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Aerosoft GmbH Reviews 421

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TrustScore 4.5 out of 5

4.3

Software company
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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the quality of the products, often highlighting their realism and attention to detail, especially for flight simulator add-ons. Many consumers also commend the fast and reliable delivery service, noting that items arrive well-packaged and on time. The ordering process is frequently described as easy and straightforward, with a smooth overall experience from purchase to receipt. However, some customers also noted issues with product compatibility or functionality, particularly with certain software or hardware setups. A few people experienced delays in order confirmation or encountered problems with shipping costs and tariffs. There were also occasional reports of products not working as expected or issues with customer service regarding payment declines or obtaining invoices.

What people talk about most

Product

Users describe positive interactions with products, often highlighting their good quality, realistic details,... See more

Delivery service

Clients share positive opinions on delivery service, frequently praising the extremely fast shipping and... See more

Quality

Customers consistently note positive experiences with quality, praising products as well-made, high-quality,... See more

Service

People report positive experiences with service. Customers consistently praise the fast, reliable, and... See more

Order

Customers generally had positive experiences with their orders. Many reviewers praised the quick shipping,... See more

Based on these reviews

Rated 4 out of 5 stars

Purchased the new Micrososft Flightsimulator 2024 for XBox or PC. Almost 5 stars but. Internal ordering went well but, order confirmation was delayed due to internal issues at Aerosoft. An email to... See more

Rated 4 out of 5 stars

I made a recent purchase with Aerosoft, but had to make an enquiry about payment. My emai was responded to quickly. After trying out my purchase, I had to return it as unsuitable for my usage. Again... See more

Rated 5 out of 5 stars

Company had no issues at all. One of the only "in stock" providers I could find nationally, and asking a fair price. Shipping was pretty pricey, and then of course tariffs were even more than shipping... See more

Rated 5 out of 5 stars

Delivery was amazing. Quality of the ifr1 is really good, unfortunately i use the FBW A32nx and the functionality isn’t as good. I should have researched it better before I bought the Ifr1.. If you a... See more

Company details

  1. Software company

Written by the company

Die Aerosoft GmbH steht seit mehr als 25 Jahren für hochwertige Simulationsprodukte. Mit über 30 Mitarbeitern und weltweit mehr als 50 freien Entwicklern zählt das Unternehmen heute weltweit zu den führenden Software-Herstellern.

Contact info

4.3

Excellent

TrustScore 4.5 out of 5

421 reviews

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Replied to 43% of negative reviews

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Rated 5 out of 5 stars

Professionals!

I contacted customer support regarding an issue, and they responded promptly, resolving my problem. I am fully satisfied and would like to thank them for their professionalism and helpfulness.

25 June 2025
Rated 3 out of 5 stars

FS2024 does not run

FS2024 does not run ! because some "Shader" software on my gaming Latop, which runs FS2020 perfectly, prefents the start of the program. The message says I have version 6.6 and 6.7 is needed. What in the hell is this and why didn't anyone issue a warning beforehand? I am simply frustrated.

25 May 2025
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Reply from Aerosoft GmbH

Hello, please contact our technical support for assistance with this issue: https://aerosoft.zendesk.com/

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