Aashni + Co Reviews 

112
TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Considering 40 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their exceptional helpfulness and professionalism, making interactions pleasant and informative. Many people found the ordering process smooth and efficient, with prompt replies and timely delivery commitments. The product selection is highly regarded, and the overall customer service experience is frequently described as excellent. However, some customers also noted concerns regarding product quality, specifically mentioning issues such as items arriving damaged or with misaligned fits. Others experienced discrepancies where the product's appearance or material quality did not match expectations, including unpleasant smells.

What people talk about most

Product

Customers had positive experiences with product, often praising the craftsmanship, luxurious designs, and... See more

Staff

Customers consistently note positive experiences with staff, highlighting their helpfulness and... See more

Order

People report positive experiences with order, noting that the ordering process was smooth and items often... See more

Customer service

Reviewers mention positive feedback about customer service, highlighting its responsiveness, helpfulness, and... See more

Quality

Reviewers highlight ambiguous aspects of quality, with some customers praising the excellent quality of... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Excellent online service by Aashni and her team. Super fast replies, and the representative provided great choices across a wide range of products. Highly recommended

Rated 5 out of 5 stars

I've purchased from Aashni +Co for the first time and have been delighted with their customer service, especially Juhi who has been so supportive and informative. I have just received my outfit which... See more

Rated 5 out of 5 stars

I had a requirement to get delivery of a product within the timeframe. The team not only accommodated my request but also kept me informed throughout the process. I got my product as promised on the d... See more

Rated 5 out of 5 stars

I’m based outside India and needed ethnic outfits on a tight deadline. Aashni & Co had an amazing range of designers, and I placed a couple of orders. When the sizing came in tighter than expected,... See more


Company details

  1. Electronics & Technology

Written by the company

Welcome to Aashni + Co a one stop destination for designer lehengas, anarkalis,kurtis,saris,jewellery,ear rings,necklaces,bracelets,manage tikkas,bags and juttis.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

112 reviews

5-star
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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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4.3

All reviews

(112)

41 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

I love my dress and would definitly…

I love my dress and would definitly order again. I had a little bit of stress about the dress arriving on time but Juhi was always super helpful and she made sure my dress would arrive on time. My questions were always answered immediatly and nothing was too much to ask. Would definitly order again and recommened it to everyone. Thank you Juhi!

27 September 2024
Unprompted review
Rated 5 out of 5 stars

A very happy visit to Aashini + Co!

From the moment we entered the boutique, Shivani was an absolute star. Beyond being highly knowledgeable and organised, she was perceptive, detail oriented, and considerate. Shivani went out of her way to tend to, not only me, but also my parents and sister as she guided us through all three floors of wonderful clothing, jewellery, and accessories. With her kind help, we have purchased two beautiful lehengas and are now eagerly waiting their arrival. After this excellent experience, and Shivani’s solid support, I’m sure this is only the beginning of our visits to Aashini + Co. Many thanks!

7 September 2024
Unprompted review
Rated 5 out of 5 stars

I always trust Aashni and co with the…

I always trust Aashni and co with the Indian luxury items purchase. This is my second time buying from them. Juhi helped me with my purchase. It was delivered to me before the scheduled time as requested.

3 August 2024
Unprompted review
Rated 5 out of 5 stars

A very good experience

I ordered three items via the customer service of Aashni & Co. Juhi was dealing with my request. She was prompt and efficient and ensured all my requests were looked after. She kept me updated and was an excellent conjugate between me and the designers.

8 August 2024
Unprompted review
Rated 5 out of 5 stars

Gorgeous

Hello,
Thank you, for fast delivery.
I m very happy. The necklace and earrings are gorgeous.
Best regards
Mihaela Elena Campean-Bucharest

27 July 2024
Unprompted review
Rated 5 out of 5 stars

Shopping at Aashni+co was an amazing…

Shopping at Aashni+co was an amazing experience. I was hesitant about shopping online as i was not sure about the sizes. I contacted them via WhatsApp and Rutu helped me with sizing and also she arranged a trial for me so i can check the fittings . And they worked out so well for me. Thanks to Rutu who made my shopping experience wonderful.

15 July 2024
Unprompted review
Rated 5 out of 5 stars

Excellent service and perfect outfit

Excellent service and perfect made to measure outfit delivered ahead of the agreed deadline. A big thank you to Rutu - especially for careful checking of measurements, clear, professional and fast communication. Really appreciated.

19 June 2024
Unprompted review
Rated 5 out of 5 stars

Very satisfied with the ordered items

Very satisfied with the ordered items, superb quality. Also perfect resolution for delay issues, got my items on time, as planned. Very satisfied and happy with the service and follow up performed by Rutu. Thankyou Aashni&Co! ❤️

13 July 2024
Unprompted review
Rated 5 out of 5 stars

I will be shopping here again

Im glad that I went with Aashni and co for my bridal lehenga. I had an amazing experience with Rutu throughout the entire process. She was kind while answering all my questions and never forced me to place an order unlike the other companies I chatted with in India.
Once I had decided which lehenga I was going with, I was confused on how to measure myself. Rutu went above and beyond in getting the right measurements on video call - it gave me so much peace of mind that she was there while I did my measurements. She reviewed the measurements throughly and caught a mistake. Throughout the process she kept me posted on the status of the lehenga. She was so kind and professional. The lehenga arrived within 2 days of shipping from India to California. I’m very impressed with the fitting and the quality. It fits like a glove. I couldn’t love it more

1 July 2024
Unprompted review
Rated 5 out of 5 stars

Excellent experience

We placed a bulk order with a representative Kamlesh and had a fantastic experience! All outfits were custom tailored with careful attention to detail and correct measurements from Kamlesh. We received all our outfits on time and had excellent correspondence. Highly recommend to anyone buying Indian outfits online - in fact already to have to all my friends!

20 May 2024
Unprompted review
Rated 1 out of 5 stars

Ordered an outfit for a wedding based…

Ordered an outfit for a wedding based on the estimated delivery advised also allowing extra time but the outfit is well over the expected date. It still hasn’t arrived. I have sent multiple emails Kamlesh responded the first time but after that no responses also no refunds provided.

18 March 2024
Unprompted review
Rated 5 out of 5 stars

Dusala reversible belt

I recently ordered a Dusala reversible belt and wanted a gold buckle instead of silver. Rashi was so nice and patient and made that possible. The whole process was seamless. I recently received the belt and I love it. I could not be any happier. Thank you Rashi at Aashni & Co for the exceptional customer service. I just keep coming back :-)

25 March 2024
Unprompted review
Rated 5 out of 5 stars

I ordered my wedding dress customized…

I ordered my wedding dress customized with amendment.
Received the dress with a wow quality in the expected date.
Loved it more than online photo.
Customer service Rashi helped me with the measurements maybe he was patient for two week to have the correct measurements and the dress fit my body crazily. Thank you for the designer and for Rashi and ofcourse will keep ordering for future occasions.

3 February 2024
Unprompted review
Rated 5 out of 5 stars

Excellent all round

I bought a Sabyasachi belt which came in excellent condition, and Rashi whom I spoke to in customer care assisted in a very professional manner - would highly recommend Aashni & co for their products and service and also being safe and reliable. Thank you team.

24 February 2024
Unprompted review

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