Had a very positive experience with Natacha and 77diamonds. We were concerned our wedding rings would not arrive on time but Natacha ensured they arrived to us promptly and safely. The rings are perfe... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Wow what can i say, first off the customer service is outstanding! I had a few questions before and after ordering and i feel they went above and beyond in answering and making me feel at ease. The wh... See more
The engagement ring is beautiful! The princess cut diamond is stunning, the band and setting are perfect and it's phenomenal value for money - with the overall cost vs some other ring retailers. The t... See more
I ordered a replacement diamond for my engagement ring. The service was amazing. It took 2 weeks total. The stone is absolutely beautiful, im so happy with it. when the delivery came i was so impress... See more
Company replied
Company details
- #24 of 291 best companies in Jewellery shop
- #3 of 16 best companies in Diamond Dealer
- #9 of 112 best companies in Jeweller
- #8 of 90 best companies in Jewellery Designer
- #8 of 45 best companies in Jewellery manufacturer
- #4 of 29 best companies in Jewellery Repair Service
Written by the company
We are a leading diamond e-tailor with the world’s largest selection of certificated diamonds. Taking our name from the year 1477 when the modern Western practice of giving engagement rings first arose, we are a new breed of jeweller specialising in engagement rings and diamond jewellery. Our passion for diamonds and jewellery spans more than 20 years, drawing on a heritage that goes back four generations.
Contact info
3 Hanover Square, W1S 1HD, London, United Kingdom
- 02035401477
- sales@77diamonds.com
- www.77diamonds.com
4.9
Excellent
6k reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 59% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
World class
Very good contact and helpful service. The ring was art, wow! Came in a nice box too so that well approciated.
12 May 2026
Unprompted review
Beautiful rings. Honest price
We had a very positive experience with 77 Diamonds. The prices were honest and transparent, and the rings are absolutely beautiful. We also really appreciated the sales manager, who was professional, honest, and never pushed us towards more expensive options. Overall, we felt well advised and in good hands. Thank you for the great service!
21 April 2026
Cecilia Rotar
I was having a few problems placing the order due to a website error. I contacted Mrs. Cecilia, and she resolved all the issues. I received the invoice directly in my mailbox.
Very helpful.
Very quick.
I do recommend.
2 June 2026
Unprompted review
Great experience
26 May 2026
Amazing service
Amazing service ! And natacha made the process seemless even when I decided change the size of diamond , when the ring finally arrived it was everything and more
Thank you !
1 June 2026
Great customer experience
The ring looks amazing. The customer service is excellent and Natacha was very involved in the whole process.
29 May 2026
Unprompted review
The whole purchasing process on line…
The whole purchasing process on line was easy, Althea was extremely helpful in me buying my wife a surprise eternity ring. The diamonds are all certified and with good C's. Very pleased with it all.
30 May 2026
I personally thank Natasha very much…
I personally thank Natasha very much for her positive and prompt responsiveness.. I thought I couldn't make it on time but thanks to Natasha's alternative I will be able to propose on the planned day.
The ring is beautiful
1 June 2026
Unprompted review
Always a pleasure to deal with 77…
Always a pleasure to deal with 77 Diamond 💎
Everything went well and my with was over the moon with the product
24 May 2026
Highly recommend this company
Highly recommend this company. Beautiful quality ring with compatible price. We met Maryam in Manchester who was very professional.
30 May 2026
Unprompted review
I really recommend this company
I really recommend this company. Such a fantastic customer service from Maryam in Manchester. We only been browsing and end up buying ! Can’t wait to receive my ring
30 May 2026
Unprompted review
Actually I didn't have Any intention to…
Actually I didn't have Any intention to buy, but I was charmed by Maryam taste and energy, so I bought a gold like her
30 May 2026
Unprompted review
Very very fragile
The service is perfect, but the bracelet is so fragile that it broke after only two weeks.
29 May 2026
Unprompted review
The experience was seamless and the…
The experience was seamless and the support team was very quick to reply to my queries. The delivery was fast. The quality of the work is impeccable and seemingly indistinguishable from any top-tier high-street brand. Definitely recommend.
25 May 2026
Unprompted review
Excellent custome service
Natacha delivered excellent customer service. She kept me up to date at each stage of the process and arranged delivery on the most suitable date for me. My ring is beautiful and I am delighted. Thank you.
29 May 2026
Unprompted review
Clare made the experience really…
Clare made the experience really smooth, and made me feel well taken care of, she was really amazing. Would highly recommend 77Diamonds.
21 May 2026
Unprompted review
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.