Amsys 

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Rated 1 out of 5 stars

My wifes Macbook was sent to Amsys via the John Lewis Repair Centre under the 2 year warranty. Issue was a faulty screen/display, with a suspected fault being the data/display flex... See more

Rated 5 out of 5 stars

If I could give them more stars I would, I had a major issue with my iMac, running slow, Amsys suggested a SSD upgrade. However when it was delivered back it was mis treated by the delivery company ca... See more

Rated 5 out of 5 stars

I went into Amysys Poland Street to get a new battery for my iPhone 8. The screen got broken in the process so they replaced it with Apple covering the cost. Took 24hrs to get sorted out which wasn’t... See more

Rated 5 out of 5 stars

During such a stressful situation as having your phone broken, Amsys have exceeded all expectations from start to finish. Sarah was such a star and not only helped me get booked in for the repair but... See more

Company details

  1. Computer repair service

Information provided by various external sources

Apple repair services are available on-site at our Apple Authorised Repairs Centre in Soho, Central London and Kenley in South London. We repair over 30,000 Apple devices a year so you’ll be hard pushed to find any independent company in the UK with more Apple repair experience than us. As well as running our repair centres, we also handle bulk repairs for insurance companies and the biggest and best known high street retailers.


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All reviews

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Rated 5 out of 5 stars

Amysys Poland Street

I went into Amysys Poland Street to get a new battery for my iPhone 8. The screen got broken in the process so they replaced it with Apple covering the cost. Took 24hrs to get sorted out which wasn’t very convenient, but I’m very pleased with the end result. Staff were very helpful & apologetic for the inconvenience. Definitely recommend Amysys & will use them again.

1 September 2021
Rated 5 out of 5 stars

Apple Watch Repair

Fixed my Apple Watch within 10 days, picked up and delivered with recorded next day delivery. Great service

31 August 2021
Rated 5 out of 5 stars

Absolutely amazing team

Absolutely amazing team! I came in to change the battery on my phone and they discovered some internal damage that could’ve been costly. They liaised with Apple, reassured me and fixed my phone (which is basically brand new) within hours. Thank you so much! Especially Mickey!

31 August 2021
Rated 1 out of 5 stars

Paid for repair, I never got a repair

My Apple Watch battery had started to fail after a couple of years use. The watch would only last 2 to 3 hours after a full charge. My watch was sent to amsys for repair. My watch was returned to me 2 weeks later with a report nothing is wrong with it and no fault found l. There obviously is a fault with the battery because it should last much longer than 2 to 3 hours.

Took it into an apple shop today who said it did have a faulty battery.

Paid for a repair with amsys and it came back still faulty.

24 August 2021
Unprompted review
Rated 5 out of 5 stars

Was able to book for next day

Was able to book for next day, dropped my phone to the shop and the battery replaced within 2 hours. Courteous staff and excellent service, will be recommending to friends and family and would use them again without hesitation.

23 August 2021
Rated 5 out of 5 stars

Quick, reliable and efficient

Amsys was quick an efficient, they instantly knew what was going on with my phone and answered any questions I had. Katy was also phenomenal and so nice with me, she really is someone you want to deal with :)

Thank you!

Fabrizio

16 August 2021
Rated 5 out of 5 stars

Very helpful

Very helpful, got me the best option out of a bad situation. I smashed my screen, payed for a replacement, but I then had other issues with my phone. Rather than charging me for a new one they gave me a new one free of charge as I’d already payed for a screen replacement. I’d definitely recommend these guys as they’re more helpful than apple themselves, they’re also apple verified.

11 August 2021
Rated 5 out of 5 stars

Excellent Service

My iPhone 11 had a cracked screen which needed replacing. Amsys offered same day repair so I chose to visit them. I arrived earlier than my appointment time which wasn't a problem to them. The guys were very helpful and said it would take a few hours to repair. Less than an hour later I had notification that my phone was ready. The cost was slightly lower than Apple advertises too. My phone has worked perfectly since the repair with no issues whatsoever. Overall I was very impressed with the service offered.

9 August 2021
Rated 5 out of 5 stars

Lovely people

Previously gave a rubbish review as they gave me a phone that didn’t work and made me pay £500 for it. However while I was isolating they paid for currier service backwards and forwards and replaced phone all free of charge. Was really lovely and apologetic throughout thank you Alex and James!

23 July 2021
Amsys logo

Reply from Amsys

Thanks for the kind words. I'm just pleased we were able to spot where an issue had occurred and were able to get it resolved before you paid out unnecessarily.
If you hadn't given us the rubbish review we may never have known. Please we were able to turn it round. Thanks for updating the review!
Hope you are now out of isolation and in good health.
Kind regards
Alex
(and James!)

Rated 5 out of 5 stars

Fantastic service

Fantastic service. Really friendly, helpful and responsive staff. And a quick turn around too. Would highly recommend.

19 July 2021

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