System works fine now but arrived with power cords not connected to the video card. This was not explained in the setup videos or anywhere else resulting in first frustration that it didn't work t... See more
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Apex Gaming PCs is a high-end custom gaming PC manufacturer located in Houston, Texas. Apex Gaming PCs focuses on providing the highest level of customer service, so you can experience the best of PC gaming every day.
Contact info
Air Center Blvd, 77032, Houston, United States
- 215-565-1069
- Support@ApexGamingPCs.com
- www.apexgamingpcs.com
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Replied to 100% of negative reviews
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Great PC and greater customer service
Bought my first pc from here after having my first for almost a decade and though I was nervous buying a whole new pc my expectations and experience buying and utilizing the pc have been blown out the water. Nick had helped me setup my build so I could get to gaming asap. Definitely happy with my purchase and hope to support in the future.
I finally received my order today…
I finally received my order today 10-21-25. It was for two memory sticks. I am happy to say I am more than satisfied with the product. However, it was ordered around Sept. 3rd, 2025. It took the better part of 2 months to get 2 measly memory sticks from Apex. While I understand there were supply chain issues, I feel the ball really got dropped. I'm not swearing off Apex gaming in the future, but I will check out other options before ordering. In the end I got what I ordered and Apex tried to make it right by upgrading the memory sticks for me so there's that. It was just frustrating but it's all good now.

Reply from Apex Gaming PCs
Had issues with PC coming in as soon as…
Had issues with PC coming in as soon as I started it up, but contacted and Timothy helped me out tremendously. He went out of his way to help.
I thought I received an email hack for a bill
I was emailed the following :
Bill for Carbon Solutions LLC
Total: $113.28, due Oct 23
Total amount due
$113.28
Due date
Thu, Oct 23.
I did not know what "Carbon Soutions" was and thought it was a hack. But now I figured out it was from Affirm. But before that I contacted Affirm and put a stop to the "bill". I called Affirm back to retract the mistake. They said it would take like 9 days to "update" my request.
Brady helped me out.
It is a great budget pc
Work really nice just if you get it you will need a better house to play newer vr games
I contacted your company to get the status of an order I place
I contacted your company to get the status of an order I placed with your company. The response I received was an email to rate my experience. I have not received a response back on the status of my purchase or the item but you want me to rate my experience. I can not give positive feedback when there has been no response from you on the status of the product I purchased your company.

Reply from Apex Gaming PCs
Best customer service experience ive ever had.
I ordered an SSD and while it certainly has taken a longer amount of time than anticipated for my order to be processed and still pending delivery, Apex customer service has been beyond helpful and informative. Considering how they've handled the situation i could see myself ordering from them again.
Best PC Experience Out There
This is my second PC with Apex Gaming, and they never fail to impress me with my purchase. Their team was quick to inform me of the order and held a personal call to ensure my desires with the computer were met, even providing recommendations for improvements or alterations to the PC to ensure optimal experience.
Brady, systems engineer, specifically provided detailed reasons for the recommendations that were still within my budget. I will highly recommend them to anyone looking for a new computer!
Quick kept me in the loop on everything…
Quick kept me in the loop on everything delays etc
The pc works great
The pc does all I want it to do it plays and mods games and has been working as I get into coding I've clocked probably a dozen hours of tf2 already haha
The rig arriving 100% ready to play was…
The rig arriving 100% ready to play was super helpful, and completely made up for the long back order time due to difficulty to receive parts
Amazing pc and very well worth the price
Undesired delivery time.
My biggest critique is with the delivery. Considering how much the device is worth, I was unable to change the delivery time. It was delivered mid morning while I was at work. Thankfully, I had a trustworthy neighbor receive the parcel. Also, it took almost a month from order to reception. Feels a bit long.
Excellent customer service and craft.
The pc came at a reasonable time and was up to standard the little assembly I had to do was intuitive and had a guide just in case it wasn't.
The team stayed in contact with me on a bi weekly basis updating me about the build process when the pc was being made.
Good experience
They are good at replying. I am using the rent to own option they just started. It seemed like it was a new process for them. They kept me updated about all of it and when they had to change things. My only complaint was I had to keep refilling things out. I understand why tho.
The process went smoothly and Brady was…
The process went smoothly and Brady was a big help in that! He helped with all the changes I wanted to make and gave me great recommendations. Thanks Brady!
Incredible service
The expert knowledge and professional manner has been extremely helpful as I know next to nothing about computers
The constant feedback has also been excellent
The team has been extremely friendly everyone deserves a raise
Brady has made this go so much more smoothly than if I tried this myself
I’m relatively new to PC’s
I’m relatively new to PC’s and PC gaming. I’m more of a gun guy. I don’t know much about computers, their parts or how they work. Regardless, I wanted a nice PC that had good reviews through a well known company that is reputable. You guys at Apex have accomplished all that for me. Brady, absolute stud. He’s taken a lot of time to recommend parts to me, explain what they do and how they’d affect my gaming experience and what to consider when looking into parts. He’s been pretty patient with me and has communicated timely and thoroughly about the process and the progress so far. You guys need to give Brady a raise or something, he’s the reason why I’ll come to you guys when I want to upgrade my PC. I’m stoked for my PC and when I get it, you guys will have my loyalty as your customer and consumer. Thank you guys and thank you Brady, for being genuine, and taking the time to teach me.
Very easy and helpful
The site was very simple to use, the checkout process was easy, and the customer support was very informative and helpful!
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