Not a good experience. i do not recommend using this website outside Germany. I have never received a refund from them after returning the item. After several e-mail I gave up. They basically said tha... See more
Company replied
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Not a good experience. i do not recommend using this website outside Germany. I have never received a refund from them after returning the item. After several e-mail I gave up. They basically said tha... See more
Company replied
Placed order #AG44773632 (Invoice #RE2026863633) over 2 days ago. I received the invoice email, but no tracking number or shipping updates has been provided. Customer service has not responded to my... See more
Company replied
Despite some of these bad reviews, i still chose AsphaltGold. And wasn't disappointed. Shipment received to a non-eu country with no issues. Quality, original product in original box. Exactly what I o... See more
Company replied
Asphaltgold is one of my go-to stores for sneakers and streetwear. Their selection is outstanding—mixing big names like Nike and adidas with more niche, gorpcore-friendly brands like Salomon, Hoka... See more
Company replied
Asphaltgold.com ist dein Online-Shop für Premium-Sneaker. Zusätzlich zu unserem hochwertigen Portfolio an Schuhen für sie und ihn findest du bei uns alle angesagten Apparel Brands. Ein rundum zufriedenstellendes Shopping-Erlebnis inklusive blitzschnellem Versand und 1A Kundenservice ist unser Anspruch.
Darmstadt, Germany
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 86% of negative reviews
Typically replies within 1 week
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SATISFIED VALUED CLIENT: Always happy with my purchased . Big discounts even with hyped sneakers. Its Good value for money. Ive been buying here regularly and doesnt have any issue with my purchases . Highly recommended.

Reply from ASPHALTGOLD
Just great buying experience 👍
All The Best! 💪

Reply from ASPHALTGOLD
#AG43984807
I ordered a shoe on 27.01.2025!
I haven't received it since. No matter how many times I write a letter (now I have also sent a statement of withdrawal), I always get the answer that it takes 3 days to respond and I do not receive a response. I feel this is inhuman treatment and theft at the same time. Shame on you and return my money as soon as possible!

Reply from ASPHALTGOLD

Reply from ASPHALTGOLD
Not a good experience with Asphaltgold for the second time.
I’ve only placed order because of the T-shirt I really wanted, and then bought the other two things. First of all, the order was only processed 3 days later, which I can somehow understand, as they’ve had a discount on their app, however I’ve received an email then, that basically they didn’t really control their stock , and they don’t have that shirt. With no gesture of apology for their service mistake , like nothing happened really.

Reply from ASPHALTGOLD
Excellent from start to finish: Fantastic price, fast delivery and very reasonable shipping costs, considering the trainers I bought were shipped from Germany to the UK.
Thank you for a great experience, will definitely be buying again!

Reply from ASPHALTGOLD
Great coat at a fantastic price. Really good service. BEWARE OF CUSTOMS TAX WHEN BUYING IN THE UK!

Reply from ASPHALTGOLD
Placed an order Tuesday night 21-01. But changed my mind and immediately sent an email at the back to hello@.... asking if it can be cancelled.
Wednesday morning 22-01 I get a mail back, saying it is no longer possible because the order has already been shipped and I can return it when I have received it!!!!
As if returning is free with you guys!!!?!?!
I won't order anything more with this stupid German company that doesn't think with their customers.

Reply from ASPHALTGOLD
I am very happy with my purchase because the website already had a big sale compared to the other sellers and on top of that I got another discount which was %20 off, so it was a very good deal for me. Rather than paying 139 € , I ended up paying only 60 euros together with the shipment fee.
Because of the big discount that the Asphaltgold offered, I started thinking whether it was a scam or not. I saw both good and bad comments on my internet search, so I had my doubt, but which website doesn't have that, right? 😀
I ordered my sneakers on Sunday evening and they arrived on Tuesday, so only in 2 days. Everything worked smoothly and it is a genuine product.
This is what I experienced with my purchase.
I thought it would be helpful and clear out some other people's doubts.
I hope everyone gets happy with what they want/ search/ and get 😊

Reply from ASPHALTGOLD
Very bad service. 2,5 months after returning my package the return is still not processed. Package lost, although I send it to the adress that they gave to me. After I send all the shipment information, no response. No response anymore to separate send emails. Still no money back. Never ever am I going to order here again. Going to take some legal measures
Great experience and delivery, super friendly and always great deals!!
Already ordered 2 times from there - everything went well, though was hesitant at first after reading the reviews. Shipped pretty, so cannot say anything bad. Have not returned anything - so cannot tell if they are indeed that bad with returns
Service is really bad. They can’t give you a concrete answer where your pakkage is always an excuse. You receive a tracking number that’s on the way but never more than 10days
Terrible experience:
I ordered some skincare products and when the delivery arrived, one product was missing. I contacted the company and they asked me to send pictures of the parcel, which I did, so they could see if it was damaged during transportation.
It’s been over three weeks since I have heard from them. Whenever I write them, they send me an automated email, which states that they will reach out to me as soon as possible.
Unique shoes that can't find in greece, availability of sizes, low cost of shipping.
Recently purchased a pair of trainers from ASPHALT GOLD and was delighted with whole transaction and quick delivery from Germany to Scotland. Excellent service and definitely purchase from them again. Highly recommended.
I made an order, and to my absolute shock, they claim that I’ve received the product. This is a blatant lie—it was never delivered. Despite countless attempts to reach their so-called customer service, no one responds. It's as if they don’t even care about their customers. The entire experience has been a nightmare. Not only have I lost my money, but their refusal to address the issue or even acknowledge their mistake is outrageous. This company is nothing but a scam operation designed to deceive and rob people. Save yourself the frustration and financial loss—never, ever order from them!
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