Anytime Doctor Reviews 

1,538
TrustScore 4.5 out of 5

4.5

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 126 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent service and user-friendly experience, finding the website easy to navigate and the consultation process simple. Many appreciate the fast and efficient delivery, often receiving orders quickly, sometimes even the next day. The convenience and peace of mind from medical services and travel packs are also highly valued, saving time compared to traditional GP visits. However, some customers also noted issues with their orders, such as missing items or receiving incorrect products. A few experienced delivery problems, including orders not arriving or significant delays. Additionally, some reported difficulties with refunds for unsupplied items or order cancellations.

What people talk about most

Service

Customers had positive experiences with the service, consistently praising its efficiency, professionalism,... See more

Delivery service

People report positive experiences with delivery service, often highlighting fast and speedy delivery, with... See more

Order

Clients share ambiguous opinions on order, with many reviewers finding the ordering process easy and... See more

Product

Consumers find product experiences to be ambiguous, with some reviewers praising the speedy delivery of... See more

User experience

Reviewers consistently express satisfaction with the user experience, highlighting its ease of use and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I appreciate the sites ease of use with step by step guides and questions to answer, while all kept confidential. Easy payment and blindingly quick service I was fortunate to get my order the nex... See more

Company replied

Rated 5 out of 5 stars

Very simple and easy system to use. Supplied with a travel pack that includes all the emergency things you would need as well as additional antibiotics just in case illness strikes while travelling. T... See more

Company replied

Rated 5 out of 5 stars

If you are in doubt about medical services when travelling abroad to a foreign country, I would highly recommend the Travel Pack from Anytime Doctor for peace of mind. In addition, having this Tr... See more

Company replied

Rated 5 out of 5 stars

Easy service to use , great packs if you are travelling abroad, can also add antibiotics etc if you need them in an emergency on holiday . Arrived next day . Thank you

Company replied


Company details

  1. #78 of 114 best companies in Online Pharmacy
  2. #10 of 12 best companies in General Practitioner
  3. #26 of 29 best companies in Home Care Service
  4. #24 of 36 best companies in Online Prescription Medication Vendor
  5. #79 of 108 best companies in Pharmacy

Written by the company

Anytime Doctor was founded in 2008 to provide patients with easy online access to licensed doctors and pharmacies for a range of medical conditions. We allow you to obtain a medical consultation and private prescription online. Doctors who have been offered practicing privileges at Anytime Doctor review patient medical consultations to determine if a treatment is suitable. If treatment is suitable, our service allows a doctor to electronically forward your prescriptions to our partner pharmacy. You can be assured that your medication will be delivered to you in a safe, secure and discrete manner.

Written by the company


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

2k reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 93% of negative reviews

Typically takes over 1 month to reply

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.5

All reviews

(1,538)

120 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great experience

Great experience, very quickly delivered, true saver when you need a last minute travel medical kit. Truly appreciate the help.

17 December 2025
Anytime Doctor logo

Reply from Anytime Doctor

Thank you! We're delighted the service was quick and helpful when you needed it — glad the travel kit proved useful.

Rated 5 out of 5 stars

This was easy to use

This was easy to use, with quick delivery. Received antibiotics before I could have even got a doctor appointment.

15 December 2025
Anytime Doctor logo

Reply from Anytime Doctor

Thank you, Patricia! We're glad you found the service easy to use and that everything arrived quickly when you needed it.

Rated 5 out of 5 stars

The second time I have used this method…

The second time I have used this method to get all the necessary medical backup for travelling. Gives you peace of mind when abroad. Excellent service.

13 December 2025
Anytime Doctor logo

Reply from Anytime Doctor

Thank you, Alexandra! We're delighted you’ve used the service again and that it continues to give you peace of mind when travelling.

Rated 5 out of 5 stars

Easy to order

Easy to order, quick delivery.

2 December 2025
Anytime Doctor logo

Reply from Anytime Doctor

Thank you! We're glad you found it easy to order and that delivery was quick.

Rated 5 out of 5 stars

Excellent service provided

Very simple and easy system to use. Supplied with a travel pack that includes all the emergency things you would need as well as additional antibiotics just in case illness strikes while travelling. The items arrived quickly and was kept informed. I would definitely use them again and they cover lots of ailments. Save the wait on trying to see a GP

6 December 2025
Anytime Doctor logo

Reply from Anytime Doctor

Thank you, Gail! We're delighted you found the process simple and the travel pack helpful — great to hear everything arrived quickly and kept you informed.

Rated 5 out of 5 stars

Amazing service

Amazing service, highly recommended

26 November 2025
Anytime Doctor logo

Reply from Anytime Doctor

Thank you, Dilbeste! We're delighted you found the service amazing — we really appreciate your recommendation.

Rated 5 out of 5 stars

Travel kits

I ordered another travel kit to replace the one purchased a few years ago. A good service, with a simple consultation process, and quick delivery.

23 November 2025
Anytime Doctor logo

Reply from Anytime Doctor

Thank you, John! We're pleased you returned to replace your travel kit and found the process simple with quick delivery.

Rated 5 out of 5 stars

Excellent service

Excellent service, fast delivery

11 November 2025
Anytime Doctor logo

Reply from Anytime Doctor

Thank you! We're pleased you found the service excellent and delivery fast.

Rated 5 out of 5 stars

Its as it is advertised

Its as it is advertised, took a few days to arrive

17 November 2025
Anytime Doctor logo

Reply from Anytime Doctor

Thank you, Gary! We're glad everything arrived as expected and within a few days.

Rated 5 out of 5 stars

Excellent service from Anytime Doctor

Fast delivery, clear explanation and instructions. I really appreciate that I can order a compact travel pack with all the first-aid travel essentials, plus some antibiotics, in case of an emergency. It really gives me peace of mind about my travels.

17 November 2025
Anytime Doctor logo

Reply from Anytime Doctor

Thank you, Ira! We're delighted you found the service clear and the travel pack reassuring — great to hear it gives you peace of mind when travelling.

Rated 5 out of 5 stars

Excellent service

Easy website to navigate, really pleased to be able to get emergency meds for traveling without the hassle of trying to get a GP appointment. Excellent communication, highly recommend

14 November 2025
Anytime Doctor logo

Reply from Anytime Doctor

Thank you, Susan! We're delighted you found the website easy to use and the service convenient — we really appreciate your recommendation.

Rated 1 out of 5 stars

Never deal with these people. U were warned.

Charged after I cancelled and sent on another occasion 1 box of pills for 101.35 with 3 pounds of pads and a pin not worth the money and I will have the bank look into the charging 15 mins after cancellation and 3 days later im charged without a notification that items were sent actually was sent a cancellation in 5 mins but charged anyway **** you you've done me out of money and now ignore all contact PATHETIC.

5 November 2025
Anytime Doctor logo

Reply from Anytime Doctor

Thank you for your feedback, Richard. We're sorry to hear your concerns. Your order from November 2025 was prescribed and dispatched as per the consultation, with a partial refund issued at the time for an out-of-stock item. We also responded to your messages via your patient record. We apologise if our communication did not meet expectations on this occasion.

Rated 5 out of 5 stars

Quick and reliable service

The process was easy and transparent - just a few relevant medical questions and an ID check online. A particularly useful option for travellers to remote locations, or for cruise travellers who may need antibiotics (after suitable medical advice) without an enormous bills for medical services on board a ship.

3 November 2025
Anytime Doctor logo

Reply from Anytime Doctor

Thank you, Andrew! We're delighted you found the process clear and straightforward — great to hear it’s been useful for your travel plans.

Rated 5 out of 5 stars

Travel with assurance

Process was thorough, efficient and received items next day. Communication was ongoing and have already recommended to family who also travel regularly.

29 October 2025
Anytime Doctor logo

Reply from Anytime Doctor

Thank you for your review! We're pleased the process was efficient and everything arrived promptly — we really appreciate your recommendation to family.

Rated 5 out of 5 stars

Quick and professional advice with…

Quick and professional advice with service. Needed the travel kit in order to travel to remote location, was sold the required items after they done good checks. I felt reassured.

6 November 2024
Anytime Doctor logo

Reply from Anytime Doctor

Thank you for your review! We're glad you felt reassured by the checks and found the service quick and professional — perfect for peace of mind when travelling remotely.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look