AJParts UK Ltd Reviews 

228
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Considering 54 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the extremely fast delivery times and efficient shipping processes that securely get products to them without hassle. Consumers also appreciate the knowledgeable and helpful staff who provide great advice on finding the right replacement components. Some reviewers were not happy with occasional problems such as receiving faulty items or experiencing unexpected delivery delays. A few people noted that replacements occasionally arrived with minor defects or lacked necessary mounting parts during installation. Buyers mentioned that resolving these specific situations required extra effort when dealing with returns and customer support.

What people talk about most

Product

Reviewers mention positive feedback about product quality, expressing satisfaction with items that function... See more

Service

Users describe positive interactions with service, highlighting fast dispatch times and helpful staff who go... See more

Delivery service

Clients share satisfaction and positive opinions on delivery service, frequently highlighting very quick and... See more

Order

Customers consistently note positive experiences with order processes, highlighting fast dispatch and... See more

Quality

People report positive experiences with quality, highlighting that items arrive in perfect condition and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Absolutely immense company. Needed a replacement laptop screen pretty urgently and AJ Parts duly obliged. Not only fast delivery but packaging that was first class and most importantly an excellent p... See more

Rated 5 out of 5 stars

I bought a laptop screen through Amazon for a very reasonable price. I then got notification from Amazon that they had damaged it beyond repair in transit. I contacted A J Parts who swiftly instructed... See more

Rated 5 out of 5 stars

I run a small PC repair business and have been using AJ PARTS for laptop spares for many years. Their customer service and industry knowledge is 2nd to none, and their prices are extremely competitive... See more

Rated 5 out of 5 stars

I've purchased a few laptop parts over the last couple of years so I thought it's time to write a review. Whenever I contact AJ Parts for advice/compatibility, they always respond very quickly. Orders... See more


Company details

  1. Computer service
  2. Computer & Accessories store
  3. Computer repair service
  4. Electronic spare parts

Information provided by various external sources

We Are AJ Parts UK Ltd, One of Europe’s Most Reputed and Renowned IT Solutions’ Provider & Dell Registered Partner for over 10 Years. We Are Excited to Bring You Our Professional Competence & Experience, Built over a Decade in the United Kingdom with Millions of Pleased Customers All Across Europe. With Your Support, We Now Intend to Become the Pre-Eminent IT Solutions Provider Worldwide!


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

228 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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4.7

All reviews

(228)

55 reviews in the last 12 months

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Rated 5 out of 5 stars

Replacement charger for my laptop

I bought a replacement Charger for my ASUS laptop from AJParts via Ebay, but had forgot to check the size of the male pin that goes into the laptop(My fault). I decided to look up their number and contact them directly. The person I spoke to Ashu could not have been more helpful. Yes they deduct the cost of returning the initial charger that I had bought, but they do state this . So lesson to be learnt ask questions and it will cost you less. All I had to do was give Ashu the make and model of my laptop and the next day I received it.
I would definitely recommend using AJParts. I know if I need anything else in the future I will contact them again.

19 April 2025
Unprompted review
Rated 1 out of 5 stars

This company sends out wrong items

If I could give zero stars I would and advise anyone to avoid this company. They did not answer my advance queries on their chatbot. So I looked for an exact look alike adapter on their website. They sent a different but similar item to the one on their website. When challenged they said the item requested was out of stock, but the website said in-stock. They then say the item is only suitable for ASUS not Samsung, although I have used one for years. Irrelevant, I just want the one in the picture attached to my order. Then they refuse to pay return postage for a refund. They can't lose. They expect the customer will either go away or they get the item back to sell again - while the customer ends up paying three lots of postage - more than the price of the item. The way they treat you as a customer is poor they just don't care. I award zero stars.

11 April 2025
Unprompted review
Rated 5 out of 5 stars

Asus vivobook screen

Aj parts i can't thank you for the help and the support and finding the correct screen for my laptop and I would recommend to anyone that need it top class and brilliant prices and super fast service

5 April 2025
Unprompted review
Rated 5 out of 5 stars

Excellent Service all round.

The courier smashed my delivery and AJP sorted my issues straight away. I had another out the next day.
I've purchased a few items and have always had good service. 10 out of 10, would defo recommend.

3 April 2025
Unprompted review
Rated 5 out of 5 stars

Excellent service and parts

Excellent service and parts. Parts came within 48 hours and very well packed.

Bought back lid cover for HP Envy 13 because the hinge was broken, now the laptop is good as new.

Thanks.

5 March 2025
Unprompted review
Rated 5 out of 5 stars

I bought an item via eBay

I bought an item via eBay, and it was fairly priced and delivered quickly. It subsequently developed a fault, but I was immediatley sent a postage paid label to return it, and had a full refund within 72 hours of posting it back. Great service.

27 February 2025
Unprompted review
Rated 5 out of 5 stars

Overall...Very pleased

Quick delivery, Laptop replacement screen came very well packaged and when fitted worked a treat along with some tips to prevent damage installing, overall very pleased would purchase from again.

HAPPY NEW YEAR!!

2 January 2025
Unprompted review
Rated 5 out of 5 stars

Excellent customer service and fast delivery, despite Christmas shut downs

Excellent service. Ordered a Dell Thunderbolt Dock on 23rd Dec fully expecting it be delayed with limited Christmas courier. I was called on Christmas Eve to say their usual courier couldn't pick up and deliver in the stated period, would Royal Mail 24 be ok. Perfect for me. It arrived 27th, the next available RM delivery date. Packed well and the unit is spot on. Pretty much plug in and good to go. And a significant saving on buying direct from Dell. Great customer service - would definitely consider buying from them again.

23 December 2024
Unprompted review
Rated 5 out of 5 stars

Great prices, quality parts and superb customer services.

I've bought parts from AJParts through ebay and Amazon before but this is the first time I've ordered directly from their website. I was unsure of the actual part number I was after, so I used the Chat support to chat with Shivam who was very helpful and confirmed the part I needed. I placed the order and the part arrived the next day. It took me around an hour to swap out the part (Acer P215 top cover and UK backlit keyboard) and I'm now typing this on the laptop! Less that 60 quid to repair my laptop vs 400 quid for a new one. Absolute no-brainer and it couldn't have been easier thanks to AJParts. Highly recommended.

27 November 2024
Unprompted review
Rated 5 out of 5 stars

One happy customer

1. AJPArts UK were the only supplier out of 6 contacted that could identify a replacement screen for my ASUS laptop
2. The price was very reasonable.
3. The screen arrived well packaged, in perfect condition and quickly.
4. The screen is actually better than the original. The PC was a budget item.

11 November 2024

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