Went to have my brake lights done. 3 including the one above the backseat area. Apparently they don’t test their work before giving car back. On my way home, I realised none were working including the... See more
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The five stars are for Auto Barn Eltham who helped me with brake lights and wipers this morning They were fantastic - great customer service, great knowledge and great expertise. The parts were inst... See more
Is there less than one star. Went to Capalaba store, stood in line while person in front was served, waste of space behind the counter walked away, when he came back, went to serve person looking... See more
Autobarn Port Kennedy refuse to refund a faulty battery which a mechanic has confirmed is a dud battery!!! Assistant Manager stated they won’t refund but had no response when I asked if he understood... See more
TERRIBLE EXPERIENCE with this company
TERRIBLE EXPERIENCE with this company! BUYER BEWARE! We made a purchase for a custom mat and when the mat didn't fit, they acknowledged by email that their website had a mistake and asked if I wanted a shipping label to return and purchase other ones. I said just the shipping label as we wouldn't get the correct ones by Christmas and then they refused...even after we sent the VIN as proof that we were correct. We had to pay a lot of return shipping for THEIR mistake and the refund was slower than normal bank processing times. DO NOT SHOP HERE!
8 January 2021
Unprompted review
False advertising and Poor customer service
False advertising and Poor customer service
After I bought wrong rear mirror for my car in store and bad information and help from sellers ,I told the customer service and they did nor solve it and did not return it because I missed the package which was damaged when I was trying to open the pack and they did not returned it or exchanged it.I am very unhappy.
26 October 2020
Unprompted review
Slow to ship
Slow to ship. Slow to respond. Bad quality products. Refunds come with 35% restocking fee.
9 February 2019
Unprompted review
Failed to honor self price because of a…
Failed to honor self price because of a mistake. Assistant manager not helpful. Elizabeth sunday 29.4.18
29 April 2018
Unprompted review
SLOW to ship, Slow to respond
I ordered batteries for my VW (it has 2). Their website indicated that the batteries were IN STOCK.
The response email stated that the batteries would ship the next day.
After TWO WEEKS of not getting the batteries or a shipping confirmation, I sent customer service an email. FIVE DAYS LATER, I got a reply, that the batteries were on order and would be shipped when they arrived.
THEY DID NOT EVEN HAVE THEM IN STOCK - They ordered them AFTER I bought them (LIARS).
Did they offer a credit or compensation for their obvious fraudulent activities? Of course not.
Add another week of transit time and it took over 5 weeks to receive batteries that were supposed to be IN STOCK.
8 July 2015
Unprompted review
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