Avanti Travel Insurance Reviews 

130,312
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 19,123 reviews, reviewers overwhelmingly had a great experience with this company. People frequently share that the staff members are exceptionally kind, patient, and knowledgeable, guiding customers through complex medical details with great care. Consumers consistently note that navigating the online system is straightforward, while praising the competitive and fair prices offered for their travel policies. However, some reviewers were not happy with unexpected costs, mentioning steep renewal increases, lengthy phone queues, or remarkably high quotations during their search. A few individuals also mentioned that using online services took a bit too long or presented minor hurdles during the process.

What people talk about most

Staff

Consumers find staff to be exceptionally helpful, professional, and knowledgeable when arranging policies.... See more

Price

People report positive experiences with price, highlighting competitive quotes and great value for annual... See more

User experience

Clients share positive opinions on user experience, highlighting how seamless, professional, and... See more

Customer service

Customers had positive experiences with customer service, highlighting supportive and patient representatives... See more

Service

Users describe positive interactions with service, highlighting professional and efficient assistance from... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We had been unable to get insurance elsewhere because we are waiting for one test result for my husband. Avanti explained they couldn't cover for awaited result but could offer cover for all other me... See more

Rated 5 out of 5 stars

I spoke with a ‘Helpline’ Lady - Couldn’t have been more helpful. Kind, listened, understanding, made me feel a valued customer. Also explained details and what would happen next, in a clear v... See more

Rated 5 out of 5 stars

Over 80s people are treated like being in a queue in Gods waiting room and insurance companies expect all in that age group are a risk to insure!!! Well there are plenty of over 80s that are still fit... See more

Rated 5 out of 5 stars

Your agent, Karen, was extremely patient with me. I am 92 years of age and had to ask her to repeat her question quite a few times. She was happy to explain any questions to me without getting exa... See more


Company details

  1. #7 of 66 best companies in Travel Insurance Company
  2. #43 of 226 best companies in Insurance agency

About Avanti Travel Insurance

Written by the company

It’s not just travel insurance, it’s travel reassurance. When you’ve got Avanti Travel Insurance, if something does go wrong- we'll always aim to put it right. Good to know, especially if you’re travelling with pre-existing health conditions.

That’s Travel Reassurance!

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Refer A Friend Scheme

Avanti Travel Insurance

Written by the company

24/7 medical support
Practical help when you need it
Unlimited medical expenses
Generous emergency medical cover with our Deluxe policy
No age limit
Enjoy travelling whatever your age
Cancellation Cover
Up to £7,500 per person with our Deluxe policy
Refer a friend
Get a £10 Love2Shop gift card for every friend you refer (as long as they don't cancel within 60 days), and we’ll give them up to 20% off their first policy. Their discount doesn't apply to the extra cost of covering medical conditions or optional add-ons. What’s not to love?

Contact info

4.8

Excellent

TrustScore 5 out of 5

130k reviews

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4.8

All reviews

(130,312)

18,256 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

Service is generally good and hopefully…

Service is generally good and hopefully this is something I will never need to explore further. The only niggle is that the discount codes are a little misleading with regard to qualifying amounts and exemptions.

12 September 2026
Rated 5 out of 5 stars

Great over 70s cruise quote

I requested an online quote and got a call the next day to discuss the quote. The agent went over details of the booking for confirmation and within 5 minutes negotiated the booking yo a much more reasonable price.
While the prompt call was unexpected it was much appreciated and I am extremely happy with the quote, the professionalism and straightforward way in which the agent dealt with the booking. I would highly recommend.

12 September 2026
Rated 4 out of 5 stars

Relatively easy form filling

The questionaire about one's medical situation was clear and easily answered. There were no trick questions. The entire process is quick and not cumbersome. The cost was below some other providers offering the same cover. I have given four stars only because an email arrived on a later day requesting a confirmation of my email address to access my account with a link to confirm which was only active for 24 hours. I am wary of links which could possibly be a scam, but in this case I read the email after the 24 hr window and the instructions how to access the account didn't work, so I had to make a phone call to receive a new link. Not problematic, just time consuming.

3 September 2026

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