Had a fully compliant insurance rated alarm installed by Faisal. He called twice and on both occasions he was prompt, tidy and professional. He listened and accommodated my requests. Syed in the offic... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Company details
Information provided by various external sources
AMCO's alarms are different, as our monitored alarm systems include special *LiveTalk alarm monitoring*, meaning that in an emergency situation our monitoring staff are there to immediately listen in, challenge and respond.
Contact info
Amco House, YO61 3AD, Easingwold, United Kingdom
- 01347822111
- info@amco999.com
- www.alarm-monitoring.co.uk
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
What an an amazing operative
What an an amazing operative
Professional
Knowledgeable
Courteous
Helpful
Arrived on time
A credit to your company
Did the job within timescale
Mr 703596
Great service
Super friendly and efficient. Maiwand was professional and did offered a superb job!
AMCO offer good advice and everything was carried out as quoted.
They are our new alarm company. Happy to have found them!
Just had an Alarm Panel replacement /…
Just had an Alarm Panel replacement / upgrade completed by Faisal today. Polite, helpful friendly guy, knew what he was doing and got on with the work, keeping me informed and making sure system settings were what I wanted. A nice, tidy piece of work competently done. Very pleased with the work done. Thank you. Would be happy to recommend AMCO to others
Maiwan was fantastic
Maiwan was fantastic, he serviced our system, corrected some issues we were having & explained how to use features, he was patient & helpful. Thank you
Very good efficient service by engineer…
Very good efficient service by engineer Engr Faisal
Excellent Service
Had my new Comm3 fitted today to accommodate new digital phone line.
Work carried our by Faisal who arrived on time explained what work needed to be done then carried out very efficiently. Checked all was working before leaving.
I would be happy to have Faisal come again to my house.
Been using AMCO for about 7 or 8 years…
Been using AMCO for about 7 or 8 years now. Had them out to connect up new sensors, commission a new system, replace batteries and check for faults. Engineers that have visited are always polite, informative and helpful. Engineer Faisal who visited this month, was exactly the same. Re-checked the phone line as I’d accidentally cut the cable, installed a new battery and checked it was working. Cleaned up afterwards as well. Would highly recommend using them.
Excellent service from AMCO
AMCO took over from our previous supplier a year ago and have been excellent. Routine service today was easily booked. Maiwand the engineer turned up on time, was very polite and efficient. He checked all aspects of the system and explained everything clearly.
Replacement of keypad and system test
Able to explain issue with keypad over the phone and arrange call out at a time that worked for us. Was given a quote for a replacement part but also able to supply our own part to be installed by the engineer to save cost. Engineer Faisal was very quick with his time and able to install the replacement part and complete full system test whilst explaining where the faults had been and what he had done to fix them, all in a short space of time.
Fantastic experience - problem solved quickly
Super experience with AMCO online & with the technician to resolve a faulty alarm. Thanks for your help!!
Though we had a power cut Faisal did a…
Though we had a power cut Faisal did a good job.
Great Service
AMCO always provids excellent service including today from Maiwand for latest maintenance check. Very polite, friendly and efficient with clear explanations to my questions.
A very efficient installation…
A very efficient installation by a friendly and helpful engineer called Maiwan. Very happy with the visit.
Brilliant service
Brilliant service. With AMCO security from last 15 years. Excellent service. Prompt reply.
Recently had engineer visit (Faisal). Very happy with the work.
Impressive….
From our original enquiry, through to the house survey, and on to the installation today, we have been very impressed with the service provided by AMCO Security.
Faisal, the Installation Engineer, was excellent. He arrived on time and took time to explain how the installation process would pan out. He was tidy, diligent, and very polite, a credit to himself and AMCO. The system itself is simple to activate / deactivate and perfect for our specific needs. A job well done. Andrew and Jenny.
Excellent service
The engineer , Maiwand, was so polite. He worked very hard from 9 am til 5 upgrading the alarm with no lunch break. He was a clean & tidy worker, even hoovering up afterwards. Would thoroughly recommend
Engineer called out
Maiwand came out to me on 27/05/25. He promptly fixed the internal speaker that had stopped working. He was polite, efficient and skilled.
Engineer Faisal again carried out my…
Engineer Faisal again carried out my annual check. Extremely polite and helpful. 10 out of 10
Faisal attended on time and swiftly…
Faisal attended on time and swiftly diagnosed the problem and fixed it. Very pleasant and capable engineer.
Thank you
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








