Airport parking spaces limited Reviews 

91
TrustScore 1.5 out of 5

1.6

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Rated 1 out of 5 stars

Car is parked in a dusty lot. Extremely disorganised. After a long trip back, we landed at 2am. Nobody there to collect us. Nobody answering the phone. After a while, someone eventually answers, sound... See more

Rated 5 out of 5 stars

Booked this before reading the reviews and started to panic. But we had absolutely no issues, we arrived early but this wasn’t an issue. Waited around 10/15 minutes for a transfer which was fine. When... See more

Rated 1 out of 5 stars

Booked then saw reviews. I’d paid the extra £2.50 protection fee to waive amendments or cancellation. Cancelled booking bug still had to pay £20 cancellation fee. Poor

Rated 1 out of 5 stars

This is the worse service ever. Arrived on time , called over 30 x and only got someone answered once. Rude customer service and not worth the stress. Do not patronise these lot for free not wo... See more

Company details

  1. Affiliate marketing service

Written by the company

APS is a price comparison websites and offers easy comparisons on an extensive range of airport parking services.Price comparison offers customers transparency, choice and a simple path to purchase.


Contact info

1.6

Bad

TrustScore 1.5 out of 5

91 reviews

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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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1.6

All reviews

(91)

16 reviews in the last 12 months

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Rated 1 out of 5 stars

Bunch of thieves rouges

Bunch of thieves rouges! I should have read the trust pilot reviews before booking with them. I was in a rush and booked with them thieves. It said Gatwick airport parking meet and greet and I fell for that scam. I thought it was the real Gatwick parking. But it’s actually Gatwick airport parking SPACES LIMITED. Scam! They stole my money which was in the car. I cleaned my car the day before my holiday the car was in a wreck mud on the carpets driver seat, passenger seat and one side of the rear seat and the mats. Wet and muddy when they delivered the car. The passenger seat was adjusted and pulled back so clearly they have been using my car as shuttle service. The tank was full when I dropped the car. The fuel was used and when I said all this to the guy who was there at the pickup point he said send an email. When I sent an email they replied a draft already been typed saying it was customer’s responsibility bla bla when I mentioned can you explain the dirt and mud the passenger side seat was pulled back and requested for an explanation, and about the fuel no reply! DO NOT BOOK and fall for it like I did. Their company name looks so legit so you’ll think it’s actually the Gatwick Airport parking. I will report their website to the scam and fraud prevention agency. They are a friking disgrace to the Muslim community. The guy is called Muhammad friking Ali.

8 September 2024
Unprompted review
Rated 1 out of 5 stars

Didn’t even want to give them 1 star

Didn’t even want to give 1 star, this company is absolutely disgusting. We trusted them with our truck. What a stupid mistake that was. I had a bad feeling from the minute we pulled up to the airport. So I done a full video of the truck just incase. Had to wait ages for the truck to be dropped back. Kept changing the story as to why they was late every time. The truck had also been hit, red paint down the back of it and a dent. When we got in the truck the camera/tracker had been covered with paper. We checked and the truck had been driven on days while we was away!! We was told to contact head office which we have now done so many times and left emails and not a single reply. Even put the phone down on my partner. Anyways we will be taking this further. Please don’t use this company! We don’t want anyone else to be out of pocket or have to deal with this.

29 July 2024
Unprompted review
Rated 1 out of 5 stars

What a murky world airport parking can…

What a murky world airport parking can be!!
I booked through 'Compare Your Parking' site and believed I had booked 'Gatwick Airport Parking Spaces Limited' but after looking closely at the drop off location found it was 'Airport Parking Spaces Limited', who have very limited space to park and store any cars?! I phoned them to ask where my car would be kept whilst I was on holiday, only to be given very dubious replies in broken English before the guy hung up. Seeing the Trustpilot reviews I decided against leaving my car there.
I called 'Compare Your Parking' to ask for a refund, to be told 'no' and they too hung up. I suspect they are one and the same operator?!!
On my way to the airport I drove past Airport Parking Services Limited at Compound 1, Acacia Grove on Copthorne Road, and it looks very unprofessional and definitely not the sort of place you would leave your car whilst on holiday.

16 July 2024
Unprompted review
Rated 1 out of 5 stars

AVOID at all costs

AVOID at all costs. Meet and Greet service waited well over an hour for the car to be delivered to North Terminal Car Park 6..level 5 and then the driver demanded £20 to hand over the key..a total scam..worst service ever.. there were 3 other couples waiting with us suffering the same fate

16 July 2024
Unprompted review
Rated 1 out of 5 stars

Thieves!!!

Thieves!!!! Stole items from my car and disconnected dash cam when contacting the company they said it’s my fault for leaving items and staff are allowed to disconnect my dash cam

1 June 2024
Unprompted review
Airport parking spaces limited logo

Reply from Airport parking spaces limited

Dear Customer,

We are a booking comparison and booking agent platform to connect services provider with customers.
We don't provide any sort of services of collecting or dropping the car it's all done by services provider.

Thanks

Rated 1 out of 5 stars

Do Not use Airport Parking Spaces!!

Do Not use Airport Parking Spaces!!! They’re one of the worst provides working with the worst parkings! Expecting a refund for more than two months and I’m ping pong ball between two.
Looking at company house website, they’ve got accounts overdue! I don’t know why they still can operate in the UK. No authority out there to shut them down!

10 May 2024
Unprompted review
Rated 1 out of 5 stars

DO NOT USE!!

DO NOT USE!!! This so called company is horrendous! Not professional at all, the site that the cars are left on does not look safe it looks like a breakers yard! When we arrived they decided they would not take our vehicle and told us to go to APH parking and they would refund us for our booking if we sent an email asking for it, after multiple emails and no reply we tried calling and each time we called we spoke with what seemed to be the same lady, but when asked she gave a different name each time! She said to wait 48 for the email to be processed which we did then when calling to check the progress they would either put the phone down on me or not speak when answering the phone!! Do not use

14 May 2024
Unprompted review
Airport parking spaces limited logo

Reply from Airport parking spaces limited

Dear Customer,

We are a booking comparison and booking agent platform to connect services provider with customers.
We don't provide any sort of services of collecting or dropping the car it's all done by services provider.

Thanks

Rated 1 out of 5 stars

Do not use this company


I booked meet and greet through your compare website.
The service we received was incredibly disappointing.
We booked the return for 1am on Monday 27th May. In the companies procedures you are advised to call the office on arrival and that your vehicle would be returned within 25 to 30 mins.
I called the office at 12:10am when we arrived. I was told I was booked for 1am and that that would be the time my car would be dropped off. We arrived at level 4 in the orange car park at 1am and my vehicle was not there. I called the office where I was informed my car would be at least 30 mins as they were trying to locate the key. At 1:30 my car had still not arrived so by this point both myself and my wife were freezing cold sat in a car park!. I called again expecting my car to be on the way!. I was then informed it would be at least half an hour as they were now waiting for a driver!. I informed the companies operator that this was not on and that the service provided was shocking. My vehicle eventually turned up at 02:10.
At no point throughout our experience was there an apology for the unprofessional service and the attitude of the operator was awful.
I ve used meet and greet through other companies but really have never experienced anything like this before. We d been travelling for 6 hours only to be left sat in a car park for over an hour!.
I m expecting a refund in full plus compensation for our wasted time but won’t hold my breath! Funnily enough if you re late they charge you £15 before you get your car!
DO NOT USE THIS COMPANY!

27 May 2024
Unprompted review
Airport parking spaces limited logo

Reply from Airport parking spaces limited

Dear Customer,

We are a booking comparison and booking agent platform to connect services provider with customers.
We don't provide any sort of services of collecting or dropping the car it's all done by services provider.

Thanks

Rated 1 out of 5 stars

Do not use this company

Do not use this company
The worst type of ppl thieves conman have no sense of integrity ruined a family holiday all so he can secure extra £350 for himself knowing we were abroad and in a vulnerable position then when spoke to Gatwick airport directly I confronted them with there lies the came the threats of gangsters and street violence please people stay away from them the positive review are fake.

24 May 2024
Unprompted review
Airport parking spaces limited logo

Reply from Airport parking spaces limited

Dear Customer,

We are a booking comparison and booking agent platform to connect services provider with customers.
We don't provide any sort of services of collecting or dropping the car it's all done by services provider.

Thanks

Rated 1 out of 5 stars

Do not use this company

We had a terrible delay waiting for our car. We called on leaving the plane and arrived at the meet point in short stay 35 mins later. It then took a further 1hr 10 of waiting in the car park and multiple phone calls (always with the promise the car was “a few mins away”) to get our car.
The police came by and then proceeded to speak to the driver as there have been some suspect activities with meet and greet cars being used for other purposes.
We’ll be writing to Trading Standards.

2 June 2024
Unprompted review
Airport parking spaces limited logo

Reply from Airport parking spaces limited

Dear Customer,

We are a booking comparison and booking agent platform to connect services provider with customers.
We don't provide any sort of services of collecting or dropping the car it's all done by services provider.

Thanks

Rated 1 out of 5 stars

DO NOT USE THIS COMPANY

As per the other reviews. This business is shocking and I wouldn’t have even given 1 star if it wasn’t required to write this. The car park is waste land with a make shift wooden hut. The transfer is a 7 seater and with the airport being a 20min drive the 10-15 min transfer time is a lie - they have 2 vehicles to transfer people. You end up sitting on the lap of strangers after a long wait. On return we waited an hour to be collected and the organiser lied multiple times about how long we would need to wait. I dread to think how and where they parked my car and when I got back there was a scratch on the drivers door.

When calling the man in rude and impatient. Hangs up on you and then ignored the phone. The driver spoke on the phone to his ear the whole way back to the carpark from the airport. Unprofessional bunch of cowboys

Honestly pay the extra and park with another company. Very unhappy customer.

24 May 2024
Unprompted review
Airport parking spaces limited logo

Reply from Airport parking spaces limited

Dear Customer,

We are a booking comparison and booking agent platform to connect services provider with customers.
We don't provide any sort of services of collecting or dropping the car it's all done by services provider.

Thanks

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