My wifes Macbook was sent to Amsys via the John Lewis Repair Centre under the 2 year warranty. Issue was a faulty screen/display, with a suspected fault being the data/display flex... See more
Amsys
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See what reviewers are saying
If I could give them more stars I would, I had a major issue with my iMac, running slow, Amsys suggested a SSD upgrade. However when it was delivered back it was mis treated by the delivery company ca... See more
I went into Amysys Poland Street to get a new battery for my iPhone 8. The screen got broken in the process so they replaced it with Apple covering the cost. Took 24hrs to get sorted out which wasn’t... See more
During such a stressful situation as having your phone broken, Amsys have exceeded all expectations from start to finish. Sarah was such a star and not only helped me get booked in for the repair but... See more
Company details
Information provided by various external sources
Apple repair services are available on-site at our Apple Authorised Repairs Centre in Soho, Central London and Kenley in South London. We repair over 30,000 Apple devices a year so you’ll be hard pushed to find any independent company in the UK with more Apple repair experience than us. As well as running our repair centres, we also handle bulk repairs for insurance companies and the biggest and best known high street retailers.
Contact info
44 Poland Street, W1F 7LZ, London, United Kingdom
- 020 8660 9999
- support@amsys.co.uk
- www.amsys.co.uk
People also looked at
Used them to replace the battery in my…
Used them to replace the battery in my iPhone. They did a great job really quickly. I strongly recommend this company.
Perfect service.
I am very satisfied with the service…
I am very satisfied with the service provided by Amsys. The team was very kind and helpful, they reply my emails very fast and, more important, they solved my Macbook problem within a few days. They also called me 2 days after collection to check if everything is fine with my machine which I believe was an amazing after sales service. I do recommend them!
Great 👍 outstanding well ✔
Wretched Service
These guys thought that it was appropriate to book me in for a repair, having been given all my personal and product/phone details, and then only notify me of 'no batteries in stock' once I'd arrived (having travelled in to central London!) I did complain, but I haven't received a reply. I went to the Apple store, had the job done the same day, and so I'll never use Amsys again - having previously used them for repairs. 0/10. Poor.

Reply from Amsys
Very professional
Very professional, reliable and fairly priced. I never go anywhere else.
Racist and unprofessional company
It has been made common knowledge that Amsys endorses racist behaviour by allowing employees to email customers “Ching Chong.”
Not only is this incredibly juvenile, unprofessional but most of all shocking for an Apple-endorsed company.
Do better.
Very helpful and professional
EXCELLENT
The service was excellent and repair was quick would recommend!! My assistant was very polite and she explained in detail what will happen therefore I was very well informed which is extremely helpful!
My screen was partially popped out
My screen was partially popped out. The team were completely honest and trustworthy and I felt completely safe in their hands. They told me what they thought was wrong with it and let me know if they couldn’t do it they wouldn’t charge the whole amount just a small deposit which I happily paid. They were so quick, and when I went back to see if it was ready early - as I was close anyways, it was already fixed.
Great service and a quick solution to…
Great service and a quick solution to get my phone fixed.
swift service and quality work
swift service and quality work - had a screen replacement on an iPhone.
Great service.
Brilliant service ,
The customer representative was very…
The customer representative was very attentive to my needs!
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