AVA Master P60 . When i unboxed the pressure washer i noticed the cable clips for the power lead were both left handed ones instead of one of each , i got in touch with customer service and asked if t... See more
Company replied

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Created with AI, based on recent reviews
Written by the company
Free 30-day returns
Unit 11 High March, NN11 4HB, Daventry, United Kingdom
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.

Reply from AVA of Norway
Ordered the first aid kit and it arrived promptly. Thanks Ava

Reply from AVA of Norway
Just had my AVA p70 replacement delivered.
After my problems on the initial one, I got this working and absolutely loved it.
No tangling of the hose as it’s reinforced steel. It’s so powerful, the snow foam lance works really well, and I’ve found it very easy to store away as everywhere has a place.
Rachel in customer service was great, and ended up sorting out the issues I initially experienced.
Glad I stuck with it, and held out for a replacement.

Reply from AVA of Norway
I had already read a lot of positive reviews about Ava's customer service, and after my own experience, I can completely understand why. Both Ava and, in particular, Mischa were incredibly helpful throughout the process. They responded quickly, kept me updated, and made everything as straightforward as possible.
Although my machine couldn't be repaired, they went above and beyond to source a replacement for me, which I really appreciated. It's rare to come across customer service of this standard these days.
I can't recommend Ava highly enough as a company. I love their machines, and their customer service is genuinely some of the best I have ever experienced. A big thank you to Mischa and the team for all their help!

Reply from AVA of Norway
Power full washer compact easy to change nozzles long hose

Reply from AVA of Norway
Quick delivery and well packaged, I read the reviews before I purchased but the P60 exceeded my expectations, excellent build quality easy to use and great pressure. The 20yr warranty tells me it must be well built.

Reply from AVA of Norway
I have recently upgraded my power washer from a well know brand which I thought was very good apart from the cable management. I bought an Ava p70 and what a difference. Makes my previous washer look incompetent. Not just the cable management which is excellent, but the build quality, the design, the ease of use, the performance.. all absolutely fantastic. The power and versatility of this machine is outstanding. The delivery was quick and the customer service faultless. Best buy of the year without doubt.

Reply from AVA of Norway
The unit I purchased is working well, I blow a couple of fuses due to the extension lead I first used. One area that could be improved is the length of the power cable on the unit. I have cleaned my drive and patio, the results have been good. Still to try the snow foam gun.

Reply from AVA of Norway

Reply from AVA of Norway
Brilliant product, I got a promo code so that temped me as I didn’t really need a power washer lol great bit of kit, looks well built and some handy instructions on how to set up and maintain and service the equipment if needed.
Would not hesitate to refer this company and power washer on to other people

Reply from AVA of Norway
Fantastic item superb delivery can’t fault any aspect of this company

Reply from AVA of Norway

Reply from AVA of Norway
Fast delivery of parts, but could improve the parts diagrams and give service descriptions

Reply from AVA of Norway

Reply from AVA of Norway

Reply from AVA of Norway
Ordered a part on line. Straight forward and arrived in time span indicated. Also the replacement part is reasonably priced. Efficient service.

Reply from AVA of Norway
Having worn out my previous pressure washer I opted for the P60 AVA and so far not disappointed. It looks and feels a quality product and has easily both cleaned my path/drive and car (different nozzles provided) I then opted to buy a extension hose which unfortunately came with a slight fault on the female adapter. One email to AVA and a new one was automatically issued. So customer service also good

Reply from AVA of Norway
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.