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AVA of Norway Reviews 

3,154
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Looking at 925 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the company's products, highlighting their excellent quality, thoughtful design, and superior performance compared to other brands. Many appreciate the robust build and innovative features, along with generous warranties of up to 20 years. Reviewers frequently commend the fast and efficient delivery service, often receiving their orders promptly. The customer service also receives high acclaim for being responsive, helpful, and providing world-class support, even for complex issues. People value the ease of maintenance and the availability of parts, ensuring long-term satisfaction. However, some customers also noted occasional difficulties with customer service, including slow response times, a lack of telephone support, or issues with resolving specific problems like missing accessories. A few people also experienced product malfunctions, such as issues with nozzles, spray guns, or machines failing to operate correctly, sometimes requiring replacements or repairs.

What people talk about most

Product

Customers had positive experiences with product, often praising the quality, design, and performance of their... See more

Quality

Users describe positive interactions with quality, with many reviewers praising the excellent build quality... See more

Delivery service

Clients share positive opinions on delivery service, with many reviewers highlighting super fast and prompt... See more

Customer service

Reviewers mention positive feedback about customer service, with many praising the helpfulness, efficiency,... See more

Service

Consumers find service to be positive, with many reviewers describing it as first-class and excellent,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

AVA Master P60 . When i unboxed the pressure washer i noticed the cable clips for the power lead were both left handed ones instead of one of each , i got in touch with customer service and asked if t... See more

Company replied

Rated 5 out of 5 stars

Well thought out design making it easy to maneuver, inbuilt cable storage and tool storage. Feels like a good quality product and guidance provided to self service at 5 years to maintain a 10 year w... See more

Company replied

Rated 5 out of 5 stars

We ordered our pressure washer at 2.30 on Friday afternoon and it arrived at 12.30 the following day, this was an unexpected pleasant surprise and it was free delivery. We unpacked it today and are v... See more

Rated 5 out of 5 stars

I have a AVA P70 pressure washer & it is fantastic! Better still is AVA’s policy to stand by their product’s durability, with a second to none warranty. I had a turbo nozzle fail, which they replac... See more



Company details

  1. #4 of 5 best companies in Pressure washing service
  2. #63 of 125 best companies in DIY Store
  3. #57 of 100 best companies in Garden

About AVA of Norway

Written by the company

We at AVA of Norway are passionate about our products and want them to last as long as possible. Less throwaway and more focus on the maintenance of solid products is simply a good environmental measure. Our goal is to become the most innovative brand on the pressure washer market.

  • Up to 20 years warranty

  • Reduced maintenance costs

  • Long lasting and easy to service 

  • User-friendly and highly efficient products

  • Large selection of spare parts and accessories

  • Strive to improve on environmentally friendly design

  • Reinventing the cleaning experience through smart design

Satisfaction Guarantee

Free 30-day returns

At AVA , your satisfaction is our priority. If you're not content with your purchase, you may return any unused and unopened product within 30 days of delivery.

Contact info

4.6

Excellent

TrustScore 4.5 out of 5

3k reviews

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4.6

All reviews

(3,154)

955 reviews in the last 12 months

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Rated 5 out of 5 stars

Very fast delivery excellent service…

Very fast delivery excellent service start to finish 👏

25 June 2026
AVA of Norway logo

Reply from AVA of Norway

We love hearing that everything went smoothly from start to finish! Providing a quick and efficient experience is exactly what we aim for, and we are so glad you, Nigel, had such a positive journey with us.

Thanks for the support!

Rated 5 out of 5 stars

Delivery was seamless and very quick

Delivery was seamless and very quick. Quality of the jet washer is excellent .

25 June 2026
AVA of Norway logo

Reply from AVA of Norway

Getting your new gear to you quickly and seamlessly is always our top priority so you can get right to work. It’s wonderful to know that you, Garry, are already impressed with the excellent quality of your new jet washer!

Rated 5 out of 5 stars

I needed a replacement lance

I needed a replacement lance . The support and quick response was outstanding.

27 May 2026
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Reply from AVA of Norway

We know how important it is to get back to your cleaning projects without a long delay. Our team always strives to jump on support requests instantly, and we are thrilled we could help you, Jeff, get that replacement lance sorted out so quickly.

Rated 5 out of 5 stars

Excellent customer service

Excellent customer service, really helpful, fast response time ,Excellent communication, they go above and beyond to help,products they sell are outstanding especially pressure washes

27 May 2026
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Reply from AVA of Norway

Going above and beyond is just how we like to do things here at AVA! Your incredibly kind words mean the world to our team, and we are so happy that you, Angela, are loving both our communication and the outstanding performance of our pressure washers.

Rated 5 out of 5 stars

Game changer

Game changer

27 May 2026
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Reply from AVA of Norway

"Game changer" is exactly the reaction we work so hard to achieve! Thank you so much for the ultimate compliment, Paul – we hope you enjoy the power and efficiency of your AVA setup.

Rated 5 out of 5 stars

P60 Spray Gun needs New Part after 5 Years

Had the P60 for five years and was disappointed for the spray gun to be poring out water.

Looked on their website and they suggested a replacement part which I purchased and was delivered in 48 hours, solved the issue but accessories are only covered for 2 years 😢

24 June 2026
AVA of Norway logo

Reply from AVA of Norway

Five years of reliable service is fantastic, though we completely understand the frustration when a part eventually needs replacing. We are glad our troubleshooting tips and the 48-hour delivery got you, Martin, back up and running smoothly, even if the warranty limit felt a bit disappointing.

Rated 5 out of 5 stars

Quality customer service..

Been using the Ava P60 pressure washer for about 3yrs now and have been really impressed with it. Last week I ordered the Premium Patio Cleaner attachment for it, it arrived and was faulty. Contacted AVA and they sent another one out without hesitation or asking for only one back. Super impressed with Ava customer service and I'm sure the faulty unit was out of the norm.

24 June 2026
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Reply from AVA of Norway

Having a faulty part arrive is definitely rare for us, so we wanted to make it right for you immediately without any extra hassle. We truly appreciate your loyalty over the last three years, Kashif, and hope you absolutely love using the new Premium Patio Cleaner now!

Rated 5 out of 5 stars

happy with service and product

happy with service and product

24 June 2026
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Reply from AVA of Norway

A straightforward, happy experience is a win in our book! Thank you for taking a moment to share your satisfaction, Daniyal – it’s great to have you on board with AVA.

Rated 5 out of 5 stars

Brilliant product

Fast delivery. Great construction with thoughtful accessories. Great performance. Really impressed.

23 June 2026
AVA of Norway logo

Reply from AVA of Norway

We put a lot of thought into designing smart, functional accessories, so hearing that they hit the mark for you is fantastic. Thank you for the wonderful feedback, Edward – enjoy the great performance!

Rated 1 out of 5 stars

The gun was faulty and took me lots of…

The gun was faulty and took me lots of emails to sort out and the customer service was rude and inappropriate message sent that offended me

26 May 2026
AVA of Norway logo

Reply from AVA of Norway

We are truly sorry to hear about your experience. It was never our intention to sound rude or offend you; our team was simply trying to locate and understand the exact issue with the gun to find the right solution. We deeply regret that our message missed the mark and came across the wrong way. Please reach out to us directly with your order details so we can look into this communication and make things right for you.

Rated 5 out of 5 stars

Love this Pressure Washer

Love this Pressure Washer, open box and go, Cleans patio and Car great

23 June 2026
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Reply from AVA of Norway

Nothing beats that "open the box and go" feeling!

We are so glad to hear you, Martin, are already loving how easily the machine tackles both the patio and the car.

Have fun with your next cleaning projects!

Rated 5 out of 5 stars

Good quality fast delivery I haven't…

Good quality fast delivery I haven't been able to use it yet but can't wait.

22 June 2026
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Reply from AVA of Norway

A quick delivery means you are all set for whenever the weather plays along! We appreciate your patience, Richard, and hope you absolute love putting your new gear to the test very soon.

Rated 5 out of 5 stars

Great customer service experience

Great customer service experience. Unfortunately had to get new parts for a machine still very new and under warranty, but because AVA support the right to repair, I disassembled it, found the faulty part, videoed it and sent the video in to the customer service team. New part arrived (re-designed for extra strength) shortly after. Machine is back up and running again inside a week. Can’t ask for more.

15 June 2026
Unprompted review
AVA of Norway logo

Reply from AVA of Norway

You absolutely nailed the spirit of our right-to-repair philosophy! We love that you, Mike, took matters into your own hands with that video, allowing us to send out our newly reinforced part to get you back up and running in no time. Thanks for being an awesome part of the AVA community!

Rated 4 out of 5 stars

I would have purchase the 57 giga for…

I would have purchased the 57 giga for the extra fittings but it was out af stock . It’s very innovative meaning it has some great ideas and is very well made with parts readily available . I’ve used its and like its usability

22 June 2026
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Reply from AVA of Norway

Hi Ivan,

Thank you for your positive feedback!

We are happy to hear that you are pleased with your new AVA machine!

If you have any questions regarding stock on any of our products, please do not hesistate to contact our customer service team: support@avaofnorway.com

Kind regards,
Team AVA

Rated 5 out of 5 stars

Brilliant pressure washer

Great service super quick delivery great product

22 June 2026
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Reply from AVA of Norway

Fast shipping and a brilliant product are exactly what we strive to deliver every single time. Thank you so much for the wonderful feedback, Cliff – enjoy using your new pressure washer!

Rated 5 out of 5 stars

Ordered a repair/service kit at 3pm

Ordered a repair/service kit at 3pm, came next morning!

22 June 2026
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Reply from AVA of Norway

Next-morning delivery is fast even by our standards!

We know that when you need a service kit, you want it immediately, so we are thrilled it reached you, Tom, without a moment wasted.

Rated 5 out of 5 stars

Very good buy

Very good buy
Been looking for a presure washer for a while and AVA gets really good reviews glad i got one super fast postage all in all a great buy very happy

22 May 2026
AVA of Norway logo

Reply from AVA of Norway

We are incredibly glad all those good reviews guided you our way! It’s fantastic to hear that you, David, are happy with the super fast shipping and that your new purchase is already proving to be a great buy.

Rated 1 out of 5 stars

UNSCRUPULOUS COMPANY AND PATTERN FORMING…. NOT A NICE ONE!!!!!

If you are looking for any after sales support from this company you can forget it. Once you have spent your £500+ on one of their high end machines you are on your own!
They use 3rd party agents that are less interested than AVA are if you can believe that?
Machine not been used 5 times and blows fuses everytime you attempt to use the machine! Now apparently it needs a 5 year service kit fitting by an agent that is little interested in visiting my property as is the norm or has been for the last 42 years I have owned a home. Claims I told him I was going to him??? Deluded!! 160 mile round trip! Can you imagine me offering to go to him! Really!!!!
Had Karcher machines for two decades no issues only hoses new lance and attachments I chose to purchase. Give a 10 or 20 year warranty that is about as useful as AVA their agent or their machine I parted money for. Well known for issues of blowing fuses but I never did my homework as my late mother bought it as a gift for me. I have not got receipt but purchased through Halfords. Had I got the receipt you know where it would be and I would not have to listen to fairytales that have been visited upon me.
A catastrophic experience dealing with AVA something I would not wish on my worst enemy! No wonder Halfords have no stock, likely sick of the hassle!
YOU HAVE BEEN WARNED!! DO YOUR HOMEWORK AND GET REVIEWS ON THEM EITHER HERE OR ON THE WWW (World Wide Web) you do not want leaving in my position trust me on that. More chance of finding Lord Lucan riding Shergar than getting any satisfaction with AVA or their chosen partners and seems to be a pattern forming in failure, that is machines and agents!! Remember once you have spent your hard earned money likely be up the creek without a paddle!!!! Keep you all posted but does not make good reading here or on the web. All too uh little too late and you surely do not want to be the author of your own misfortune!!!! Certainly a storm brewing!!!

UPDATE:
Here, this company now trying to tell me my late mother bought the AVA pressure washer a year earlier than my mother actually did. Obviously did not give me the receipt but now thanks to my sister I now have the payment was found on PayPal and a year later than AVA are claiming. Also that I have been offered so much when the AVA service agent here in Northern Ireland forgot about me!! Disgusting all of it and certainly not what would be expected of a company that claim what they do? Have a read, but more importantly be mindful to register your machine within 6 months even Halfords have machines they are peddling on a year after the manufacturer claims my late mother purchased it? Never mind the 10 or 20 year they claim as only about 7 months old nowand been used 6 times at most!! Rachel knows when she was contacted about the piece of dirt!. Was in the box until at least March of this year and here we are squabbling about warranty and registration?? What a company it really is! Been going on months so I wonder why Rachel did not register it for me in April /May when Ifirst contacted her. Thought I was telling lies about purchase date or whatever, who knows?? Who cares more like!!! Pathetic and certainly not the blue chip company they portray themselves as! Very disappointing to say the least! Sorry my late mother ever purchased it for me but I did try to do my homework about these pressure washers by reading the information on their website? Cannot believe everything you rea! BE MINDFUL!!!
Believe me you do not want the hassle this company will bring you! Rachel all but called my late mother a liar as claimed this was old machine but then got PayPal receipt and Halfords receipt and clearly indicated when machine was purchased. Anything to get out of their obligation!Would not wipe my feet on them!! Then told Icould have some parts I could stick on myself, or the case would be closed!! Yes that is correct a machine that was 4 months old that has been used maybe 6 times and not fit for purpose! Always the Thatcherite way in the end when narrative does not suit!
You have been warned! This company’s 20 year guarantee is not worth a carrot!! Not worth anything after 4 months old, not fit for purpose this machine or this company.
Sorry Idid not read other reviews as clear pattern forming! Maybe if you take it to Norway you might get some assistance but not sure about that????
Seem to be dumping old stock on Halfords then claim it was bought when they decide. Rachel is a real asset to this company but in truth Rachel and the company are the flip side of the same filthy coin! What an operation! They deserve one another but in the end it all comes back to bite you, trust me on that!!!! Talk a good story but beware!!!! Just look at the idiotic response below from some nameless malevolent clown!

21 January 2026
Unprompted review
AVA of Norway logo

Reply from AVA of Norway

Hello Vincent,

We regret to hear that you have had a bad experience with our machine and customer service, and would like to offer you our deepest apology.

Our team will always do their best to help our customers as good as they can, regardless of the situation. Our partner in Northern Ireland may sometimes take longer to help customers if there is a high demand, where the spring and summer months is our high season.

If you have experiencing unusual waiting times or lack of updates from our customer service team, please attempt to contact us again and we will do our best to help solve your case.

We thank you for your understand and deeply apologise for the inconveniences.

Kind regards,
Team AVA

Rated 5 out of 5 stars

I’ve been really impressed with my AVA…

I’ve been really impressed with my AVA pressure washer. The build quality feels far better than many of the big-name alternatives I’ve used, and it comes with a generous warranty which gives plenty of confidence in the product.

Performance is excellent for car cleaning, patios and general household jobs. The hose is flexible and easy to work with, the accessories are well thought out, and the overall design feels like it has been made by people who actually use pressure washers themselves.

What really stands out is the attention to detail. Features such as the hose reel, storage solutions and quick-connect fittings make it much more user-friendly than some competitors. It delivers plenty of cleaning power without being excessively noisy.

If I had one minor criticism, it would be that some accessories can be quite expensive to add later, but the machine itself offers fantastic value for money.

Overall, I’d happily recommend AVA to anyone looking for a reliable, well-designed pressure washer for car detailing and household use. It’s one of those purchases that genuinely feels like an upgrade every time you use it.

21 June 2026
AVA of Norway logo

Reply from AVA of Norway

Wow, what an incredibly detailed and thoughtful review! Hearing that our attention to detail—like the hose reel and user-friendly fittings—makes your cleaning feel like a genuine upgrade is the ultimate compliment for our design team. Thank you for your feedback regarding the accessory pricing as well, Grant, and happy car detailing!

Rated 5 out of 5 stars
AVA of Norway logo

Reply from AVA of Norway

A great product combined with a fair price is exactly the balance we want to offer. Thank you for the straightforward thumbs-up, Dave!

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