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See what reviewers are saying
What made this experience great was how easy and efficient it was to communicate. The team was highly responsive, the contacts were seamless, and the discussions were always constructive and focused o... See more
Excellent communication. Bilal made direct contact with me for a recent project, he came back to me quickly following client confirmation and the call was set up efficiently. The client required bo... See more
Professional team , superb service and instant payment Vanessa Amador passed the test of time and exceeded my expectations.
Company details
- #26 of 31 best companies in Business and IT Consulting agency
- #4 of 8 best companies in Information Services
Written by the company
Atheneum is a leading global insights platform servicing various clients including distinguished strategy consulting firms, renowned investment houses and well known global corporations. Our mission is to provide faster insights to empower our clients’ decision making. Through our AI capabilities we accelerate the decision-making of our clients by connecting them to the world's top professionals and industry leaders. Atheneum is growing rapidly, with 600+ professionals in 11 offices across the US, South America, Europe, Middle East, and Asia.
Contact info
Torstraße 49, 10119, Berlin, Bezirk Pankow, Germany
- 030 300192500
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 58% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Professional team
Professional team , superb service and instant payment
Vanessa Amador passed the test of time and exceeded my expectations.
Clear and efficient service support…
Clear and efficient service support between client and consultant.
What made this experience great was how…
What made this experience great was how easy and efficient it was to communicate. The team was highly responsive, the contacts were seamless, and the discussions were always constructive and focused on getting things done well.
The communications by Atheneum team was…
The communications by Atheneum team was very good for consultation services, proper information regarding the subject to be discussed, soft spoken regarding the top to be discussed
Atheneum staff are the best
Quite prompt and reasonable engagements…
Quite prompt and reasonable engagements by the coordinator, thank you.
Great staff and quality of topics…
Great staff and quality of topics brought up for discussions. Timely payments.
Excellent communication
Excellent communication. Bilal made direct contact with me for a recent project, he came back to me quickly following client confirmation and the call was set up efficiently. The client required both follow-up additional information and also requested a follow-up call. Bilal communicated very effectively via phone and e-mail.
Payment is being made promptly and the rate fairly reflects my experience and time in preparing for both calls.
Account Removed Without Clear Explanation & Concerning Payment Feedback
I recently experienced login issues with my Atheneum account and contacted support for assistance. Instead of resolving the issue, I received a message stating that my relationship with the platform had been terminated and my account access was removed.
To be fair, I had not actively used the platform for quite some time. However, the overall handling of the situation felt unprofessional and lacked transparency.
After checking recent reviews and feedback from other experts, I also noticed multiple complaints regarding delayed or problematic payments. That raises concerns about the platform’s current operations and expert relations management.
There are many strong and reliable expert-network platforms available today, so I would recommend professionals carefully evaluate their options before joining.
Just sharing my personal experience.
Lovely staff
Payment
I have to send multiple emails to ask for payment.
The invite was also accidentally removed 5 minutes before the call, operations seem to be a mess.
Fluent and clear communication with the…
Fluent and clear communication with the staff/ quick resolution of payment.
Professional
The website is user-friendly
The website is user-friendly, and the account managers are personable, they get to know you well and represent you effectively to clients. They do a great job matching advisors with the right clients, making it a win-win for everyone.
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