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Amsys 

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Computer repair service
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See what reviewers are saying

Rated 1 out of 5 stars

My wifes Macbook was sent to Amsys via the John Lewis Repair Centre under the 2 year warranty. Issue was a faulty screen/display, with a suspected fault being the data/display flex... See more

Rated 5 out of 5 stars

If I could give them more stars I would, I had a major issue with my iMac, running slow, Amsys suggested a SSD upgrade. However when it was delivered back it was mis treated by the delivery company ca... See more

Rated 5 out of 5 stars

I went into Amysys Poland Street to get a new battery for my iPhone 8. The screen got broken in the process so they replaced it with Apple covering the cost. Took 24hrs to get sorted out which wasn’t... See more

Rated 5 out of 5 stars

During such a stressful situation as having your phone broken, Amsys have exceeded all expectations from start to finish. Sarah was such a star and not only helped me get booked in for the repair but... See more

Company details

  1. Computer repair service

Information provided by various external sources

Apple repair services are available on-site at our Apple Authorised Repairs Centre in Soho, Central London and Kenley in South London. We repair over 30,000 Apple devices a year so you’ll be hard pushed to find any independent company in the UK with more Apple repair experience than us. As well as running our repair centres, we also handle bulk repairs for insurance companies and the biggest and best known high street retailers.

Contact info

All reviews

(868)

0 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

Went to Amsys after another “fixer”…

Went to Amsys after another “fixer” couldn’t do anything. Popped to London on a Sunday morning and the John and the team were really helpful and positive my iPhone (stuck on recovery mode) could be fixed.
2 hours and £19 later - Voila! All fixed and my phone is better than ever.
Thanks John and team. Would highly recommend you guys no hesitation.

22 February 2021
Rated 5 out of 5 stars

Extremely friendly staff

Extremely friendly staff
Top notch Covid security measures

Booking system was a fail, I was on time for my booking and wasn’t invited inside for 35 minutes.
But I guess this is out of their control.

20 February 2021
Rated 5 out of 5 stars

Came in for an Airpod repair

Came in for an Airpod repair, excellent communications throughout the process, and got them back really quick.
Excellent experience will use their services again.

17 February 2021
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Reply from Amsys

Thanks for leaving a review! We are glad to hear that you are happy with your repair!

Rated 1 out of 5 stars

The rude blonde guy

The blonde guy needs some training about how to treat customers - the appointment felt rushed and he couldn't wait to get rid of me. I never leave reviews but his attitude left me shock

11 February 2021
Unprompted review
Rated 5 out of 5 stars

Great service

Great service. Estimation for repair, cost and return, of IPhone ( “multi-touch“ fault covered by warrant ) met. In fact the phone was returned earlier than expected after a call from me to ask as my daughter was missing it!

Had contact with several of the staff team ( as part if the repair process and my requests -see above) and all were knowledgable and professional ( and kind ) .

Would recommend them. Thanks.

7 February 2021
Rated 5 out of 5 stars

Good Experience

I had an issue at one of their stores (it happens), and immediately management reached out to rectify the situation and find out what they could do better which is really great to see that they genuinely care.

6 February 2021
Unprompted review
Rated 5 out of 5 stars

walked in

My Iphone11 pro screen was broken. And before going to replace the display,I wanted to do a backup on my phone. Something happened,the phone stopped working and the apple emblem stucked on the screen.
I went to ask if they can restore my phone.
Guys were amazingly helpful. However,I was a bit disappointed that I have been also charged for the phone restore. On the same day they also replaced the display on my phone. Even it was so late to get it repaired.
Really efficient and fast service!
Thank you!

6 February 2021

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