AFC Home Warranty Reviews 

I'LL LET YOU KNOW HOW YOU DO AFTER I HAVE TO FILE A CLAIM

I would never recommend AFC Home Warranty. In my experience, this company is nothing but a rip-off.

They advertise that you can receive coverage up to a certain maximum amount, but when it’s actually time to file a claim, they seem to find every reason not to pay. The only thing they covered for me was a one-time payment of $100 toward a repair that cost over $600. Everything else was denied or excluded. A second claim was the same. They offered to cover $0 dollars and I had to pay $500. Mind you, I also had to pay $75 for the technician they sent out even come.

What’s the point of paying monthly for a warranty if it doesn’t actually cover or even assist with the repairs you need? I feel like I paid for a false sense of security.

Anyone on the phone that you talk to are constantly repeating the same spiel. They offered no help and I had to be the one to direct them in remembering my claims.

Save your money and choose a different home warranty company. My experience with AFC Home Warranty was extremely disappointing, and I would not recommend them.

They have wonderful customer service. And very efficient

Do not expect to get what you pay for! 6 years with this company and they could not get a washing machine repaired!The repairman stated for months heciuld not purchase the parts needed! I found them on the Maytag website, and were available to purchase!I finally had to purchase a new one one to do laundry. Per the contract, my reimbursement would be 300.00 $. That is what AFC determined my 6 year old Maytag to be. I spent 735.00 for a new one, and have not received my reimbursement check two months later. They are well trained at stalling and misleading you! Do not believe the commercials on television!

All I have received is a receipt for the money I paid and an email that has a payment schedule. No contract or plan information.

Fast and good communication and pricing

Richard was most helpful in comparing different plan options and seemed to genuinely care about helping me to decide which one was the best and most affordable. He was so patient with all my questions, not just trying to talk me into spending money for coverage I didn’t need.

Very personal & understanding. The rep was not aggressive and let me make my own decision.

I am canceling even before it starts because I read the policy and there are things in there that I don’t agree with. I’m waiting for someone to call me back regarding my refund.

Jesse Goldsmith knows this product and answered every question even those I didn’t think of asking. Hope he is still around for a long time in case I need help.

I like the fact that I can get my preferred contractors to fix my problems. Dealing with Richard was also a deciding factor...he was great to deal with.

Communication poor about what services offered

Patrick was helpful, patient and thorough explaining the plans and features included in the different plans.

The knowledge and helpfulness of the service rep.

Excellent customer service, and the plan is perfect for my house, with low prices, a small down payment, followed by low monthly payments, which impresses me the most. My warranty is for 3 years, but I'm only paying for 2, so you get one free year - you can't beat that.

I talked to kevin he was very though with the plan I needed

Great customer service

The purchase through the website was easy as could be. Braedon Jones followed up immediately and resolved all of my questions.

Kevin our agent was awesome, explained everything perfectly. I feel more at ease now I’m getting ready to retire and feel much better now that we are covered.

😊😊Richard And Randy Explain ed All Of My Concerns 😊😊