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Rated 5 out of 5 stars

This company has been through some management and name changes, but the dedication to personal service has remained the same. Best place I know of to get reliable information concerning the products t... See more

Rated 5 out of 5 stars

I easily found my everyday sunscreen, Total Block spf 65 transparent, on their website. Besides having free shipping I have the assurance of having fresh products - expires in June 2017!!! No local st... See more

Rated 5 out of 5 stars

These products are amazing as my order was delivered within 3 - 4 days and I have seen a massive difference in my skin in just a few days of use.. My pores are no longer visible, my skin feels smooth... See more

Company replied

Rated 5 out of 5 stars

I recently received my order from Askderm. It was nicely wrapped, arrived early, in spite of all the snow in my area, and also came with some surprises I hadn't expected. I have ordered from Askderm... See more

Company replied

Company details

  1. Skin care clinic
  2. Pharmacy

Information provided by various external sources

askderm has over 2,300 skin care products, excellent customer service, free samples with every order, and free shipping on all orders over $49.


Contact info

4.9

Excellent

TrustScore 5 out of 5

449 reviews

5-star
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Rated 5 out of 5 stars

Almost Perfect

I ordered a Clarisonic Mia on Cyber Monday, and then two days later they said the color I ordered was back-ordered for a month. However, they were great about letting me switch to a color that was available or wait for the original color. I chose to switch colors (because really, who cares?) and everything was great after that. Very quick shipping, and a great deal on the item!

9 December 2014
Unprompted review
askderm logo

Reply from askderm

Thank you for your purchase. Happy Holidays!

Rated 5 out of 5 stars

Excellent service!

I ordered the clarisonic mia facial brush, it arrived quickly and without any issues. I would order from Askderm again.

9 December 2014
Unprompted review
askderm logo

Reply from askderm

Thanks and Happy Holidays!

Rated 5 out of 5 stars

very happy

I got a great deal on a Clarisonic Mia 2 and cute carrying case with it for free!! First time purchasing from this website and will definitely come back!

9 December 2014
Unprompted review
askderm logo

Reply from askderm

Thank you for your purchase. Happy Holidays!

Rated 5 out of 5 stars

Flawless ordering and delivery

I ordered a Mia for our daughter not having utilized Askderm previously. I was able to easily place the order as a guest and the gift arrived ahead of their promised delivery date with no issues.
Very please and would use this company again in the future.

9 December 2014
Unprompted review
askderm logo

Reply from askderm

Thank you for your purchase. Happy Holidays!

Rated 5 out of 5 stars

clarisonic

Speedy delivery & an excellent price-the best I found! I will definitely order from your site again!

9 December 2014
Unprompted review
askderm logo

Reply from askderm

We look forward to assisting you in the future. Happy Holidays!

Rated 5 out of 5 stars

Will buy from again

Fast shipping and great deal.

9 December 2014
Unprompted review
askderm logo

Reply from askderm

Thank you for your purchase. Happy Holidays!

Rated 4 out of 5 stars

Awesome Service

My daughter has been wanting to try this product for a while. We found it on your web site at a great price. My Christmas gift for her. Her friends love this product and there skin looks clear and heathy. Thanks can't wait for her to try.

8 December 2014
Unprompted review
Rated 5 out of 5 stars

Great site with great products!

I searched everywhere for a Clarisonic in an affordable price range, and this site was the only one to offer a discount during the holiday shopping season. My product was shipped the next day and arrived quickly. Everything was in order and a little free sample was thrown in. I am very pleased with my order from this site and will probably use them again in the future!

8 December 2014
Unprompted review
Rated 5 out of 5 stars

clarisonic

I ordered a clarisonic mia on cyber monday and it arrived within a couple days like, I was surprised how fast the shipping was. I will definitely be ordering from them again. this is the first review I've ever left for a company, I am very pleased :))

8 December 2014
Unprompted review
Rated 5 out of 5 stars

Good

Everything came on time and was undamaged. I enjoyed getting the little packet of samples. The only problem I had which wasn't even that big, was that two of the three samples I got were of the item that I ordered. I would have preferred if they had been of different items that I had never tried before. Overall I enjoyed ordering from pocketderm

6 December 2014
Unprompted review
Rated 5 out of 5 stars

Great Site

Great Site - Great Prices and Wonderful Fasy Delivery!! Thank you

5 December 2014
Unprompted review
Rated 5 out of 5 stars

Askderm Online Skin Care

Good prices even better if you can catch a sale. Same products as offered by Dermatologists and Plastic Surgeons at better prices. Amazingly fast delivery.

5 December 2014
Unprompted review
Rated 5 out of 5 stars

Ask Derm is an efficient, helpful, and courteous service.

I recently placed an online order with Ask Derm but, in my haste, requested the wrong product. During subsequent phone conversations with Courtney, my personal Account Representative, the matter was straightened out and the order was corrected in a polite, friendly, and reassuring manner. I have always found Ask Derm to be reliable and prompt in providing services.
The only improvement I can suggest is that of initiating a live phone service for us West Coast Pacific Standard residents who find that your staff, working on Eastern Standard Time, are not always available in the Pacific afternoon time frame.

5 December 2014
Unprompted review
Rated 1 out of 5 stars

Box Opened

When I received my order, the outside packaging was fine, but the box to the Clarisonic brush was damaged, and the seal on the box was broken. It was obviously that way when it was sent out and did not occur during the shipping process. I contacted askderm.com and reported the problem and requested that they exchange my brush for one that was unopened and not damaged, but they refused saying they do not accept returns.

However, the shipping was very fast.

4 December 2014
Unprompted review
askderm logo

Reply from askderm

Thank you for your review. We are very sorry that your package arrived to you in this manner. If the package was damaged in transit we would be more than happy to assist you with a return/exchange. Please contact one of our product specialists 1-800-393-3848.

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