The employee who served at the store was very helpful, and polite. The item came with an info book on how to set it up, this was invaluable as an older person I found it easier to set up my box. I am... See more
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Review summary
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Firstly I bought the item not entirely convinced it was the right item for me. Later finding out it was not functioning the way it was intended .. so i decided after getting support advice and g... See more
Company replied
Easy to order on line, received msg to say ready to collect same day, collected on day. No issues it all worked as it should have done
Company replied
Half of my order was available at a time making two trips necessary to collect my order over three days.
Company replied
Company details
About Argos
Written by the company
Established in 1973, Argos is a leading UK general merchandise retailer offering more than 60,000 products. Its range of Technology, Home & Furniture, Toys, Appliances, and Health & Beauty products are available through its website, apps, stores and convenient Click & Collect points inside Sainsbury’s supermarkets. Argos is a technology-led retailer; its website receives on average a billion visits a year and 70% of sales originate online.
Argos App
You can download the Argos app for both Apple and Android devices. Delivery and collection
Its market-leading Fast Track delivery service is available across more than 90% of UK postcodes, seven days a week, and offers home delivery in as little as four hours up to 10pm. Store Locator
Find a store near you using the Store locator
You can download the Argos app for both Apple and Android devices. Delivery and collection
Its market-leading Fast Track delivery service is available across more than 90% of UK postcodes, seven days a week, and offers home delivery in as little as four hours up to 10pm. Store Locator
Find a store near you using the Store locator
Contact info
33 Charterhouse Street , EC1M 6HA, London, United Kingdom
- 020 7695 6000
- www.argos.co.uk
4.1
Great
275k reviews
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At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
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Website said it was in stock when it…
Website said it was in stock when it wasn’t, had to wait
22 July 2026
Reply from Argos
Hi Isaac,
We appreciate you bringing this stock discrepancy to our attention. We are actively working to improve our inventory accuracy.
Please message us on Facebook or Twitter so we can take a look into this for you. Please send over:
order number
full name
email address
contact number
full billing address, including post code.
Please quote 'Trustpilot' & provide a copy of your review within the message. This will enable us to deal with your query a little faster. https://www.facebook.com/argos/ https://twitter.com/ArgosHelpers
Thanks,
Sanjukta.
Efficient great service!!
22 July 2026
Reply from Argos
Hello Mathias,
Thank you for your Amazing 5 star review.
Best wishes,
-Rahul
The bed is good with real planks…
The bed is good with real planks shipping on time but one the delivery men was not nice. Probably angry because I am on the top floor
22 July 2026
Reply from Argos
Hello Shu,
We appreciate your feedback regarding the bed and timely delivery. We are concerned to hear about the delivery experience and will address this internally to ensure our service meets expectations.
Best wishes,
-Rahul
Good service
22 July 2026
Reply from Argos
Hello Muriel,
Thank you for your Amazing 5 star review.
Best wishes,
-Rahul
Reply from Argos
Hello Lukman,
Thank you for your Amazing 5 star review.
Best wishes,
-Rahul
Argos very quick with orders you can…
Argos very quick with orders you can collect same day they keep it for awhile brilliant offers
22 July 2026
Reply from Argos
Hello Shannon,
Thank you for your Amazing 5 star review.
Best wishes,
-Rahul
Zero rating
Zero rating, item was delivered to wrong address, i am having nightmare trying to get my money back, communication terrible , will never purchase from this store again
22 July 2026
Reply from Argos
Hi Anne,
I am truly sorry to hear about the delivery issue and the difficulty you're experiencing with getting your money back. I understand your frustration with the lack of clear communication and regret that this has led to such a negative experience.
Please message us on Facebook or Twitter so we can take a look into this for you. Please send over:
order number
full name
email address
contact number
full billing address, including post code.
Please quote 'Trustpilot' & provide a copy of your review within the message. This will enable us to deal with your query a little faster. https://www.facebook.com/argos/ Argos Helpers (@ArgosHelpers) on X
Thanks,
Souvik
Reply from Argos
Hello Michael,
Thank you for your Amazing 5 star review.
Best wishes,
-Rahul
What an awful experience trying to…
What an awful experience trying to return a parcel.
I recently had a parcel delivered from a trusted partner, which was ordered online through Argos.
I went on the Argos chat helpline who advised me that the parcel could be returned in store.
I took the parcel to my local store to be told I couldn't return it in store, as it had been delivered to my door, I was given a number to call to arrange a collection (03456400800)
I called this number and was told again that I could return the item in store, I said I would not be prepared to return to store again as they would only tell me the same thing, and I wanted the parcel collected from my door. I was told that I would receive a text message or email from the trusted seller within 48 hrs, with arrangements for collection. After three days I phoned again telling them I had not heard anything, I was told again that the company would contact me to arrange delivery.
I asked the advisor ( Limawal ?) If he would send me an email confirming our conversation, he promised to send it within the hour, no email was sent.
I have used Argos for many years and have never had a problem, this is the first time I have tried to return a parcel from a trusted seller, I will think twice before ordering from Argos again.
22 July 2026
Unprompted review
Reply from Argos
Hi Ken,
Thank you for sharing your experience. I am truly sorry to hear about the frustrating and confusing process you encountered while trying to return your parcel. I understand how disappointing it must be to receive conflicting information and not have your issue resolved promptly. We are actively reviewing our internal processes to ensure clearer communication and a smoother return experience for our customers.
Please message us on Facebook or Twitter so we can take a look into this for you. Please send over:
order number
full name
email address
contact number
full billing address, including post code.
Please quote 'Trustpilot' & provide a copy of your review within the message. This will enable us to deal with your query a little faster. https://www.facebook.com/argos/ Argos Helpers (@ArgosHelpers) on X
Thanks,
Souvik
quick and easy to order
quick and easy to order, was ready immediately and details sent to me via text.
22 July 2026
Reply from Argos
Hello Tracey,
Thank you for your Amazing 5 star review.
Best wishes,
-Rahul
Very pleased with the service.
22 July 2026
Reply from Argos
Hello there,
Thank you for your Amazing 5 star review.
Best wishes,
-Rahul
Everything was good
Product availability was good, delivery time excellent, pick up in local store very helpful, staff there were very friendly.
22 July 2026
Reply from Argos
Hello Martin,
Thank you for your Amazing 5 star review.
Best wishes,
-Rahul
Smooth Over Polycell Product…
Ordered Smooth Over Polycell and the updates and quick delivery were very much appreciated. Product arrived well packaged
as it was a semi- liquid. Overseered by Argos from another retailer without any issues.
Great service. Thank you.
22 July 2026
Reply from Argos
Hello Sue,
Thank you for your Amazing 5 star review.
Best wishes,
-Rahul
Every time I purchase something argos…
Every time I purchase something argos fails to honour topcashback. If you won't honour it leave the scheme
22 July 2026
Reply from Argos
We are truly sorry to hear about the ongoing issues you've experienced with TopCashback not being honoured on your purchases. We understand how frustrating this must be, and we appreciate you bringing it to our attention. So that we can help resolve your issue, please send us a private message on social media via Facebook or X (Twitter).
Headphones work perfect
22 July 2026
Reply from Argos
Hello Brandon,
Thank you for your Amazing 5 star review.
Best wishes,
-Rahul
So easy and excellent service
22 July 2026
Reply from Argos
Hello Graham,
Thank you for your Amazing 5 star review.
Best wishes,
-Rahul
Reply from Argos
Hello Margaret,
Thank you for your Amazing 5 star review.
Best wishes,
-Rahul
Reply from Argos
Hello Michelle,
Thank you for your Amazing 5 star review.
Best wishes,
-Rahul
fantastic service and really fast
22 July 2026
Reply from Argos
Hello Eric,
Thank you for your Amazing 5 star review.
Best wishes,
-Rahul
I love Argos, but
I love Argos, I really do, I'm extremely patriotic, and strongly believe you should shop in the UK rather than Amazon for example, as you're helping the country, and tech companies dodge tax when they can. Can't really blame them if that's the playing field all tech companies are playing on.
That being said, getting an email after purchasing from Argos, which goes straight into insure your product for another year, is a major selling email, but come on Argos, you need to do better.
Absolutely nothing wrong with trying to make more profit, but you need to work on delivery, I'm referring to the delivery of a message over your delivery of goods.
You can literally sell to anyone on this world, but message delivery is so important.
Could do better see me :)
Dan
22 July 2026
Unprompted review
Reply from Argos
Hello Dan,
Thank you for your Amazing 5 star review.
Best wishes,
-Rahul
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