AMCO Security Reviews 

Received a visit from Engr today who was the most polite, helpful and thorough engineer we have met. Great service and thank you AMCO!

Good job completed. Friendly engineer.

Engineer arrived on time. He was polite and professional and completed the work within the estimated time. Once finished he explained what he had done and how to use the system.

Great experience with AMCO and Maiwand in particular. I've been with them for over 2 years now, professional, reasonable, and get the work done. Highly recommend

Engr Faisal was fantastic - very thorough & informative - as before - 5 star!

AMCO is reliable and gives a single woman living alone a sense of security and reassurance. Easy to use via the app.

Great service from Maiwand.

AMCO recently fitted our alarm system and provided an excellent service both in terms of installation and the quality of the system itself. Special thanks to our fitter Maiwand, who was very professional, diligent and helpful!

My engineer Faisal was very helpful and knowledgeable. He sorted out the issue I had with a sensor and got everything working again. Definitely recommend.

After we reported an issue with a certain camera and log in fault due to switching broadband,, we had a rapid response and was sent out an engineer by the name of Faisal. We found him to be extremely courteous, approachable and diligent. Although it was his last job of the day,, knowing he had to drive along way home,, he made sure we was back up and running.

Highly professional customer service from Faisal as always. He treats your house with the utmost respect and works carefully and with precision. He fitted a new battery to our alarm system and replaced a door sensor accidently damaged during some home renovations. At our request, he discussed options for upgrading our alarm system clearly with associated outline costs.

Fantastic customer service from Faisal, very informative and professional service provided.

Philip was an excellent technician. He worked quickly and efficiently and explained what our problems were. He was very friendly and helpful and carried out the work in a professional manner. We would be very pleased to see Philip again. He is a credit to the company.

Had problem with my alarm system and after a phone call they sent out a engineer called Phil, he got it sorted in no time, the system needed a total reset and new battery. Very satisfied, thankyou.

The engineer has been extremely helpful. He is knowledgeable regarding all elements of the system and is a gentleman.

My engineer is Engr Faisal

He has visited us several times now both installing and maintaining our system.

I am very happy with the service and work he delivers

Engineer Faisal came to fix our battery issue, was very professional and helpful. All problems resolved. Would use again.

Engineer arrived bang on time. Fault sorted, and system updated and fully explained. Engineer Faisal - very helpful and professional.

The Engineer - Faisal was so helpful. He took his time to explain the system to me, wasn't in a rush despite it was the holiday period. I'd recommend him over and over again

Brilliant service from our engineer Faisal! Will be having more work done with this great company. Highly recommend

Rather disappointed.
These are the pros and cons, but ultimately I wouldn't use them again.

I called them initially early november or end of october to do two things
1) Install a new alarm system
2) maintain the CCTV cameras,
they said they'll call me back, it took a week for that to happen. When it happened, the appointment was only for the 18th of December, which got cancelled the night before, as the engineer was off sick. Understandable, but they need covers as the job is whole day, so you need time off from work. Esp that it was very close to xmas, I got another appointment for the 23rd (quite an awful time, but I was leaving the house over xmas period and needed this sorted out before I did, the area isn't safe, and a house few doors down was broken into over xmas).

The engineer came, and did the alarm installation, nice and polite guy, got the new system setup within the time period. Unfortunately, the second job couldn't be completed because my recorder was down, I was hoping he can still tell me if the cameras are working by either coming with his test equipment that he can plug in instead of my broken one, or get up to the cameras and check. He didn't come with test equipment, nor with a ladder to the cameras, so that was a job paid for but not done!
He said "the guy over the phone said he'll call you", he didn't, so I emailed, and the response was "oh we'll call you after speaking to the engineer", its now been nearly 2 months, nothing back about it, and I still don't have working cameras. Frustrating.

Police knocked on my door on the 27th of December asking if they can see the footage, I had nothing working, so I had to turn them down. Quite upsetting, as the house that was broken into is only 3 houses down.

What's worse is that I don't have control of the new alarm system they've setup, if I need to replace the pin number, I need to call them, give them the new pin number for them to set it !!!! Tell me how insecure my security system is !! Its like sharing your password with a stranger online. If this is in MY HOUSE, I need to have full control of my security system. Until they fix this, I wouldn't recommend their alarm system. With their poor aftercare on the CCTV cameras, I wouldn't recommend them either for that.

Great communication and service by Phil, the engineer who visited my property to fix a faulty sensor.
Quick and efficient, without feeling rushed. All options presented along with good advice.