AVA Master P60 . When i unboxed the pressure washer i noticed the cable clips for the power lead were both left handed ones instead of one of each , i got in touch with customer service and asked if t... See more
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Unit 11 High March, NN11 4HB, Daventry, United Kingdom
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Ordered GO 40 pressure washer, delivered within 48 hours.
Lightweight, but powerful washer. Easy to use, well designed and very robust machine, thoroughly recommend.

Reply from AVA of Norway
Had an issue, that rectified with a replacement part in less than 48 hours under the warranty.

Reply from AVA of Norway
Great fast service and a even better pressure washer

Reply from AVA of Norway
I have an issues with my Ava Easy P60 which prevent the machine from working. I have contacted uk support by email regarding warranty and help. However it takes 2-3 to get a response. Extremely frustrating as they want me to take my machine apart and take photos and videos. I’m not really sure what I’m doing! When I have further queries it’s another 2-3 days to get a response. I’ve been told there is no support telephone number which is crazy and communication is all by email.Really not happy and is taking the shine off what was a brilliant machine

Reply from AVA of Norway
Excellent service delivered very quickly the best product out there

Reply from AVA of Norway
Prompt delivery, easy warranty registration and most importantly a great easy to use pressure washer for cleaning our cars.

Reply from AVA of Norway
I had an issue with a metal lance provided with my new Ava Go P55, but this was very quickly resolved in an email to customer support, and Tor from support arranged for a replacement lance to be sent to me.

Reply from AVA of Norway
Great machine and accessories brilliant delivery time would recommend

Reply from AVA of Norway

Reply from AVA of Norway
Easy to order , fast delivery without any issues, items arrived very quickly so nothing to complain about would rate this company very high indeed

Reply from AVA of Norway
Product yet to use,but I felt was a little Expensive

Reply from AVA of Norway

Reply from AVA of Norway
I purchased my ava master p60 after watching reviews and doing plenty of research. My machine comes with a 20 year warranty which was very appealing. For the first time in 2 years ive had a small issue.
When I contacted ava I provided my serial number and original purchase invoice. I described my issue and sent a video.
You have the option to then have the machine fixed free of charge by sending it away, or fixing it yourself.
Withing 24hrs (less than) i had been told what the issue is, linked the parts needed and also linked an in depth easy to follow instructions on how to replace.
This was followed by a code to get the part free of charge, and another code for free shipping.
This is the customer service you want, no hassle or arguing. Straight up answers and a fix at no cost of my own.
I spoke wigh Rachel through email who was fast at replying, polite, well informed and very efficient at her job.

Reply from AVA of Norway
Excellent product (s)
Great communication and very fast delivery / dispatch.
Jet works works a treat and foam gun is great. Exactly why I chose AVA and very happy I did.

Reply from AVA of Norway
I had a problem with my ava p50 power washer. The hose attachment that pushes into the lance was leaking. I contacted tor at ava customer support and he was was so helpful and informed how to go about getting parts to repair it. Thanks for your assistance tor.

Reply from AVA of Norway
The suuport was very thorough to make me satisfied and helped with the troubleshooting.

Reply from AVA of Norway
Ordered several items, all of which came at the same time, very promptly. Not damaged, packaged well. Very good service.

Reply from AVA of Norway
Really fast delivery, faster than expected.
The products this company make are just top notch

Reply from AVA of Norway
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