Good and quick answer from customer service, fantastic parts schematics and "how to's" at the webside,possibility to get all parts, reasonable price. The delievarance could have been quicker, but all... See more
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Review summary
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Its great to have the opportunity to buy parts and DIY, but I dont understand why spareparts not could be for free when the product still was under warranty. And it took too long time to get the parts... See more
Company replied
Very good experience with the bying and the spare product, but a little time to waite. Managed to fix it myself, thanks to a useful product video.
Company replied
Quick responce when finally i found your page for ordering spare parts. And good prices comparing til other brands.(Sparepart)
Company replied
4.1
Great
305 reviews
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Serviceand product
4 May 2026
Reply from Avaofnorway.no
Hi Idris!
Thank you for five stars and your positive feedback!
We are happy to hear that you are pleased with our products and good service :D
Have a nice day!
Kind regards,
Team AVA
Extremely delayed delivery
Extremely delayed delivery. Took about 10 days to ship simple washing materials that were in stock.
8 May 2026
Reply from Avaofnorway.no
Hi Jon,
We regret to hear that the delivery of your order took longer than expected.
We have experienced some issues with the tracking numbers at our freight carrier lately, which has resulted in delays. We deeply apologise for this.
This issue is now resolved and our normal delivery time is 1-3 days.
Kind regards,
Team AVA
Take to long to receive produkt and to…
Take to long to receive produkt and to long answer time på customer service
6 May 2026
Reply from Avaofnorway.no
Hello Bendik,
We regret to hear that our delivery time took longer than expected.
Due to a larger technical issue at our freight carrier, we have had abnormal amounts of orders affected by this.
Due to a large amount of customers contacting us regarding this issue, the response time from our customer service team may have been longer than usual. We apologise for this.
We deeply apologise for the delay and the inconveniences this may have caused. The technical issue is now fixed and deliveries are shipped as normal again.
Kind regards,
Team AVA
Reply from Avaofnorway.no
Hello Kristoffer,
We are happy to hear that our support team was of good help, and that our 5-year service was easy to do at home! :D
Have a nice day!
Kind regards,
Team AVA
Good product and price on parts
Good product and price on repair parts. The delivery could be faster, but overall verry happy with the purchase.
22 April 2026
Reply from Avaofnorway.no
Hello Joakim!
Thank you for five stars and the positive feedback!
We apologise for the delay in the delivery of your products. This is most likely due to technical issues at our freight carrier causing delays with shipments.
This should now be in order again and we thank you for your patience.
Have a nice day!
Kind regards,
Team AVA
The quality of parts seems to be bad
The quality of part seems to be bad as they brake from time to time even though the machine are not to much in use. I have a 2019 AVA P80 brand and so far I have changed pats as follows:
- 2x times the Power switch,
- 1x time the tube in the hand held power/pressure control/Pistol from plastic to aluminium.
- Now also the tube in the hand held power/pressure control of enlarge house washer tube are broken. (probebly the same issue plastic/aluminium)
- 1 times the extension tube for high pressure pistol
The machine never experience cold/freezing temperatures and all in all it is costly and takes time to get parts in house and gives stop in planned works.
24 April 2026
Reply from Avaofnorway.no
Hello Thomas,
We regret to hear that you have has such an experience with our products. This is of course not how they are supposed to perform and we deeply apologise for the inconveniences and costs this may have caused.
If you are experiencing trouble with our products, please contact our customer service team and they will help you.
If the faulty products are not caused by user error or frost damage, you may e eligable for exchange on warranty/claim. Note that this is only true if the machine is less than 5 years old, or that your machine is registered for our extended warranty.
Kind regards,
Team AVA
Kind regards
I ordered three items
I ordered three items. Only two arrived. I complained and someone is fixing this. However the service is slow.
29 April 2026
Reply from Avaofnorway.no
Hi Steinar!
We are sorry to hear that items were missing from your order. Our customer service team are replying to you once they have finished handling your case, as they most likely will have to create a new order together with our warehouse.
We deeply apologise for the inconveniences.
Kind regards,
Team AVA
Reply from Avaofnorway.no
Hi Rune!
Thank you for five stars and your positive feedback! We are happy to hear that you are pleased with our products and fast delivery :D
Have a nice day!
Kind regards,
Team AVA
Reply from Avaofnorway.no
Hi Magne!
Thank you for five stars! We are happy to hear that you are pleased with our fast delivery! We hope you are just as pleased with your new products :D
Have a nice day!
Kind regards,
Team AVA
Overall a good experience
Easy to find what I was looking for, easy payment and quick delivery. No problems at all.
27 April 2026
Reply from Avaofnorway.no
Hello Roger!
Thank you for five stars and your positive feedback!
We are happy to hear that everything went smoothly :D
Have a nice day!
Kind regards,
Team AVA
Alt kom som forventet.
27 April 2026
Reply from Avaofnorway.no
Hei Henrik!
Takk for fem stjerner!
Så bra å høre at leveringen gikk bra og at du er fornøyd med produktene :D
Ønsker deg en fin dag videre!
Hilsen,
Team AVA
Good selection of spare parts
Good selection of spare parts, but most important is the great instructions/guides on the Web.
24 April 2026
Reply from Avaofnorway.no
Hi Niels!
Thank you for five stars! We are happy to hear that you found our selection of spare parts nice and helpful!
Have a nice day!
Kind regards,
Team AVA
I like how easy it was to purchase
I like how easy it was to purchase, but the shipping was to slow. Over a week when the season kicked in and the need was there
24 April 2026
Reply from Avaofnorway.no
Hei Ole!
Vi beklager at leveringstiden ble lenger enn forventet. Dette skyldes mye sykdom hos lageret vårt for tiden, noe som dessverre har påvirket utsending av ordre.
Normal leveringstid hos oss utenom dette vil være 1-3 dager.
Vi beklager igjen for forsinkelsen og ulempene dette har medført.
Hilsen,
Team AVA
I havent received the part ordered?
17 April 2026
Reply from Avaofnorway.no
Hei Thorvald,
Veldig leit å høre du ikke har mottatt pakken og takk for at du gir oss tilbakemelding.
Vi har sjekket i våre systemer og kan se at pakken var sendt ut fra oss 17. april og ankommet din leveringssted 20. april.
Du skal ha mottatt både sms og e-post 3 ganger før pakken ble returnert tilbake til oss.
Vår kundeservice sender deg en e-post nå slik at vi kan avklare detaljene og hjelpe deg få delen du har bestilt.
Takk igjen du sier fra, slik at vi kan hjelpe deg.
Hilsen,
AVA
Easy to order and instant delivery👍
21 April 2026
Reply from Avaofnorway.no
Hi Roger,
Thank you for five stars and your positive feedback! We are happy to hear that the products arrived to you quickly :D
Kind regards,
Team AVA
Reply from Avaofnorway.no
Hi Mehdy!
Thank you for five stars and your positive feedback! We are very happy to hear that you are pleased with our products and service :D
Have a nice day!
Kind regards,
Team AVA
Good and quick answer from customer…
Good and quick answer from customer service, fantastic parts schematics and "how to's" at the webside,possibility to get all parts, reasonable price. The delievarance could have been quicker, but all in all a great experience. My next high pressure will ve an Ava
13 April 2026
Reply from Avaofnorway.no
Hi Kjetil,
Thank you so much for your kind review, we really appreciate it!
We are always working on improving our services and will take it with us your feeback about quicker delivery.
Happy to have you as part of our AVA family! :D
Bought a p55 go from coop obs bygg…
Bought a p55 go from coop obs bygg leaked from the first day I bought it. They opened it up it was leaking from a white seal inside. Got it replaced after three weeks. After taking it back to them to check it….
They made me feel that I had done something wrong.
9 April 2026
Reply from Avaofnorway.no
Hi Ian,
We are deeply sorry to hear that you had a bad experience with one of our retailers. If you are in need of further assistance with your machine, do not hesitate to contact our customer service team and they will assist you.
Kind regards,
Team AVA
Reply from Avaofnorway.no
Hi Dagfinn!
Thank you for five stars! We are happy to hear that you are pleased with our customer service :D
Kind regards,
Team AVA
Reply from Avaofnorway.no
Hi Harald!
Thank you for five stars! We are so happy to hear that you are pleased with our customer service :D
Kind regards,
Team AVA
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