Aashni + Co Reviews 

I placed the order but it’s been one week haven’t heard anything from them that if my product is shipped or when it’s going to be shipped. Normally when. I order from other brands they send you email that you order is waiting or any updates. Not even sure if this was spam.

I just received my wonderful kurta. Exactly what I expected. Great quality. Thank you very much! Thank you Juhi! You have been very kind and cooperative. I’m sure I will purchase other items from your shop.

I must commend Keyuri for her excellent customer service. She was prompt, efficient, and addressed all my queries without delay. She handled some order-related issues professionally.
She ensured my order was processed and shipped on time. Truly appreciate her effort!

Amazing fabric quality,well stitched perfect size and same as picture and fast delivery

My experience with Aashni & Co started off rocky due to a delay in delivery. It was not their fault, it was the vendor who caused the delay, and the dress was worth the wait. Customer service during the period was very helpful and responsive.

Cannot recommend Aashni & Co enough! Such fabulous customer service provided from their care team. Kamlesh was so helpful and understanding and took care of completing my order urgently so that I receive it in good time for my cousins wedding. Their quality in ethnic wear is outstanding. Will definitely be purchasing more outfits from them in the future.

Aashni+Co - is my only one stop shop for all my Ethnic wear. Excellent customer service and great experience start to finish. I have had the pleasure of dealing with alot of great online staff, every efficient knowledgeable staff. All my outfits arrive on time, packaging is secure and product is always beautiful.
As an international buyer, it is important for me to trust that my order is personally taken care off and staff at Aashni+Co have always managed to wow me. Keyuri is great at customer care and provides honest feedback. Thank you team!!

Love their suits! Me and my mom have ordered some suits from the website and the material is amazing, and worth the price. We’ve not had a size issue either so it saves us from having to find a tailor to make adjustments. The website can be a little glitchy at times and the filters don’t always work but otherwise I’m a very happy customer :)

I have always loved buying on aashni and have been for about five years. The quality of clothes, the designs and styles are unmatched and they have something for everyone.
Keyuri has been amazing at providing support and ensuring the pieces came before eid whilst also making suggestions as she herself knows what i veer towards! Thank you to the entire team and thank you for including unique and sustainable designers.

Love the shirt I ordered well made and good fit ,have ordered a few more items and expect they will be the same quality differently a great company to deal with and delivery was in the time frame, thanks again.

Aashini has a good range of designers to choose from. Their customer service was very prompt, especially Kamlesh, in updating us on timelines for delivery. With online shopping it is very comforting to have a responsive customer service team on WhatsApp, making it easy for us to follow up on orders from the US.

Beautiful, high quality options. Juhi was a pleasure to work with and made sure our pieces arrived on time to our hotel in Mumbai. Couldn’t recommend them more!

I had great experience shopping with A +Co. My SA Keyuri been very helpful and promptly replied to my queries. I will definitely shop here again.
Nida

I sent them three emails and also tried connecting with on WhatsApp to know the status of my order. It’s been 5-6 days and still no news. Worst experience

I am writing to share my extremely disappointing experience with Aashni and Co’s customer service team. After purchasing a ticket for their wedding show at Somerset House, I was met with a poorly organized event, where attendees were left waiting in freezing conditions, with no proper ticket checks or provisions for comfort. Despite purchasing a ticket beforehand, I was made to wait in the same line as those without tickets.

Instead of addressing my concerns, they initially offered store credit, which expired in 2019—something I never accepted as a resolution. Since then, their customer service has been dismissive and unhelpful, showing a complete disregard for consumer rights. In their response, Aashni and Co stated that they had already provided a resolution to my complaint back in 2018 and provided store credit with an expiry date of 2019. They further acknowledged the Consumer Protection Law in the UK, which allows customers to request a refund for up to 6 years from the time of purchase. However, they incorrectly claim that they have fulfilled their obligations by offering store credit, which was neither adequate nor accepted by me.

Instead of addressing my valid concerns, their responses have been defensive and evasive, with no willingness to fulfill their legal obligations. I will be escalating this matter to the relevant UK regulatory bodies.

It is clear that Aashni and Co lacks basic customer service skills and respect for their customers’ rights. I strongly advise others to think twice before making any purchases with Aashni and Co. Their lack of accountability and poor treatment of customers speaks volumes.

I ordered an item online for delivery to the UK. I was slightly nervous ordering such a high value item but I shouldn't have worried. Item arrived today and I am extremely happy with it!
Would definitely purchase from here again.

I ordered a stitched saree from London and it was delivered on time and looked even better than the pictures! The customer service was fantastic throughout

Ordered an item to be delivered to a local address in Mumbai. When I was informed that it was made to order by the designer, I requested some detailing be excluded. Received the order on time and as requested. Great service from Aashni and the designer (Paarsh Atelier).

I had an amazing experience with buying an outfit online with the help of Keyuri. There was only one piece available and she went out of her way to ensure that I was able to procure the piece and mailed to me in the US so I could wear it for an event. Thanks for all your help Keyuri.

Ordered clothes for myself and my family. I informed the salesperson of the dates of the event and was promised to have the order delivered before then. As the dates for delivery grew close, I called the salesperson to ensure everything was on time and was told ‘not to worry ma’am’. The event was out of country and we didn’t receive any items as promised and we had to leave without getting anything. The shipment arrived in our absence and once back home from the even I called and spoke to numerous people and they kept apologizing and saying they know they made an error and caused me an inconvenience but they wouldn’t discuss a resolution. After almost two weeks of consistent calling, I finally spoke to Bhavana in management and she finally agreed to me returning the items. She told me she would send me the details of the return via WhatsApp the next day but I didnt receive any messages. I called and my calls were avoided. After multiple calls, I received a message on WhatsApp stating that the details of the return were being worked out and I would be informed soon. I received a long message from “Aashni Team” stating that they understood my situation and valued me as customer and wanted me not to cancel the return. I messaged them back to say they were now going against the agreement Bhavana made to date I haven’t heard back from them. I have called and have been told Bhavana will call me in half an hour and I never get any call back. I get excuses and avoidance. I am frustrated and regret ever dealing with this company.