden furniture I have ever seen. The Rattan looks and feels very authentic even though it can stay out in all weathers.
Natasha and Lisa could not have been more helpful, great knowledge in their product. Big thank you
I needed to re-rope a Four seasons umbrella…
I needed to re-rope a Four seasons parasol. I rung the company and the lady gave me first rate service by sending me a length of rope F.O.C. The job is now complete and it really helped my friend's mum. I would really recommend this company for personal service.
I would heartily recommend 4SO
I would heartily recommend 4SO. The outdoor furniture is outstanding and well worth the price. It is hardwearing, looks fabulous and is extremely comfortable. Also, if any small issues arise, the customer service response from the company is second to none. I will certainly be making further purchases with 4 season outdoors.
Love Luxor Lounge Set
Bought the Luxor Sofa set earlier this year, sofa with two armchairs and two small round tables. Have to say it is perfect. Sooo comfortable and the high backs are just what we wanted so that we could recline and relax. The only disappointing element is we wanted another sofa but they don't sell them separately. Luckily we eventually a retailer who had one they were willing to sell to us separately so now our patio is just right and we can accommodate more visitors.
Top quality outside furniture
Not only is 4seasons furniture top quality their after sales is superb
Don’t see anything else that beats it in the market
Amazing furniture and service
Amazing furniture and service, second to none...
We starting to buy a selection of 4 Seasons Outdoor furniture around 5 1/2 years ago as and when our existing furniture was past its best, we now have a large dining table and chairs, a small bistro table and chairs, 2 large sun loungers and a love seat and can testify that it all stands “All 4 Seasons” outside on a deck lakeside uncovered and needs nothing more that a jet spray 2-3 times a year, best furniture ever.
When we have had issues with a couple of the feet stoppers coming off and our lazy Susan being very lazy and not turning the replacement parts have been sent free of charge with no fuss. Thank you 😊
Excellent company
Excellent quality furniture and excellent customer service. I would definitely recommend.
Excellent customer service and…
Excellent customer service and knowledge on products .
Fantastic quality garden furniture…
Fantastic quality garden furniture coupled with customer service which is outstanding. Highly recommended on all counts 👍🤩
I find it refreshing that customer…
I find it refreshing that customer service is put at the top of your list and must admit you are one of the most accommodating companies I have come across in a while. We have just purchased another set of your furniture and you have kindly arranged for replacement covers to match the rest of our furniture, as you had to send out the Plain Taupe to replace the settee unit and foot stool last year as it was delivered in a different colour there was no messing about, no ifs or buts just changed, makes a change nowadays that is for sure.
Totally and utterly recommend both your products, which are second to none, and your customer service is brilliant, keep up the good work.
Brilliant after sales service
I purchased 8 seater Sussex table and chair garden furniture set in 2017, which we have been extremely pleased with. Contacted 4SO a few days ago as the rubber feet, as one would expect over time, had worn down. Also, the rubber suction pads on the table had turned yellow. Simply asked whether replacement was possible. Very positive result and all items are en route. This is a very genuine company, which is so refreshing in this day and age.
Very happy with the purchase of 4seasons Kingston garden furniture
Very happy with the purchase of Kingston furniture from 4 seasons. Very good quality product and attractive. I bought the set in January but only unpacked the cushions recently and found an error in size of one cushion. The customer service was fantastic and I received a replacement immediately. Would certainly purchase from this company in the future.
Large Rotating Parasol
Bought a very substantial turning parasol from this company last year and it worked brilliantly last summer, unfortunately over the winter it stopped turning so contacted them and got a very prompt response with advice from a technician that solved the problem (WD40 sprayed around the turning mechanism - we live near the sea so salt in the air is a common problem). Very pleased with the product and the service - thanks Natasha!

Reply from 4 Seasons Outdoor
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