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Apparelbus Reviews 455

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TrustScore 4 out of 5

4.2

Clothing wholesaler
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Review summary

Based on reviews, created with AI

Reviewers had a great experience with this company. Customers consistently praise the high quality of the products and the efficiency of the delivery service, noting that items often arrive promptly and in excellent condition. Many people appreciate the ease of ordering and the wide variety of products available, making it a reliable choice for their needs. However, some people were dissatisfied with their orders, citing issues such as missing items, incorrect products being sent, or unexpected charges. There were also instances where customers experienced difficulties with customer service, including slow responses or a lack of resolution for their concerns, particularly regarding order discrepancies or shipping problems.

What people talk about most

Product

Consumers generally express satisfaction with the product selection and quality. Many reviewers highlight the... See more

Order

Customers consistently note ambiguous experiences with order. Many reviewers praise the easy online ordering... See more

Delivery service

Clients share positive opinions on delivery service. Many customers praise the fast shipping times, with some... See more

Quality

People report positive experiences with quality. Many customers praise the high quality of products, noting... See more

Customer service

Users describe ambiguous interactions with customer service. Many customers report positive experiences,... See more

Based on these reviews

Rated 5 out of 5 stars

Got burned by directwholesaleapparel.com where they accepted my order then said either buy another $30 worth of stuff or pay $30 more for shipping. Yeah, no. These guys were great in comparison! Ex... See more

Rated 5 out of 5 stars

My women’s camp shirt was in stock in my size in 2 of the 3 colors I wanted at a great price. Shipping costs were reasonable. My shirts were made very well of quality materials. They were minimally fo... See more

Rated 5 out of 5 stars

My order was filled and sent within a day or two. I had a small issue with being charged tax and had to return one item BUT Jason and others in customer service were able to get my small issues taken... See more

Rated 5 out of 5 stars

Jason at Apparelbus demonstrates amazing customer service. He was polite and beyond helpful. There was a small error in my order and he not only resolved the issue right away, but he was patient while... See more

Company details

  1. Clothing wholesaler
  2. Activewear shop
  3. Business-to-Business service
  4. Clothing wholesale market place
  5. T-shirt Company
  6. Western Clothing Shop

Written by the company

Moreover 250,000 Stock Keeping Units (SKUs) and 120+ brands. We also offer wholesale services that can be sold to little as well as large institutes like schools, universities and business firms etc. We help you to begin, through capacity of offering customized banners, as well as help you by giving technical services to put our banners on your website with no charge.

Contact info

4.2

Great

TrustScore 4 out of 5

455 reviews

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Replied to 15% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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Rated 1 out of 5 stars

Terrible service

I do not have my TShirts yet and I have not been able to talk to anyone. There is only an answering machine. I have left messages by phone and by email and no one had tried to contact me.

2 October 2025
Rated 5 out of 5 stars

Prompt customer service...

I've been ordering from ApparelBus for about a month and have been ordering bulk hoodies (20-30 units at a time). There have been a couple cases of missing hoodies but I've gotten great customer service so far. Missing and replacement hoodies are sent out quickly! I'll continue purchasing from ApparelBus given this level of service.

22 September 2025
Unprompted review
Rated 5 out of 5 stars

Quality apparel at a decent price

Quality apparel at a decent price. Their website is well organized and provides plenty of information regarding sizes, availability and prices. I will most likely order from them again.

25 August 2025
Unprompted review
Rated 2 out of 5 stars

Poor customer service

Ordering went mostly fine, but I was missing an item from my order and it took two emails and a phone call to get anyone to respond. I requested the missing item shipped to me but was instead given a refund without any follow up or discussion. Now to order the hoodie again would be an additional $20 on top of the purchase price for their “small order fee” and shipping. I guess at least I was refunded, but they need to step up their customer service game. Definitely wouldn’t trust a company who acts like this on small orders for anything larger.

26 August 2025
Unprompted review

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