Allike Store Reviews 

453
•
TrustScore 4.5 out of 5

4.3

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Rated 5 out of 5 stars

Ordered for delivery to Ireland. Never used before so always some nerves with new Supplier. Great price for Nike Air 97s. Got email immediately confirming order. An update when dispatched. And this mo... See more

Rated 5 out of 5 stars

the shoes are absolutely amazing! shipping was super fast, was i bit nervous w size options because never wore asics before, just used CM value for reference because other ones are always out of w... See more

Rated 5 out of 5 stars

I had to return some shoes that were the wrong size (my fault) to this company they helped me and refunded me the cost of the shoes as we couldn't get the correct size. Very honest and trustworthy com... See more

Rated 5 out of 5 stars

Ordered a pair of nike sb blazers in teal couldnt find these in my size anywhere and got a discount code for being a new customer got a good deal. When I added item to basket theres was a warming n... See more

Company details

  1. Shoe shop
  2. also in
  3. Streetwear store

About Allike Store

Written by the company

Sneaker & Concept Store. Über 60 Exklusive Marken auf Lager.

Skandinavische Marken · Premium Footwear · Allike Store in Hamburg

Contact info

4.3

Excellent

TrustScore 4.5 out of 5

453 reviews

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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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4.3

All reviews

(453)

4 reviews in the last 12 months

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Rated 1 out of 5 stars

As of now the shoes are almost a week…

As of now the shoes are almost a week late and the tracking information is old and has not been updated. I guess once the shoes leave their organization they feel they are no longer responsible once they have gotten your money. Being a government employee I have access to the federal trade commission as well as the securities exchange commission so if I don’t receive any updated information or the merchandise I will file a complaint to initiate an investigation into the legitimacy of this store an any issue that may appear fraudulent.

12 December 2018
Unprompted review
Allike Store logo

Reply from Allike Store

Hi Brandi,

We are very sorry to hear that you are not satisfied with our service.
Your parcel though is still with in our delivery time from 7-14 workingdays for DHL- deliverys to the US.

Please contact customers@allikestore.com, if your parcel is not moving within the next 2-3 days.
Our customer sercvie will then get in touch with DHL for an investigation.

Best
Team Allike

Rated 1 out of 5 stars

STOCK ERROR???

STOCK ERROR???
Order paid and confirmed, after 2 days deleted by stock error ??? There are 2 options: your warehouse system is bugged, or my pair has been given to friends .. In any case your service is not very serious.

2 November 2018
Unprompted review
Allike Store logo

Reply from Allike Store

Hi,

my apologies for this matter. We are working to resolve our warehouse systems issues and try to stabilize the shopping experience. Unfortunately, for now I can only apologize for the disappointment.

Best regards,
- Team Allike

Rated 1 out of 5 stars

They have no idea what they are doing.

I purchased the limited edition Adidas Son Gohan shoes from them. 4 days after I received a confirmation, they sent an email saying they had to cancel my order due to a "stock error". By then, the limited edition shoes were sold out everywhere else. Really screwed me.

2 November 2018
Unprompted review
Allike Store logo

Reply from Allike Store

Hi Yusang,

we are very sorry about this matter and apologize profusely. We are currently working on this matter to resolve any stock errors in a future to provide a better shopping experience. For now, all we can do is apologize to you for not getting the sneakers you wanted.

Best regards,
- Team Allike

Rated 1 out of 5 stars

As an international buyer

As an international buyer, I asked for Country of origin(FTA) and was rejected. There are no sellers like this these days.
POOOOOR service...

30 October 2018
Unprompted review
Allike Store logo

Reply from Allike Store

Hi Sungdoo,

my apologies that you did nor receive an FTA. We are looking into this matter internally and aim to always help our shoppers receive a very easy shopping process from the beginning of going to our website to the delivery of the product. Therefore, we will do our best to accommodate future requests.

Best regards,
- Team Allike

Rated 5 out of 5 stars

All is well

All is well. One minus - they sent the order for a long time after payment (almost a week) and sent a tracking number only after my reminder. Otherwise, I am satisfied - the quality of the product is very good, I got what I wanted at a good price. Thank you, Allike and special thanks to Becky.

27 October 2018
Unprompted review
Rated 5 out of 5 stars

Great!

My order arrived on time, in mint condition. Before arrival of the package, I had a few concerns and addressed customer service who replied in a timely manner. Definitely recommend and will order more products from Allike.

10 September 2018
Unprompted review
Rated 4 out of 5 stars

I ordered and paid 150€ for shoes

I ordered and paid shoes for 150€ at September 5th. They sent me an confirmation email. In the email they said that they will send me an another email in 48 hours where they would confirm shipping. None email arrived. I wrote their support in September 7th but they did not respond too. Shipping time is 2-6 days. If my order does not arrive in September 11th I am going to contact my bank account
company and ask them for a refund. This is unacceptable.

EDIT: The order has arrived on time, I was afraid that it will not but it did. All they did not do was send me the shipping confirmation email.

9 September 2018
Unprompted review
Allike Store logo

Reply from Allike Store

Hi Dominik,

We are very sorry to hear that you are not satisfied with our service.
The parcel will be with you today, Monday the 10th of September.
3 working days after you placed your order (https://www.allikestore.com/default/shipping/).
Also you did receive a email from UPS with the tracking id.

Pls note that we are not are very big company. So unfortunately we are not able to provide a 24h
Customer service. Our service time is between Monday and Friday. In this time range we always do our very best
to answer all your questions asap.

We hope you will have fun with your new shoes
Best
Your Allike Team.


Cheers

Alex

Rated 2 out of 5 stars

Horrible experience with the online…

Horrible experience with the online store. I ordered shoes in the beginning of July and they were sent to the wrong address by a mistake from Allike. After almost a month the shoes were sent back and finally arrived back at Allike. They then asked me to pay a 12 euro fee for the shipment not being delivered which was their fault...

Will not use them again for online orders.

30 August 2018
Unprompted review
Allike Store logo

Reply from Allike Store

Hi Thomas,
of course the wrong address was our fault in your case and you are totally wright with being angry.
We gave you a full refund and hope such a misunderstanding will never happen again.
Best
Your Allike Team

Rated 5 out of 5 stars

Allike

Nice packaging, fairly fast shipping, great price. I would definitely recommend this shop to a friend.

15 December 2017
Unprompted review
Rated 1 out of 5 stars

Disassified Customer re: shipping - Status Update Required ASAP

After mailing customer service 3 times, I have not yet received confirmation as to when the shipment will be arranged, nor a delay in dispatching the package. I have also requested that if it is not dispatched this week, I want to cancel my order as it will not be here on time for Christmas. I wish I read all of the reviews before ordering as I would not have placed the order with this website. I would kindly ask for the company to please respond to my mails within 24 hours, failing that I will highlight this issue further on social media websites.

11 December 2017
Unprompted review
Rated 1 out of 5 stars

Horrible Shipment

Ordered my shoes on Nov 25, waited for 2 weeks, not a single announcement on their delayed shipment til today.

And the package is still not yet handed over to DHL!

7 December 2017
Unprompted review
Rated 2 out of 5 stars

Allikestore is very disappointing

Allikestore is very disappointing. Ordered since 6 days ago and no information about shipping yet. I have contacted the customer service numerous times via email (customers(AT)allikestore.com / info(AT)allikestore.com ) and even twitter but to no avail. As a first time customers, it's no surprise that I am worried about my order and whether they will even ever be shipped. The absence of any customer service just makes it worse. This may be my last straw to try and get to their customer service, and if it doesn't work, I am afraid this is going to be my last ever purchase on the site.

7 December 2017
Unprompted review
Rated 2 out of 5 stars

I placed my order on 25 nov 2017.

I placed my order on 25 nov 2017.

I sent 3 emails to the customer service to ask for the shipping information but there is no reply at all.

7 December 2017
Unprompted review
Allike Store logo

Reply from Allike Store

Hi, I am very sorry about your experience. We are currently experiencing delays in shipping, however our customer service usually replies all emails. Please contact customers@allikestore.com and we will get back to you prioritized. Cheers

Rated 1 out of 5 stars

It's been a week since I made my orders …

It's been a week since I made my orders (4 orders total). After a few days of no updates on my order, I contacted them. Couple days later, no response. I wish someone in their customer service can actually do their job. It does not take that long to reply back regardless of how busy they are. It's getting to the point where I'm worried if I got scammed or what.

6 December 2017
Unprompted review
Allike Store logo

Reply from Allike Store

Hi, I am very sorry we did not send out your orders yet. We are working hard on getting all deliveries on track. However, I would ask you to contact customers@allikestore.com as I did not find a record of your contact. Let me assure you that you are not scammed. Cheers

Rated 5 out of 5 stars

After having an order issue I reached …

After having an order issue I reached out to Allike Store and received a response in less than 24 hours. They expressed their concern and were more than willing to make the situation right. I returned the item and they immediately refunded me for the purchase as well as the shipping.
Excellent customer service and professionalism

22 November 2017
Unprompted review
Rated 2 out of 5 stars

Slow and no response on my subsequent contact

Been 9 days since placed order. Contacted for shipping status and no responses provided after initial contact. Customer service not up to par. Wish someone would tell me what’s going on with my order.

29 October 2017
Unprompted review
Allike Store logo

Reply from Allike Store

Hi,

I am sorry for the delay. I have contacted you and resent your shipping confirmation which seemed to not have been delivered initially for which I apologise.

Cheers

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