Overall a very good website and gives the best prices for ferry crossings Dover to Calais. They don't charge a service fee, like some of the other comparison sites. I once had to make a change and A F... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
It always works for the booking itself, but adding extras (like the pet lounge on a Calais - Dover ferry was impossible)
I liked the fact that there are no hidden fees when booking, you are able to save any quote and go back to it and find it's exactly the same as advertised. The team are genuinely interested in helping... See more
We have used AFerry for many years to book our ferries going to France for our holidays towing our caravan. This time we used them for going to Spain. It's so simple to input the car and caravan size... See more
Company details
- #7 of 18 best companies in Ferry service
Written by the company
AFerry.com is the world's leading ferry platform enabling customers to book ticket with 150 major ferry operators on over 3000 ferry routes worldwide.
Written by the company
Contact info
United Kingdom
- www.aferry.com
4.4
Excellent
65k reviews
Asks customers to review
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great as always
great as always, but what really gets to me is the security people that search you before you get on, this is UK to UK, I don't get searched when I drive through to Scotland from England, I don't get searched when driving into Wales. I don't even get searched when I drive from Ulster into Eire so why do I get searched off a security firm whom many think they are a lot more important than they actually are, the professionalism is good but, I find some of them and their super ego humorous, I pulled up to search area, where are we searching to day boss was the conversation., also told to keep up while traffic shouted at me across the yard, I drive a huge motor home and HGV driver, there is no way am I going up a ramp getting stuck half way up, and burning a clutch on they way, after I screamed this back at the female Security guard she walked away. your security guards not customs and excise or Scotland's finest, on the matter of Scotland's finest police force who I incidentally help pay their wages sitting doing absolutely nothing in the port, people watching day in day out. I think a freedom of information request on how many arrests they make there, compared to how long they sit there should be done. this is UK to UK,
7 August 2026
Unprompted review
very professional and helpful
Very professional and helpful. Thank you CS team for info .Travelling on 16th Aug 2026
12 August 2026
Very easy and simple to use
Very easy and simple to use. At check in you are through in seconds
11 August 2026
Unprompted review
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
we came very first,they loaded us very…
we came very first,they loaded us very last.
No space for sitting on board,of course
Sorry, but no more Aferry
9 August 2026
Unprompted review
Reply from AFerry.com
Good morning,
We apologize for any dissatisfaction you may have experienced during your time on board the ship. However, we would like to inform you that your review is not related to your experience with AFerry and we recommend moving this reply to product review
If you feel that your experience with AFerry was positive, we kindly ask that you consider updating your review to reflect a 4 or 5 star rating.
Thank you for your understanding in this matter.
Regards
AFerry
Easy to book but not so easy to see the…
Easy to book but not so easy to see the hidden charges - in particular the charge for changing the ferry times - which is something I wanted to know...
10 August 2026
Nice price for ferry every time
10 August 2026
Very quick and clear way to find and book tickets
10 August 2026
Very easy to make iow holiday booking great service…
Very easy to make booking great service good price
10 August 2026
I will tell you more once I have done…
I will tell you more once I have done the journey - never heard of you before, and did not realise I was booking through you - I thought I was going through Brittany Ferries.. It was early in the morning...
10 August 2026
Disrespect
I don't like the way people with dogs are treated, especially small ones. In bad weather, they're not allowed inside the ferry. There should be designated areas for such people. And there are, because I saw them. The last cruise last year was cold, rainy, and we had to freeze outside. We're not happy with the carrier.
9 August 2026
Reply from AFerry.com
Good morning,
We apologize for any dissatisfaction you may have experienced during your time on board the ship. However, we would like to inform you that your review is not related to your experience with AFerry and we recommend moving this reply to product review
If you feel that your experience with AFerry was positive, we kindly ask that you consider updating your review to reflect a 4 or 5 star rating.
Thank you for your understanding in this matter.
Regards
AFerry
Reply from AFerry.com
Hello,
We’re sorry to hear you found the process extremely complicated. We appreciate your feedback and will take it on board as we look for ways to make things simpler and easier for our customers.
regards
AFerry
Everything went smoothly
Everything went smoothly, customs, ferry, timings. All good, recommend.
29 July 2026
Paid via PayPal- ni booking…
Paid via PayPal- no booking acknowledged.
Second try - Paid via cc - screen buffered cc approval through the bank app. No confirmation. 1-2 hours on chat trying to find out if we had a booking or to get guarantees any monies taken would be refunded. Automated response which did not answer and left me back in the queue and eventually dumping me out of chat..... REPLY TO YOUR REPLY.. If you have taken payment via paypal you have taken two payments from us - because I also have yet a further payment that has been taken via credit card for the booking that did go through after the original one. Please provide a refund for that second credit card payment.
8 August 2026
Reply from AFerry.com
Hello,
We’re very sorry for the difficulties you experienced when making your booking and for the frustration caused by the lack of confirmation and the issues with our chat service.
We can see that a member of our team has since responded, and we’re pleased to confirm that your booking was successfully made and confirmed, with payment received via credit card and paypal was never taken so only oen booking made and payment received
We sincerely apologise for the inconvenience and appreciate you bringing this to our attention. We’re reviewing the experience to help prevent this happening again.
Regards
AFerry
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