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Rated 5 out of 5 stars

This company has been through some management and name changes, but the dedication to personal service has remained the same. Best place I know of to get reliable information concerning the products t... See more

Rated 5 out of 5 stars

I easily found my everyday sunscreen, Total Block spf 65 transparent, on their website. Besides having free shipping I have the assurance of having fresh products - expires in June 2017!!! No local st... See more

Rated 5 out of 5 stars

These products are amazing as my order was delivered within 3 - 4 days and I have seen a massive difference in my skin in just a few days of use.. My pores are no longer visible, my skin feels smooth... See more

Company replied

Rated 5 out of 5 stars

I recently received my order from Askderm. It was nicely wrapped, arrived early, in spite of all the snow in my area, and also came with some surprises I hadn't expected. I have ordered from Askderm... See more

Company replied

Company details

  1. Skin care clinic
  2. Pharmacy

Information provided by various external sources

askderm has over 2,300 skin care products, excellent customer service, free samples with every order, and free shipping on all orders over $49.


Contact info

4.9

Excellent

TrustScore 5 out of 5

449 reviews

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Rated 5 out of 5 stars

Perfect transaction.

I found the Clarisonic Mia 2 for the best price on askder and received it at my door within a few days. Packaged well and item works perfectly. Couldn't ask for better service.

4 December 2014
Unprompted review
askderm logo

Reply from askderm

Thanks & Happy Holidays!

Rated 5 out of 5 stars

Wow. . great service

Awesome website with reasonable pricing on great products! Ordered on a Friday evening and received my order that following Monday!

4 December 2014
Unprompted review
askderm logo

Reply from askderm

Thanks for shopping with us! Enjoy your Holiday Season.

Rated 5 out of 5 stars

I love askderm!

I have made several purchases from askderm. I have never had a problem. The prices are fair (especially when there's a sale!!!) and the shipping is FAST! What more could you want?!?!

4 December 2014
Unprompted review
askderm logo

Reply from askderm

Thanks & Happy Holidays!

Rated 5 out of 5 stars

Fast delivery

I was so happy to receive my Clarisonic after only 3 days!

4 December 2014
Unprompted review
askderm logo

Reply from askderm

Thanks for your review & Happy Holidays!

Rated 3 out of 5 stars

One Shipped, One Pending...

To be honest, I am not satisfied with the delivery service. It could be understood that the delivery pressure is huge due to the Black Friday. However, I have two orders which were created almost at the same time. One has been shipped, the other still pending. And I have no idea when i can get the other one and why it is like this.

4 December 2014
Unprompted review
askderm logo

Reply from askderm

I have tracked both of your orders and they were both delivered on the same day (yesterday). If you did not receive both packages yesterday please contact our customer service department for further assistance 1-800-393-3848. Happy Holidays!

Rated 5 out of 5 stars

Fast Shipment and SO MANY SAMPLES!

Excellent service, got my order super quick which also included at least 6-8 samples! It is always nice to get some freebies! I will most definitely order from you guys again!

4 December 2014
Unprompted review
askderm logo

Reply from askderm

Thanks and Happy Holidays!

Rated 5 out of 5 stars

Excellent service and FRESH product selection

I easily found my everyday sunscreen, Total Block spf 65 transparent, on their website. Besides having free shipping I have the assurance of having fresh products - expires in June 2017!!! No local store carries sunscreen with an expiration date this far out. Also, received some free sunscreen samples. I will continue to use Ask Derm!

2 December 2014
Unprompted review
Rated 5 out of 5 stars

good experience

i got a really nice discount(28% off) that I can't find else where. The device is as good as I expected and the shipping was very quick!

1 December 2014
Unprompted review
askderm logo

Reply from askderm

Thanks and Happy Holidays!

Rated 5 out of 5 stars

Very good gifts for my sister.

I bought the luna minis for my sister, and she likes them very much. Fast shipping.

1 December 2014
Unprompted review
askderm logo

Reply from askderm

Thanks for the review and Happy Holidays!

Rated 5 out of 5 stars

Great customer service!

Well let me begin by saying that I'm always skeptical when it comes to online companies; however, my experience with this company was beyond fabulous. They had a great online deal that beat sephoras price on the foreo Luna mini by like $40. I then found a company even cheaper online that looked a little sketchy and they pricematched their price. Customer service was fast, responsive, and courteous. Shipping was super fast! Will definitely be a repeat customer.

30 November 2014
Unprompted review
askderm logo

Reply from askderm

Thank you for shopping with us, Happy Holidays!

Rated 4 out of 5 stars

Skin Care

Good service and good discount,but I received the iterm Strivectin-EV on the box doesn't have a word NEW ! Is that old stock ?

30 November 2014
Unprompted review
askderm logo

Reply from askderm

Brand new directly from the manufacture - rest assured all of our products will arrive to you in this manner. Sorry for the confusion with the picture online - we are working quickly to have that updated as the box no longer says "NEW!" on the top. A $5 My Skin Rewards Credit has been issued to your account for the inconvenience. Happy Holidays!

Rated 5 out of 5 stars

Very quick.

The Mia 1 was promptly delivered within a few days, much quicker than I was expecting. The Mia 1 works as advertised, and I like it. It was about $20 less than I could have bought from a department store.

27 November 2014
Unprompted review
askderm logo

Reply from askderm

Thanks for your review, Happy Holidays!

Rated 1 out of 5 stars

I am very dissatisfied

I am very dissatisfied.The website wrote delivered,but I have not received my package and no people tell me the reason.

26 November 2014
Unprompted review
askderm logo

Reply from askderm

I am sorry for the inconvenience. Have you tried speaking with one of our customer service representatives to help assist you in locating or replacing your package? We are always more than happy to help! 1-800-393-3848

Rated 5 out of 5 stars

AWESOME SERVICE!

best online store i have found to date! i spend quite a bit of time comparing prices and askderm has better prices on very *HOT* products... products that cost quite a bit more on other sites and were even out of stock in some stores. not only that, but my order arrived super fast and with several samples to boot! i will be a faithful askderm customer from here on out!

25 November 2014
Unprompted review

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