Outstanding service and real customer care I had an issue with my graphics card and from the very beginning Alternate handled everything in a highly professional manner. The team was incredibly h... See more
Company replied
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Incredible customer care. I ordered a custom pc, and realized I had selected the wrong fans. After that I took up contact and they very swiftly and nicely helped in updating the order despite t... See more
Company replied
They are not as good as they used to be. Building a new PC, i build my pervious 3 PC's with alternate as starting point. So i did this again. However the only price competitive com... See more
I recently ordered the Powercolor RX 9060 XT 16GB Hellhound Spectral White and the Corsair 4500X from Alternate. Both arrived on time and in perfect condition, and the shipping process itself was exc... See more
Company details
Written by the company
Alternate is sinds 1998 gevestigd in Nederland als zelfstandige aftakking van de Duitse moederorganisatie. Met 160 medewerkers en meer dan 20 jaar ervaring is Alternate Nederland een vaste waarde in de online markt en nog steeds marktleider op het gebied van computer gerelateerde producten. Inmiddels is het assortiment steeds verder uitgebreid met producten als huishoudelektro, gereedschappen en speelgoed. Tegenwoordig wordt er vanuit Duitsland, Nederland en België naar alle landen van Europa geleverd. Alternate is daarmee een van de meest succesvolle e-commerce ondernemingen in zijn branche. Om ruimte te bieden voor verdere groei is in 2016 een extra distributiecentrum gebouwd in Tholen, dat orders verwerkt voor zowel Nederland als België.
Contact info
Marconiweg 1, 4691 SV, Tholen, Netherlands
- 088 544 45 55
- klantenservice@alternate.nl
- www.alternate.nl
3.8
Great
25k reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 10% of negative reviews
Typically replies within 1 week
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All good!!!!
28 February 2023
USB Stick
USB Stick: Op tijd en slim verpakt (kon door brievenbus).
Performance is top van de stick
13 March 2023
Great delivery and product
I ordered Keychron v3 keyboard from alternate. Overall, I am satisfied with my experience:
- Delivery was great: the product got delivered the next day after I placed the order (even though i placed the order on Friday, it still got delivered on Saturday)
- The product that i received was as expected: amazing Keychron keyboard v3
10 March 2023
Good service and quality
So far good. Products as per description and in original packaging.
10 March 2023
Supersnelle levering
3 March 2023
Will be nice if the support chat will…
Will be nice if the support chat will have human help too.
I needed their support few times in 2024 , superb customer service , I bought everything from them.
11 March 2023
A Custom PC of alternate world
Alternate did a wonderful job of assembling my custom-pc. The choices of different items for my pc were quite varied in the online store. Further, they replied quickly whenever I had a question.
9 March 2023
Arrived fast
8 March 2023
Product arrived very quickly
Product arrived very quickly, as described, and in good condition
4 March 2023
Top service!
25 February 2023
Fast delivery!
4 March 2023
The best shop ever !
it's a pity that there are not more products, but I am very satisfied with the services and also with the products 10/10
3 March 2023
Reliable process
Well handled order process, with all steps on time and accurate information. Not exceeding expectations, either: delivery must be paid even for expensive orders, price was ok but not exceptional.
Good sortiment of PC hardware.
1 March 2023
Fast delivery and good price
18 February 2023
Communicatie is erg goed
25 February 2023
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