Angelmobility Reviews 

351
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 157 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent quality and robust construction of the products, finding them lightweight, comfortable, and enhancing mobility. Many people highlight the prompt delivery and efficient service, describing the overall purchasing process as smooth and satisfactory. However, some customers experienced delivery issues, including delays, courier problems, or a lack of tracking. A few also reported product concerns like items arriving damaged, specific design flaws, or difficulties with product fit. Some reviewers were also dissatisfied with customer service, citing unanswered calls or emails and a lack of helpful solutions.

What people talk about most

Product

Users describe positive interactions with product, consistently praising its quality, value, and ease of use.... See more

Delivery service

Customers consistently report positive experiences with delivery service, frequently highlighting fast,... See more

Quality

Customers consistently note positive experiences with quality, highlighting products as well-built, tough,... See more

Service

Consumers find service to be positive, with many reviewers praising the efficient, helpful, and professional... See more

Order

Reviewers mention positive feedback about their ordering experience, highlighting the ease of placing orders... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Needed a travel wheelchair for my mother who has Parkinson’s. Found one online had a few questions so telephoned and spoke to a very nice gentleman who was very helpful and knowledgeable. Placed the o... See more

Company replied

Rated 5 out of 5 stars

Very pleased with the produt i feel much more confident with this rollator i fell many times with my other rollator as the old one when hits uneven ground jilts and i end up falling over.with the new... See more

Rated 5 out of 5 stars

I needed a wheelchair for my special needs Daughter who had just fractured her ankle. Very impressed with the service and communication, wheelchair was in stock as advertised and dispatched for deli... See more

Company replied

Rated 5 out of 5 stars

Wheelchair delivered promptly. Unfortunately, the wheelchair never got to be used as my mum passed away before she got the chance. Return was easy to arrange. Refund was a little delayed due to som... See more


Company details

  1. #42 of 73 best companies in Mobility equipment supplier

Written by the company

Angel Mobility was established in 2006 with the sole aim of providing our customers with affordable high quality mobility and daily living aids. Our goal is next working day delivery if ordered before 1pm. All our new products come with 12 months warranty, during which time we shall repair or replace your goods free of charge. We stock lightweight wheelchairs, walking aids, incontinence products, disposable gloves, mobility scooters, power wheelchairs, rise and recline armchairs etc.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

351 reviews

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Replied to 50% of negative reviews

Typically replies within 24 hours

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4.7

All reviews

(351)

154 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Well worth the money

I purchased this scooter for the reason of it's lightweight construction,I was not disappointed when it came I charged the batteries up and away I go a lot lighter than my previous scooter and definitely a great price, I saw one nearly identical to this angle one that was twice the price,I would definitely recommend this company to anyone wanting one of these ordered Sunday arrived on Tuesday a great experience thank you very much.

3 August 2025
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Reply from Angelmobility

Pleasure

Rated 5 out of 5 stars

Recliner Riser Chairs Norfolk

Fantastic business, super helpful on the phone, excellent delivery and great customer service supporting my elderly parents. Highly recommend. Thank you.

4 August 2025
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Reply from Angelmobility

Pleasure, thank you very much!

Rated 5 out of 5 stars

Good customer service and Telephone…

Good customer service and Telephone etiquette. I was happy with your staff who answered the phone, helped me in getting all the details abt the wheelchair including the box sizes as I was taking the wheelchair abroad.

31 July 2025
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Reply from Angelmobility

Thank you.

Rated 5 out of 5 stars

I needed a wheelchair for my special…

I needed a wheelchair for my special needs Daughter who had just fractured her ankle. Very impressed with the service and communication, wheelchair was in stock as advertised and dispatched for delivery next day .

Wheelchair itself assembled in 2 minutes, is very lightweight and seems to be very good quality. Folds nicely and has a handy storage pouch on the back. Pushes easily and brakes on the handlebars very useful.

27 July 2025
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Reply from Angelmobility

Thank you

Rated 5 out of 5 stars

Excellent value for money

I ordered the chair on Sunday and it arrived on Wednesday. It has allowed my husband to be more independent. I can easily lift it in and out of the car which was important.
My husband finds the control's easy to use. I have already recommended to my friend and would certainly recommend to others.

27 July 2025
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Reply from Angelmobility

Thank you

Rated 5 out of 5 stars

Worth considering

Quick communication, fast delivery. Excellent service. The chair I bought is perfect for my needs. The back rest is comfortable and although the seat isn’t thick it is comfortable enough for me to sit on for a whole day. It’s light enough to be lifted in and out of the car boot.. I would recommend this firm and the chair.

2 July 2025
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Reply from Angelmobility

Thank you

Rated 5 out of 5 stars

Ordered the wheelchair for my husband…

Ordered the wheelchair for my husband and it arrived very quickly.
I found it a little odd though that the seat belt was not attached to the chair and was loose in the box it arrived in. It is used by just putting it around the back of the chair and through a gap and then round the person sitting. I thought that was a bit odd as it falls away when you unfasten it. Apart from this it is light and easily managed.

13 July 2025
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Reply from Angelmobility

Thank you very much

Rated 5 out of 5 stars

Service was brilliant

Service was brilliant after contacting Angelmobility with some questions and getting two nice people on reception. We ordered and received next day. Alas it wasn't for me we contacted again for return no problem.

Thank you

14 July 2025
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Reply from Angelmobility

Thank you

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