Autoglass® Reviews 

149,296
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Considering 13,820 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention that booking appointments online is remarkably simple, and staff members are consistently described as polite, knowledgeable, and highly efficient during their visits. People genuinely appreciate the prompt arrival of technicians who complete windscreen replacements and repairs quickly while keeping consumers well-informed throughout the entire process. Some reviewers were not happy with excessively long wait times for scheduling appointments or experienced difficulties when handling initial customer service calls. A few people also mentioned occasional issues regarding the overall quality of the work performed or unexpected delays caused by third-party contractors.

What people talk about most

Service

Clients share positive opinions on service, highlighting efficient scheduling and professional technicians... See more

Staff

Customers consistently note positive experiences with staff, highlighting helpful telephone representatives... See more

Booking process

People report positive experiences with the booking process, highlighting how quick and easy it is to... See more

Customer service

Reviewers share mixed feedback about customer service, highlighting both helpful support and frustrating... See more

Quality

Customers had ambiguous experiences with quality, reflecting a high level of disagreement. Some consumers... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Easy to book the appointment online through the insurance. Technician was excellent, very knowledgable and skilled. Job was done within 30 minutes of arrival. Only issue is the 0800-2200 booking sl... See more

Rated 5 out of 5 stars

10/10 service, new rear window fitted in less than 24 hours of it breaking. Fast efficient, kept me informed through the process. Guy fitting the window did a very neat and professional job and cleane... See more

Rated 5 out of 5 stars

Great service provided by Autoglass. Easily booked on website, with options to upgrade the service if you want, for example new wipers or rain repel. I did not upgrade as I had bought new wipers s... See more

Rated 5 out of 5 stars

Provided a reasonable quote, engineer was on time ,very friendly and punctual. Offered extra services like windscreen wipers and glass repellent. Cleaned up the glass debris and completed the job with... See more


Company details

  1. #6 of 7 best companies in Windshield Repair Service

Contact info

4.5

Excellent

TrustScore 4.5 out of 5

149k reviews

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4.5

All reviews

(149,296)

13,182 reviews in the last 12 months

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Rated 4 out of 5 stars

Very professional work done very well.

The tech was a veteran who was professional and knew his work inside out. Swapped the rear windshield out quick without damaging my car. The only thing was the rear antenna which was part of the glass that after the swap out it no longer works. Cuts out. Apart from that the rest of the experience was great.

14 August 2026
Rated 5 out of 5 stars

Keeping me updated

Keeping me updated. Your fitter was very polite and informed me what he was going to do. He was also smart and clean representing the company.
They sorted everything out with my insurance company.
The only downside was that I had to book one week in advance, but that did not bother me.

14 August 2026
Rated 5 out of 5 stars

Very easy to organise on line

Very easy to organise on line. And the technician kept in touch to let me know when he would arrive. He did a good job of the repair and was cheerful and helpfull.

13 August 2026
Rated 5 out of 5 stars

Fantastic customer service and…

Fantastic customer service and extremely quick appointment, same day within an hour of contacting them. The technician was very informative, polite and reassuring, would highly recommend this company for a fantastic 10/10 service, from the time you pick up the phone to call them. You won’t be disappointed.

14 August 2026
Rated 5 out of 5 stars

Great experience from auto glass easy…

Great experience from auto glass easy to book fast fitting available I needed a full windscreen replacement for my van jack turned up hottest day of the year explained what he was going to do etc completed the job super fast can’t have been easy in that heat but he just cracked on fair play he’s a credit to auto glass 👍

14 August 2026

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