We had been unable to get insurance elsewhere because we are waiting for one test result for my husband. Avanti explained they couldn't cover for awaited result but could offer cover for all other me... See more
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Company details
- #7 of 66 best companies in Travel Insurance Company
- #44 of 226 best companies in Insurance agency
About Avanti Travel Insurance
Written by the company
That’s Travel Reassurance!
Avanti Travel Insurance
Written by the company
- 24/7 medical support
- Practical help when you need it
- Unlimited medical expenses
- Generous emergency medical cover with our Deluxe policy
- No age limit
- Enjoy travelling whatever your age
- Cancellation Cover
- Up to £7,500 per person with our Deluxe policy
- Refer a friend
- Get a £10 Love2Shop gift card for every friend you refer (as long as they don't cancel within 60 days), and we’ll give them up to 20% off their first policy. Their discount doesn't apply to the extra cost of covering medical conditions or optional add-ons. What’s not to love?
Contact info
Britannia House 3-5 Rushmills, NN4 7YB, Northampton, United Kingdom
- 0333 049 7178
- info@avanti.co.uk
- www.avantitravelinsurance.co.uk
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Easy to fill form
Easy to fill form in with medical conditions. I had trouble when it came to paying, but they rang me and I was able to pay over the phone.
Lady who dealt with me was…
Lady who dealt with me was professional, patient and very helpful
May use AI-assist with repliesRead more
Terrible Customer Service - Beware
I phoned Avanti travel insurance to get a quote, the lady I spoke to asked me where I was going, when I said Antigua she did not know what or where it was, I told her it was in the Carribean, bearing in mind her job is quotes for travel insurance I would have thought she would be familiar with it. I had to spell out slowly my name and my husbands name despite having very ordinary names. When it came to medical questions I asked her advice on giving an answer and she got very short (rude) with me and just said when she asks the question I have to answer the exact answer. The reason I phoned up was because it said are you waiting for a scan, my straight answer was no as I have just had a scan but I have not yet had the result so I was unsure if I would be covered not knowing, she just kept saying answer the question very aggressively, her English was very poor. I told her I needed to speak to someone else as I was finding her difficult to talk to and she was making me feel uncomfortable. She put me on hold for so long it was clear she was doing nothing. I phoned back and spoke to someone else so I asked to speak to a supervisor, the person taking the call did not understand the word so I said I want to speak to the person in change, the boss. She said she could not put me through to anyone. Clearly I could not trust taking insurance out with a company that I cant even speak to. I dont understand how they have high ratings.

Reply from Avanti Travel Insurance
Very helpful man on the phone and the…
Very helpful man on the phone and the price was great
Always easy & quick 😁
Great quote .
Customer service
Customer service agent was very informative went through every detail clearly and gave me a reasonable quote which I accepted
The ladies I spoke to were very helpful…
The ladies I spoke to were very helpful and polite and friendly. My enquiry was sorted and my new policy started. Thank you so much
Staff were very helpful
Staff were very helpful, and efficient, I would recommend the company to friends and family.
IT WAS EASY TO GET A TRAVEL INSURANCE I…
IT WAS EASY TO GET A TRAVEL INSURANCE I HAVE NOT USED AVANTI BEFORE IT WAS RECOMENDED TO ME BY A TRAVEL AGENT I WILL DAFFINETLY USE AGAIN
Very straight forward and a competitive…
Very straight forward and a competitive price too!
Excellent Customer Service
I bought my travel insurance with Avanti over the phone and had a good experience. I declared all my medical conditions and the advisor was very helpful, professional and made the process straightforward. I received a good plan for my worldwide annual policy and was very pleased with the service.
My renewal
My renewal was quite complicated but I feel the service I had was excellent.
So easy to fill the short short form…
So easy to fill the short short form in, few clicks & your done.
Phoned as some of the medical…
Phoned as some of the medical questions did not seem to cover all but on phone we managed to answer all
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