Apple Reviews 

Lucky if you get your phone delivered when they use the likes of DPD. Ordered 29/6/26 and still waiting for it to be delivered…..So disgusting

This is only innovative company of our time(Western). Your products have streamlined everything before Ai came to be, you are intelligently designed and cater to your consumers. Everything you do is curated and designed to perfection, I will happily pay for an American company that actually cares what their consumers are receiving!

Recently purchased a Macbook Neo, and very happy with this little laptop. It is just nice to see Apple make a more affordable product for a change, and this laptop provides great value. Service in the Toronto store was good, it was quite busy so it did take some time before a staff member could answer questions, but when he did he was very helpful

I bought my Mac mini M4 in January 2025, and unfortunately it has been one of the most frustrating technology purchases I have made. My 1993 MacBook 100 still works.
The machine suffers from an intermittent fault in which it regularly fails to wake from sleep, leaving me with no option but to force a restart. It also unexpectedly restarts on its own from time to time. Because the problem is intermittent, Apple has been unable to reproduce it, despite me providing multiple videos showing exactly what happens.
The Mac Mini M4 has been back to the Apple Store in Covent Garden several times. My case has been escalated through AppleCare to Level 2 Support and then to Apple's technical engineering team, yet months later there is still no diagnosis or solution. The latest plan is for Apple to keep the machine in the hope that the fault happens while they have it.
I've also experienced issues with setting up and using Touch ID via the power button, which only adds to the overall disappointment.
I want to be clear that the Apple Store staff and AppleCare advisors have always been polite, professional, and genuinely tried to help. My frustration is not with the people but with the product and Apple's inability to resolve what appears to be a genuine fault.
When the Mac mini works, it is fast, quiet and impressive. Unfortunately, reliability is more important than performance. A computer that cannot be trusted to wake from sleep or remain stable is not fit for purpose, regardless of how powerful it is.
My advice is simple: only buy this machine if you have the time, patience, and easy access to an Apple Store, because if you are unlucky enough to receive one with an intermittent fault, you may find yourself spending months troubleshooting instead of enjoying your new computer.
Based on my experience, I cannot recommend the Mac mini M4.

I purchased a new iPad via the Apple website and paid for Apple care.
Device stopped 6 weeks later.
Apple agreed to send a new one but they keep sending a link that doesn’t work to proceed with this.
Their excuses for this not progressing are:
1. The link doesn’t work on a Sunday
2. There is a maintenance issue with Apple

They are doing everything they can to not replace the device .

CONFIRM YOU ARE OVER 18…IF YOU CAN!
Ridiculous the amount of times I’ve tried to do this.. managed several months back.. now asking again! Wants pics of bank cards etc did another update but hasn’t solved just goes through but then still there in settings waiting for you to do again with red marker.. can’t be arsed with it all again so will change brand to list get rid of reminders for something it won’t let me do!

Bought new iPhone 17e direct from Apple
3 months of crap data services. I’ve come from android with no issues with existing provider. Called in Apple Store, not interested…AVOID

Apple products get worse and worse every year so I finally made the jump back to pc and Google products. My Samsung phone is so much more affordable and equal in most things if not better. iCloud service is extremely OVERPRICED. I get Microsoft Office 365 with 1tb cloud services FREE which is about the same as paying for ONLY cloud services with APPLE! What a RIap aoFF Cannot afford NEW Apple products and they SUCK rotten jackfruit anyway! If you are considering APPLE save your HARD earned money and AVOID them like the plague! I have been getting stopped off for far too long to even tell you and I wanted to leave but they made it seem like it would hurt me because all my pics and videoed CD from 15 years are on Apple iCloud but I got them on MSN now for mulch less and I got MSN 365 and Xbox free for a year! Apple NEVaeR offers anything like that so go kick a rock to to the curb Apple and get KNOTTED!

I have been using Apple Imac computers and iPhones. I got hooked when I bought my 1st mini Mac .I love the fact there is no defrag or antivirus to buy. The negative is the updates are forced on you and they slow the device down draining the batery so you replace your iPhone.The problem is they are too expensive to replace. I have a perfectly working xs model and truefully it is still blazing fast.But now apps are not working properly because the IOS is out of date.They are forcing me to replace it. I had a job when I bought it now I am on a fixed income and why should I have to settle for something of lower grade because the price has almost doubled. Also I really got ripped off when I decided to sell my perfect condition 2017 iMac 27”. I wiped the hard drive like I should.When I went to load the IOS back in Apple had shut down the server permanently so now I couldn’t,t sell it or use it.This has 32 gb or ram I bought now rendered useless. BOTTOM LINE WE LIVE IN AWORLD OF EXSTREME GREED

Awful customer service and lack of regard for consumer law. Order a Mac, due to a minor postcode error, order refunded on the delivery day. Told to have it resent, it would cost another £100 due to global economics and new price increases! Shocked at the attitude, very underhand. As an Apple household for many years. We have decided to move on. Dishonest and untrustworthy tactics. Considering trading standards action.

I was and partially still am, an Apple fan but my recent experience with the apple home pod mini has brought me to the point were it will be anything but Apple from now on.
All my 5 home pod minis are in configuration limbo, i.e only partially functional. Two whole days spend on working through all proposed solutions and no change. And for this I paid money?

Anyone thinking of using apple mail, don't! I have 3 mail accounts, all basically apple email accounts from 30 years ago, starting with .mac, .me and now .icloud. The .me account is riddled with spam and crap and I want to get rid of it and just keep icloud.com. However apple who can spend millions on advertising will spend nothing to solve this problem. All I want is for them to unlink my .mac and .me email accounts but they say it is impossible, what I must do is select a new email but if you keep the same mobile number then that will not work. So all in all, apple does sweet FA and you must change everything including a phone number which has nothing to do with them except they link it to your account. If revenue depended on it, they would change it, but as it doesn't apple does not give a toss about you as long as you keep buying, once you have you are of no use to them. APPLE is successful financially because they don't support their product and services.

Do not use apple business. They themselves do not now how it works. They walk you through moving everything over to them then ask you to get an email to verify your email that is unavailable because they have moved your email over to their server and then tell you that they have no way to access it.

It has been 18 days and they still have no answer as to how to access my email . Everyday, well we will have to start recovery and then the recovery wants to contact you through an email that you cannot get to because you need the passcode in the email to get to the amail to check it.

Apple Business was released too soon.

They argued with me about even having cloud email, told me it was impossible, then an hour later figured out that they were offering cloud email. Literally had to show senior advisor how to access it to prove to him it existed.

Google is much better for business management.

Very bad support for developers. Cant get in touch with them. No phone support. I called them many times nd waited 45 min in queue. No response

The iMac I received from Apple arrived with a manufacturing defect. I haven't been able to use the device As a software developer, just imagine being unable to use a computer costing over $6,000 for a whole year!!
Yes, we ended up in court. But I don't know when it will be resolved.

My watch band broke. Normal use-just took it off and it snapped. I’ve been trying for 5 days to buy a replacement using my Apple account. I get errors. I’ve spent over 4 hours with at least 8 “assistants” (after all the AI crap). It’s been escalated 4 times. Finally, someone told me it should be under warranty at less than 6mths old. They transferred me to support. I told her it broke. She continued to take 15 minutes looking for the replacement, only to tell me it would cost MORE than the original band that was online that I couldn’t buy with my account anyway do to a KNOWN system problem. Why didn’t she tell me it wasn’t under warranty? The purchase still didn’t work. This is literally a company that makes money by SELLING things, and yet I can’t even buy a watch band? I hate this company. My old pixel phone is better anyway, so looks like I’ll find another watch brand if Apple doesn’t want my business.

phones are dope

I’ve been an Apple user for more than a decade, and unfortunately I trusted AppleCare enough to buy it for all of my devices. My experience has been deeply disappointing.

A few months ago, my Apple Watch Series 7 was replaced through Apple’s Express Replacement service. The replacement arrived (November 2025) with a faulty Digital Crown, and over the following months it became increasingly unresponsive. Because I rely on the watch every day for notifications and other functions, I had no choice but to request another replacement in June 2026.

The second replacement, another Series 7, appears to be refurbished and has a faulty Digital Crown as well. It rotates but barely scrolls, and it feels unusually stiff.

After paying for AppleCare for years, I expected reliable replacement devices. Instead, my experience has been one defective replacement after another. Paying for extended coverage has left me with frustration rather than peace of mind.

My verdict, based on my experience: don’t assume AppleCare is worth the money. When I finally needed it, it failed to deliver.

I am extremely disappointed that Apple chooses to use DHL as a delivery partner for such high-value purchases. While the product itself is excellent, the delivery experience fell far below the standard I expect from Apple.

The delivery process was poorly managed, communication was inadequate, and when issues arose it was almost impossible to obtain meaningful support. Attempts to contact DHL through their online channels, telephone system, and chat service were frustrating and ultimately unsuccessful, leaving me feeling ignored and unsupported.

Apple has built its reputation on providing a premium customer experience from purchase through to delivery, but partnering with a courier that offers such poor service undermines that reputation. Customers spending significant amounts on new devices should have confidence that their orders will be handled professionally and that any problems can be resolved quickly and effectively.

I would strongly encourage Apple to reconsider its relationship with DHL or provide alternative delivery options. The courier experience reflects on the Apple brand, and in this case it significantly detracted from what should have been an exciting purchase experience.

Apple disabled iMessage and FaceTime on my number claiming spam. I am not a spammer. I've had this number over 20 years. It's tied to my work, my family, and my life.

My kids can't respond to my messages or FaceTime me. That is a safety issue. My father is in a nursing home and I can't FaceTime him either. I lost client business because iMessage stops working with zero warning and zero explanation.

I've spent over $50,000 on Apple products over 19 years. iPhones, iPads, Macs, MacBooks, Mac Minis, Apple Watches. I bought into this ecosystem because everything is supposed to work together. Apple ripped out two of the most critical features with no warning, no explanation, and no real path to fix it.

I have spoken with 7 Apple advisors. I have submitted the dispute form 4 times. Every single time I am told there is nothing they can do. That is unacceptable.

This is not a glitch. This is not an inconvenience. Apple is taking back features that customers already paid for and leaving them with no recourse. That is theft.

I am not alone. This has happened to countless other customers. Apple's automated system is punishing real people with no accountability and no fair appeal process.

BBB complaint filed. FTC complaint filed. Illinois Attorney General complaint filed. I will keep posting on every site I can find until Apple makes this right.

@Apple @AppleSupport #Apple #iMessage #FaceTime #ConsumerRights