Great products, both carpeting and LVP, we had 1500 square feet of condo completely done by them. Workmanship is outstanding! Not a trim piece missed or a tack strip exposed. Finishing quarter-round w... See more
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See what reviewers are saying
Anderson did a large install of carpet and wood flooring...the installation was great and they went above and beyond, but there were a few follow up items that needed attention. They took care of eve... See more
Company replied
Salesperson was pleasant but lacking in product knowledge. She recommended Cortec flooring for our new 3-season room. Our order was placed and the flooring was delivered on time. Upon reading the c... See more
Company replied
We needed carpet for two bedrooms, & decided to see what Anderson Carpet had to offer. The staff in the store was extremely helpful without being pushy, & we were allowed to check out several sample... See more
Company replied
Company details
Information provided by various external sources
Since 1976, it has been our pleasure to serve the flooring needs of southern Delaware. We offer the largest selection in the area as well as excellent service and installation. We provide free measurements and same day or next day estimates, and many of our products carry the Beautiful Guarantee--if you aren't happy with your floor for any reason, we'll replace it at no cost.
Contact info
19871 Coastal Highway, 19971, Rehoboth Beach, United States
- 302-227-3244
- sales@andersoncarpetone.com
- www.andersoncarpetone.com
4.1
Great
122 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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Speedy work!
We had a flood at our rental house with renters in it. We needed a new floor right away. Anderson quickly accommodated us and installed a nice floor for us. This is the third floor we've chosen them to do for us. We highly recommend them.
15 August 2016
Unprompted review
Reply from Anderson Carpet One Floor & Home
We appreciate your wonderful feedback and loyalty, John! Thanks for sharing your experience with us!
Reply from Anderson Carpet One Floor & Home
Thank you for the wonderful feedback, Rita! We appreciate it!
Great staff and quality carpet
The sales people at Anderson Carpet were so helpful.
Purchasing a carpet is a big decision and they were patient and informative as I made my choice. The carpets I bought were excellent quality and the men who delivered them were wonderful.
I bought my first carpets from Anderson 13 years ago.
This summer I needed some additional carpets.
I have looked around at other stores, but have always bought from Anderson in the end and have always been happy with my purchases.
15 August 2016
Unprompted review
Reply from Anderson Carpet One Floor & Home
Hi Marilyn! We are always happy to go above and beyond so our customers have the best experience with us, and we are so happy to hear that you choose to work with us a second time around. We appreciate your business and look forward to working with you again in the future.
Anderson product knowledge
Salesperson was pleasant but lacking in product knowledge. She recommended Cortec flooring for our new 3-season room. Our order was placed and the flooring was delivered on time. Upon reading the care sheet, we learned that the flooring should not be exposed to temperatures below 32 degrees. Because our contractor was doing the installation, it was not returnable. How much fault should we share for having trusted the salesperson?
15 August 2016
Unprompted review
Reply from Anderson Carpet One Floor & Home
Hi Jean, thank you so much for taking the time to bring your concerns to our attention. We pride ourselves on offering friendly and helpful customer service at all times, so the experience you have described is certainly something that we would certainly like to look into further. Please give us a call at (706) 778-7890 so that we may further discuss your recent experience. Thank you again, we look forward to speaking with you soon.
Quality service
I have used them more than once. Always had great customer service whether it be the sales force or the installers.
15 August 2016
Unprompted review
Reply from Anderson Carpet One Floor & Home
Hi Dave, thank you so much for the excellent feedback. We appreciate it!
great shopping experience
Jen and Ashley were great in helping us pick out our carpet and sizing it to maximize the carpet we bought. she was wonderful and we won't go anywhere else for our carpet.
15 August 2016
Unprompted review
Reply from Anderson Carpet One Floor & Home
Hi Stephen, thank you for the wonderful feedback. We are so happy to hear that Jen and Ashley led you on a terrific experience with us. We hope you are enjoying your new carpet and look forward to working with you again soon!
Tremendous service
I told them what I wanted to look like and they came up with the perfect product. Then they did a superior installation. We are very pleased with them.
15 August 2016
Unprompted review
Reply from Anderson Carpet One Floor & Home
Hi Max, thanks for the excellent feedback. We're happy to hear your installation was wonderful and we hope you're enjoying your new floors!
happy customer
very happy with my purchases and excellent customer service provided - very satisfied customer
10 August 2016
Unprompted review
Reply from Anderson Carpet One Floor & Home
We are thrilled to hear this, Joyce! Thanks so much for shopping with us and we appreciate the great feedback!
Very happy with Anderson Carpet
Very friendly service, matched existing flooring perfectly, efficient installation, done in one day, priced right - all good!
8 August 2016
Unprompted review
Reply from Anderson Carpet One Floor & Home
We're so happy to hear you enjoyed your experience with us, John. Thanks for the kind words!
Great experience. Everyone was knowledgeable and helpful
Awesome experience
5 August 2016
Unprompted review
Reply from Anderson Carpet One Floor & Home
We're so happy to hear this Don! Thanks for sharing you're your experience with us.
Not Very Happy
If you purchase from Anderson and hire them to install, installation was ok. If you purchase from Anderson, hire their installer, independently, they will not take responsibility for a defect in the carpeting AND they don't tell you this at the time of purchase. So I'm stuck with dye stains on my carpeting, and all they do is refer me to the manufacturer. What is even more absurd is that I initially told them I would hire an installer, he informed me that he couldn't do the job, so I called Anderson and asked them to install, but they consider this "hiring my own installer."
I would purchase elsewhere.
4 August 2016
Unprompted review
Reply from Anderson Carpet One Floor & Home
Thank you so much for sharing your feedback with us. We fully guarantee all of our installations and handling claims, if need be, is one of the many reasons why hiring a full-service firm is in the customer's best interest. When a customer purchases special order material from our store, Carpet One policy is that material is paid in full and non-refundable and the customer and his/her designated outside installer assumes responsibility for inspecting upon receipt his/her goods. Manufacturers will not honor claims against defects if the material was installed (industry-wide policy). Refer to Joy Carpet policy: http://www.joycarpets.com/images/uploads/specs_warranty/Installation_Instructions_-_Patterned_Broadloom.pdf. If you had hired us full service, we would be the responsible party for missing the defect prior to installation and would have replaced the material and eaten the cost. However, as you stated, you hired an outside contractor who did not represent our company during your installation. Please refer to the attached Carpet One policies: http://www.carpetone.com/policy. We are very sorry for your experience and would love the opportunity to earn your full service business in the future.
Flooring & Installation
We had hardwood flooring installed in living room. We are very pleased with quality of flooring and excellent installation.
We also had linoleum installed in bathroom. The flooring is very difficult to clean. The installation was extremely poor. Many bumps, demarcations and uneveness due to grout type leveler that was placed underneath to supposedly make the floor smooth.
3 August 2016
Unprompted review
Reply from Anderson Carpet One Floor & Home
Thank you for taking the time to give us your feedback. Our goal is to provide the customers with a great experience from start to finish and while we are thrilled you loved your hardwood installation, we are sorry to hear the vinyl did not turn out to your expectations. Please call our store and we would be happy to communicate with you on the matter. We hope we can resolve these issues and that you will consider working with us again in the future.
Very Satisfied
We needed carpet for two bedrooms, & decided to see what Anderson Carpet had to offer. The staff in the store was extremely helpful without being pushy, & we were allowed to check out several samples to see how they looked.
Once we decided what we wanted the staff again was very helpful & accommodating, all the way through the installation process, & made doing business with them very pleasurable.
We would recommend them highly.
3 August 2016
Unprompted review
Reply from Anderson Carpet One Floor & Home
Hi Allen! Thank you for taking the time to give us your feedback. We pride ourselves on offering superior customer service and top-of-line products. We're so happy to hear you had a great experience with us and can't wait to work with you again in the future!
5 Star Carpet business
I am very satisfied with Anderson Carpet One installation of my carpet and the workmanship they used on my carpet.
3 August 2016
Unprompted review
Reply from Anderson Carpet One Floor & Home
Thanks you, Buddy! We are so happy to hear you enjoyed your experience with us!
Poorly laid carpet
The sales staff was great-product good-the rugs were improperly laid redone x2 still look bad
3 August 2016
Unprompted review
Reply from Anderson Carpet One Floor & Home
Hi Kathy, while we're happy to hear you enjoyed working with our sales team, we definitely want you to be happy with the installation as well. We'd be happy to discuss your concerns further and see if there's anything we can do to help. Please give us a call at 302-227-3244 if you wish to discuss this further.
Great service
I could not have asked f o r better service. They even re-stretched carpet in another area of our house. Our new bedroom carpet is two years old and shows no sign of wear.
3 August 2016
Unprompted review
Reply from Anderson Carpet One Floor & Home
Hi Deborah! Our team is always happy to go above and beyond to ensure our customers' satisfaction. We are glad to hear you had an awesome experience with us. We look forward to working with you again in the future!
Very helpful and extremely pleased with my purchase
Was able to take home samples for several days which was quite helpful in really thinking through my choices. I'm so pleased with what I ended up with!
3 August 2016
Unprompted review
Reply from Anderson Carpet One Floor & Home
Hi Debbie, we're so happy to hear you are loving your new floor and that you enjoyed your experience with us! Thanks for the great feedback!
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