I am gutted as I write this as I read fantastic reviews of this company. I placed an order on 27/08/25 and until now (04/09/25) have had no contact from the company about my order, despite sending que... See more
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See what reviewers are saying
This family run buisness,makes good equality natural hair and skincare products that really work! They are approachable and add simple little touches like a personalised hand written note accompanying... See more
The most rubbish customer service ever! Actually no customer care at all! Paid for early delivery 9 days ago. Nothing yet. When you call the number on website you get no answer. Emailed them ... no re... See more
Company replied
I have ordered several products from this company and I love them them all... The mask and face scrub is amazing it leaves ur skin feeling moisturize and clean...And I’ve started my sisterlock journey... See more
Company replied
Company details
Written by the company
Almocado is a family owned business; established in 2010, dedicated to creating handcrafted artisan products especially for textured hair types (curly, kinky, coily, wavy); formulated to nurture, nourish, cleanse, condition, pamper and protect. To that end, we provide a range of hand-made gentle cleansers, deep conditioners, daily moisturisers and protective balms to help you love your way to longer, stronger, happier hair.
Contact info
Harrington Way, SE18 5NR, LONDON, United Kingdom
- 02036333449
- customercare@almocado.com
- www.almocado.com
3.1
Average
253 reviews
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I really love the scent of the products…
I really love the scent of the products and the peppermint moisturizer spray is my favorite refresher after my workouts .. I look forward to trying other products ♥️
28 March 2019
Unprompted review
Reply from Almocado
We look forward to welcoming you back; if you love the Peppermint Spritz you may also love the Cherry Vanilla version -it's like summer berries in your hair :)
X
Love it!
I love, love, love Almocado, it is the only product I use on my Sisterlocks!
27 March 2019
Unprompted review
Reply from Almocado
What an honour!
Thank you so much for your feedback and all the best for your Sisterlocks journey. We hope to see you again soon xx
Excellent delivery service
Excellent delivery service.
The products are excellent. The shampoo feels so good on my scalp. The sprizt leaves my hair smelling so fresh and fragrant. Especially good after a work out in the gym. The herbal oil just adds the finishing touch.
27 March 2019
Unprompted review
Reply from Almocado
Hi Carol,
Thanks for sharing your Almocado experience, we're so happy it was a positive one and love the pointers you've given on how you use our products (i.e. after the gym).
We look forward to serving you again soon x
Brillant hair products that work
Brillant hair products that work, speedy delivery, friendly service and affordably priced.
19 March 2019
Unprompted review
Reply from Almocado
Hi Jason and thank you for your feedback.
We're happy to have met your expectations and look forward to serving you again in the future xx
Great products and fantastic service
Great products and fantastic service. I have used almost every brand out there and Almocado bested them hands down.
19 March 2019
Unprompted review
Reply from Almocado
What an honour to receive such an accolade!
Thank you for your feedback and welcome to the Almocado family. xx
Positive changes!
I struggled with locking in moisture during the colder months. But since using, I've noticed my hair isn't dry and frizzy between washes and styling. Excellent product!
18 March 2019
Unprompted review
Reply from Almocado
This is fantastic news!
Thank you for your feedback and welcome to the Almocado family.
We look forward to serving you again soon xx
Almocado - US User
Great prices, superior products - outstanding customer service
18 March 2019
Unprompted review
Reply from Almocado
Oh Regina, how we love our US customers. You guys are some of the most dedicated and loyal!
Thank you for your review and see you again soon xx
Almocado buttercream and deep conditioner
As a first time buyer..i am so impressed with them!! My hair is now hydrated and feels soft and healthy. Brand owner is also very lovely and approachable. Top mark will defo come back.
13 March 2019
Unprompted review
Reply from Almocado
Thank you for your feedback!
We're thrilled to hear about the way your hair has responded to our handmade conditioners.
Thanks for sharing the love and welcome to the Almocado family xx
Excellent products and customer service.
4 March 2019
Unprompted review
Reply from Almocado
Hi Beverley,
Thank you for your review, we're glad we were able to make you smile.
Hope to see you soon x
Great updates
Received regular updates regarding processing and dispatch.
Delivery was timely.
4 March 2019
Unprompted review
Reply from Almocado
Hi there,
Thank you for your feedback, we're glad that you were happy with our customer service and hope to see you again soon. xx
I absolutely love these products
I absolutely love these products! I will reorder, can't say enough about how great these products and service are.
3 March 2019
Unprompted review
Reply from Almocado
Thank you so much for your feedback, we try really hard to keep you all happy and it's rewarding when you let us know we got it right.
Enjoy your products and see you again soon xx
Received my products and love the…
Received my products and love the quality! Looking forward to trying more products in the near future!!
26 February 2019
Unprompted review
Reply from Almocado
Hi Lynn,
It was an absolute pleasure to serve you and we're happy to hear you're loving our products.
Hope to see you again soon xx
Reply from Almocado
Hello Manchester,
Welcome to the Almocado family.
Thank you for your feedback and we look forward to serving you again soon x
Really love Almocado product and customer service
Really love Almocado product - have had great results from using and I love the smell and texture of the items I have bought. The customer service is great as there was regular communication about when my items will arrive and if there has been any delays.
I would highly recommend and will continue to use their products. 5*!
25 February 2019
Unprompted review
Reply from Almocado
Oh how we love your energy!
When you guys are happy, we're happy, so thank you for your lovely feedback and we trust that our products will continue loving your hair !
See you again soon x
I love Almocado products
First service, great delivery, amazing product. New sistalocks, no more tangles, happy and lovely smelling hair!! Highly recommended.
20 February 2019
Unprompted review
Reply from Almocado
Hi Judy,
Thank you for your feedback. We're thrilled to hear that our products have been working for you.
Hope you serve you again soon xx
I have a very sensitive scalp...
I have a very sensitive scalp and I have not been able find a product that could moisturise my hair,that did not irritate my scalp so I'm really happy with this cream so far so good....
14 February 2019
Unprompted review
Reply from Almocado
Thank you for your feedback. We're happy to hear that our products are gently loving your hair and scalp, as you deserve nothing less.
Hope to see you again soon x
Reply from Almocado
Thank you for your feedback and welcome to Almocado.
Hope to serve you again soon x
The shampoo is lovely
The shampoo is lovely. I was so impressed because they even took the time to write a handwritten 'thank you for you order' on my receipt.
14 February 2019
Unprompted review
Reply from Almocado
Thank you for your feedback Joy, and for noticing our little notes.
You deserve to feel special.
See you again soon x
The site was easy to use and delivery…
The site was easy to use and delivery was on the button within the 3 days as quoted
The product smells and feels lovely in my hair I would recommend Almocado to my friends
14 February 2019
Unprompted review
Reply from Almocado
Thanks for your feedback and welcome to the Almocado family.
We hope to be able to serve you again soon xx
Love the way my locs feel using your…
Love the way my locs feel using your products.
12 February 2019
Unprompted review
Reply from Almocado
Thank you for your feedback, we're thrilled to hear that our products have been loving your locs they way they deserve to be loved. We look forward to serving you again in the future xxx
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