4x4HQ Reviews 

246
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 62 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the fast delivery service, noting that orders arrive securely packaged and well within expected timeframes. Reviewers also highlight the excellent product quality, mentioning that genuine accessories fit their vehicles perfectly and offer great value. Furthermore, people appreciate the helpful communication, professional support, and smooth purchasing process from start to finish. However, some customers also noted occasional issues with product defects, shipping delays, or missing updates. A few consumers mentioned receiving items with minor transportation damage or encountering difficulties with component alignment during installation. Despite these isolated challenges, most buyers remain very satisfied and would happily use the services again.

What people talk about most

Product

Customers consistently note positive experiences with product, highlighting good quality and genuine parts... See more

Delivery service

Reviewers highlight positive aspects of delivery service, consistently praising the fast and prompt shipping... See more

Service

Clients share positive opinions on service, noting that the overall process is smooth and efficient.... See more

Quality

Reviewers mention positive feedback about quality, praising items received in excellent condition and with a... See more

Order

Customers had positive experiences with order, highlighting the ease of placing orders and the very prompt... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Josh was super helpful over email when I had questions about getting side steps and gloss black pack fitted for my car. Responded quickly and followed-up closer to the time. Did a really good job and... See more

Company replied

Rated 5 out of 5 stars

Excellent service. The team were very helpful and I received my package quickly. I contacted them by email and they got back to me promptly, even taking the time to speak to me personally over the pho... See more

Company replied

Rated 5 out of 5 stars

I ordered a Defender spare wheel cover from 4x4HQ which unfortunately arrived with a crack in it, and the leather section had a few holes—most likely from transportation. I messaged them on a Sunday w... See more

Rated 5 out of 5 stars

I am really happy with the service. Communication was great, they kept me in the loop whilst they were retrieving the genuine part from Land Rover and delivery was very quick.


Company details

  1. #27 of 59 best companies in Vehicle Parts Shop
  2. #5 of 14 best companies in Auto Accessories Wholesaler
  3. #6 of 18 best companies in Vehicle Parts Market

Written by the company

Online retailer of 4x4 parts globally. Find our products at our website, www.4x4-hq.com and our Amazon, eBay and Facebook stores!


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

246 reviews

5-star
4-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 33% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.7

All reviews

(246)

58 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

The instruction that the photos helped…

The instruction that the photos helped me to replace them efficiently and quickly. The mounting way takes into account that corroded screws cannot always be removed and is constructed so that you do not have to drill new holes in the chassis.Finally speed delivery and good price for such of lovelly product bring this company to top⭐️⭐️⭐️⭐️⭐️
I heartily recommend it to those interested for safety and appearance.

14 July 2025
Rated 5 out of 5 stars

This was my first time ordering parts…

This was my first time ordering parts from 4x4HQ, and I have to say, from the initial process of choosing, ordering, and receiving the product, it couldn't have been easier or smoother. Ordered a Defender Roof Spoiler (with a bonus of further reduction on cost) one day, expecting delivery in 3 working days, but to my surprise, it came the next day! The package was extremely well-protected and painted to a high standard. Part fitted exactly and in 10 minutes! Well done to all at 4x4 for the service and product- We will be recommending and using your services in the future!

30 June 2025
Unprompted review
4x4HQ logo

Reply from 4x4HQ

Thanks for taking the time to write such a great review - will be sure to pass your thanks to the team! Look forward to speaking again soon - 4x4HQ

Rated 5 out of 5 stars

Ordered

Ordered
Delivered
Quick & efficient

21 May 2025
4x4HQ logo

Reply from 4x4HQ

Thanks! - 4x4HQ

Rated 5 out of 5 stars

Excellent and reliable company

Very reliable with quality and prices. Also excellent service and customer care. Pleasure to deal with. Means a lot these days.

12 May 2025
4x4HQ logo

Reply from 4x4HQ

What a fantastic review - thank you so much, Anne! Great to hear! - 4x4HQ

Rated 4 out of 5 stars

One of the mates doesn’t fit correctly

One of the mates doesn’t fit correctly .since my review the company have contacted me to sort the problem

10 May 2025
4x4HQ logo

Reply from 4x4HQ

Hi Trevor, I can't see any correspondence from you regarding this issue? These are Genuine Land Rover parts, they fit exceptionally well - it's more likely that the incorrect part has been ordered for your vehicle.

If you'd like to drop us an email, the team are more than happy to look into this for you and resolve any issues you may have...

Regards, Louis
4x4HQ

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