While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

I am gutted as I write this as I read fantastic reviews of this company. I placed an order on 27/08/25 and until now (04/09/25) have had no contact from the company about my order, despite sending que... See more

Rated 5 out of 5 stars

This family run buisness,makes good equality natural hair and skincare products that really work! They are approachable and add simple little touches like a personalised hand written note accompanying... See more

Rated 1 out of 5 stars

The most rubbish customer service ever! Actually no customer care at all! Paid for early delivery 9 days ago. Nothing yet. When you call the number on website you get no answer. Emailed them ... no re... See more

Company replied

Rated 5 out of 5 stars

I have ordered several products from this company and I love them them all... The mask and face scrub is amazing it leaves ur skin feeling moisturize and clean...And I’ve started my sisterlock journey... See more

Company replied

Company details

  1. Hair product shop
  2. Cosmetic Products Manufacturer
  3. Cosmetics shop

Written by the company

Almocado is a family owned business; established in 2010, dedicated to creating handcrafted artisan products especially for textured hair types (curly, kinky, coily, wavy); formulated to nurture, nourish, cleanse, condition, pamper and protect. To that end, we provide a range of hand-made gentle cleansers, deep conditioners, daily moisturisers and protective balms to help you love your way to longer, stronger, happier hair.


Contact info

3.1

Average

TrustScore 3 out of 5

253 reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

This shampoo smells AMAZING

This shampoo smells AMAZING! My locs felt clean and moisturized. There was no residue and my hair felt light and bouncy and it helped with my hair not to matte together.

1 October 2019
Unprompted review
Rated 5 out of 5 stars

Love these two products

I bought the seaweed shampoo and the peppermint hair mist and i love both products. They arrived fast and with a personal note inside of my package. The shampoo is good it doesn't latter lots but it made my hair feel clean and didn't dry out my 4c hair. I used the peppermint mist for my itchy scalp and it helps its very tingly which i love.
must buy products. Thank you Almocado team! keep up the good work!!

1 October 2019
Unprompted review
Almocado logo

Reply from Almocado

Hi Ruth,

We're thrilled to have been able to put a smile on your face and appreciate your comprehensive feedback.
Hope to see you again soon!

Rated 5 out of 5 stars

Great product and great service

Great product and great service. I am mixed-race with curly hair which is prone to frizz and dryness. The twist and twirl buttercream leaves my hair conditioned and frizz-free! I’ve yet to try another product which can give me the same results. My boyfriend has European curly hair and uses the apricot meadowfoam milk, which keeps everything soft and silky without that greasy look you can sometimes get.

22 September 2019
Unprompted review
Almocado logo

Reply from Almocado

Thank you for your feedback Jenna,

We're glad we've been able to share our passion with both you and your boyfriend; and look forward to serving you again soon x

Rated 5 out of 5 stars

Fantastic product and service

HI

Excellent, communication good, quickly it came. With email updates, and products are incredible!

25 August 2019
Unprompted review
Almocado logo

Reply from Almocado

Thanks Sarah,

We hope to serve you again soon xx

Rated 5 out of 5 stars

Almocado Herbal hair masque is an…

Almocado Herbal hair masque is an amazing protein deep conditioner with a great slip. I was able to finger detangle my type 4 hair with ease. The herbal ingredients absolutely amazing. I feel the fresh mint sensation on my scalp. The beautiful scent is just right, nothing overwhelming. Definitely a repurchase for me.

13 August 2019
Unprompted review
Almocado logo

Reply from Almocado

Hi Trinity,

Thank you for reviewing one of our favourite products. Don't forget you can save 10% when you reorder if you're a registered customer xx

Rated 5 out of 5 stars

Love the light mist.

Love the light mist, and the smell is great. Not sure how it does with my locks yet because I only used it once.

31 July 2019
Unprompted review
Almocado logo

Reply from Almocado

Thanks for the feedback Swils,
We'd love to know how it worked with your locs

Rated 5 out of 5 stars

Amazing service from start to finish

Amazing service from start to finish.
Products are of high quality and do what they are meant to!

18 July 2019
Unprompted review
Almocado logo

Reply from Almocado

Hi Andrea,

We really appreciate this review. Thankyou andsee you again soon.

Rated 5 out of 5 stars

This product is really amazing....I…

This product is really amazing....I just wish there was a way to get it here in the U.S.... other than that, it is great and smells really good!!

28 June 2019
Unprompted review
Almocado logo

Reply from Almocado

Thanks for your review!

We currently have two distributors in the US. Please contact us directly for further details or check out the stockists page on our website.

x

Rated 5 out of 5 stars

I'm so happy to have been introduced to…

I'm so happy to have been introduced to this brand at a hair event and through Instagram. The site was well presented and easy to navigate, with well described products that contained all the information I wanted. The service was absolutely fantastic, with products well packaged but without overusing materials (especially plastic), and products exceeded expectations. I am delighted with my products and experience; I will be shopping here again soon. Thank you!

17 June 2019
Unprompted review
Almocado logo

Reply from Almocado

Thank you for your review, we look forward to serving you again.

Rated 4 out of 5 stars

Very good product

Almocado cleanses and soothes the scalp. It has a light pleasant smell like baked almond cookies, and has a nice consistency and good lather. So after braiding and banding, I like to dilute it in an application bottle then apply it to my scalp. So far, so good.

14 June 2019
Unprompted review
Almocado logo

Reply from Almocado

Thanks for the feedback and for the insight on how you personally use it.

We love hearing about how our customers personalise our products.

Lots of love xx

Rated 5 out of 5 stars

I had heard about Almocado products…

I had heard about Almocado products from several people online and how wonderful their shampoo is for Sisterlocs. After trying their shampoo I must say that I love it. It really gives life to my Sisterlocs. I can see the difference in my hair texture and the formation of the locs after washing. I highly recommend their shampoo. I will be happy when it is available for purchase locally in the USA.

11 May 2019
Unprompted review
Almocado logo

Reply from Almocado

Thanks for your feedback!

We're thrilled to hear that our shampoo made a noticeable difference to your hair :)

We currently have two distributors in the US. Please contact us directly for further details or check out the stockists page on our website.

x

Rated 5 out of 5 stars

Excellent and efficient service and not…

Excellent and efficient service and not to mention best natural hair products I have ever used.

28 April 2019
Unprompted review
Almocado logo

Reply from Almocado

Denise thank you for your review, we really appreciate your feedback and are encouraged to hear that you love our products and our service! We look forward to serving you again soon. x

Rated 5 out of 5 stars

Products are well developed and…

Products are well developed and fantastic!!!

24 April 2019
Unprompted review
Almocado logo

Reply from Almocado

Hi APL,

Thank you for your feedback, we appreciate the love shown :)
See you soon xx

Rated 5 out of 5 stars

The products arrived in good time

The products arrived in good time, with a personal handwritten thank you.
I am absolutely loving the Cherry Vanilla Moisture Mist. Would definitely recommend product to my sister and traditional loc family.

23 April 2019
Unprompted review
Almocado logo

Reply from Almocado

Thanks for your feedback Sandra, we're thrilled to hear that your hair loves our products.

We look forward to serving you, your family and friends in the future :)

xx

Rated 5 out of 5 stars

Washed my hair for the first time…

Washed my hair for the first time yesterday using Almocado and all I can say is wow! My hair feels so soft and smells fabulous, I would definitely recommend and will continue using Almocado products.

14 April 2019
Unprompted review
Almocado logo

Reply from Almocado

Hand made with love, bottled with love, packed with love and sent to you with love. We're so happy the love was tangible for your hair. Enjoy!

xx

Rated 5 out of 5 stars

Shipping method was fast and safe

Shipping method was fast and safe. Products obviously amazing :)

8 April 2019
Unprompted review
Almocado logo

Reply from Almocado

Thanks for letting us know we're on the right track, and we will continue to look for ways to serve you better.

See you again soon x

Rated 4 out of 5 stars

Great delivery time and product

Great delivery time. Used products in my daughter’s hair today and it smells beautiful! She said ‘mummy it smells like ice cream’. Win-win for us both. Found something I can use for my son’s hair as well as hers.

7 April 2019
Unprompted review
Almocado logo

Reply from Almocado

"Smells like ice cream!" that made us smile today! We're glad that you and your children have found a product you can all enjoy and I hope it continues to put a smile on your face and softness in your hair.

See you again soon x

Rated 5 out of 5 stars

I really loved the smell of this…

I really loved the smell of this product even days after. I need to use longer to assess the full results. I enjoyed using this product and can't wait to wash my hair again.

1 April 2019
Unprompted review
Almocado logo

Reply from Almocado

Hi Elaine,

Thank you for your preliminary review - we look forward to hearing about the fuller result and to serving you again in the future.

Have a beautiful week x

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look