AVS4YOU Reviews 

1,000
TrustScore 3.5 out of 5

3.6

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 86 reviews, most reviewers were somewhat happy with their experience overall. Many consumers find the software easy to use, appreciating its straightforward implementation and ability to produce good results. People often highlight the suite's versatility, noting its effectiveness for various tasks like audio editing, image conversion, and video projects, even handling unusual aspect ratios. However, some people were dissatisfied with the 'lifetime' license model. Many users report that despite purchasing a lifetime license, it is tied to a single device and not transferable, requiring a new purchase if their computer breaks or is upgraded. This has led to frustration among those who expected to use the software across different machines over time.

What people talk about most

Product

People report ambiguous experiences with the product, with some reviewers praising it as an excellent suite... See more

User experience

Consumers find user experience to be ambiguous, with many reviewers praising its ease of use, intuitive... See more

Subscription

Reviewers mention ambiguous feedback about subscription, with some expressing frustration over the inability... See more

Application

Users describe ambiguous interactions with the app, with some noting a missing feature to crop videos, which... See more

Service

Customers consistently note ambiguous experiences with service, with some finding it quick and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Its a pity I have a Windows lifetime license but cannot use this on my MacBook Air m2

Company replied

Rated 4 out of 5 stars

The software is pretty good and easy to use, with (mostly) good results. BUT!!!...My only gripe with this software is that the "Content", such as Video Effects, Transitions etc, is so terribly outdate... See more

Company replied

Rated 5 out of 5 stars

I have used AVS4YOU for well over 10 years now and there are so many go to tools that make life so much easier. The main tool I use is AVS Audio Convertor, and I use this to convert video with soundt... See more

Company replied

Rated 5 out of 5 stars

I am a long time user of both AVS VIDEO and AUDIO editors and these tools are remarkably easy to use and produce high quality videos and audios with minimal effort! I can pick a file be it, JPG,BMP,... See more

Company replied


Company details

  1. Software company

Written by the company

AVS4YOU is a high-tech multimedia software suite trusted by millions worldwide. Our award-winning products cover video, audio, image, and document processing for both beginners and professionals. AVS4YOU provides a complete set of tools for media conversion, playback, recording, editing, screen capture, and more, so all you can have all essential multimedia programs in one place. With a user-friendly interface, support for 350+ formats and 10+ languages, and regular updates, AVS4YOU combines powerful performance with ease of use, staying at the forefront of audio and video innovation.


Contact info

3.6

Average

TrustScore 3.5 out of 5

1k reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

3.6

All reviews

(1,000)

127 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

"Unlimited" Subscription is not Unlimited

Similar to pretty much all the other complaints here, be aware that their "unlimited" subscription is not truly unlimited. They are expecting you to buy when you change to a new computer, regardless if your computer is broken, stolen, upgraded or any other reason. It's all tricky marketing and gimmicks to make you pay more each time.

Edited: Regarding the reply - Remember that the licensing term of "one PC only" were retrospectively included AFTER our subscription. If they can do that after our payment, nothing is stopping them to include worse terms than this (due to their "we can change the terms anytime" policy).

24 August 2024
Unprompted review
AVS4YOU logo

Reply from AVS4YOU

Thank you for your feedback. It is sad to hear that you've been unsatisfied with AVS products All the information about the terms of using AVS4YOU Software is present on the AVS4YOU official site. You can find it for instance here:
1) Frequently Asked Questions
https://support.avs4you.com/faq.aspx
2) EULA
https://www.avs4you.com/license-agreement.aspx
3) Buy Now (FAQ section)
https://www.avs4you.com/register.aspx

Please note, that in order to use the AVS programs you should accept this agreement during the installation process (please see step 2 point 3 of the instruction https://www.avs4you.com/guides/how-to-download-and-install-the-avs4you-software-on-your-pc.aspx ). If you accept the agreement and continue with the installation process it means that you agree with all the conditions of the license policy.

Rated 1 out of 5 stars

AVS4YOU do not acknowledge Unlimited Subscriptions

It would appear AVS4YOU will not accept an Unlimited Subscription when I had to change computers.

They do not reply to direct questions and do not acknowledge 15 years of use and unlimited subscriptions - be aware

16 August 2024
Unprompted review
AVS4YOU logo

Reply from AVS4YOU

Hello Nick, thank you for the feedback. Kindly note, that AVS4YOU License Agreement wasn't changed, is not hidden and is present on the official AVS4YOU site: https://www.avs4you.com/license-agreement.aspx. You should also accept or reject it while installing AVS programs as well. Thank you for the understanding.

Rated 5 out of 5 stars

Not scary but I think I have a lot of…

Not scary but I think I have a lot of work to do in the morning but I have to go to the store and get a new one for the Very first thing in the morning and I will be there in about 10 minutes or so but I will be there in about 10 minutes or so but I will be there in about 10 minutes or so but I don't have any time

8 August 2023
Unprompted review
AVS4YOU logo

Reply from AVS4YOU

Hello, thank you for a comment.

Rated 5 out of 5 stars

Effects

Type 10 more

26 July 2024
Unprompted review
AVS4YOU logo

Reply from AVS4YOU

Hello, thank you for a comment.

Rated 4 out of 5 stars

I really enjoy AVS software even with…

I really enjoy AVS software even with its updates, which I can't say for some software out there. My only issues I have is stitching together videos that the VideoRemaker itself had created individually, it says they're different formats which is weird because both parts had been made there. Otherwise, the software has always been great to work with, a bit slow when rendering out, but hey it's software, right?

19 July 2024
Unprompted review
AVS4YOU logo

Reply from AVS4YOU

Hello. Thank you for the detailed feedback! Please contact AVS support team at https://support.avs4you.com/Support.aspx and describe the problem in detail attaching screenshots. We appreciate your cooperation.

Rated 1 out of 5 stars

Repurchase "Unlimited Version" License Again?

Joke. Like others, I bought an AVS4You "Unlimited version" license and after dumping a broke PC, I requested a new activation code (required) for my new PC. Support insists that I'm required to buy another "Unlimited Version" license - something I already own. I declined to pay for this again. Their response was "We respect your decision". GOOD BYE "AVS4YOUrself".

19 July 2024
Unprompted review
AVS4YOU logo

Reply from AVS4YOU

Hello. Thank you for the review. Please be informed that AVS4YOU License Agreement is not hidden and is present on the official AVS4YOU site: https://www.avs4you.com/license-agreement.aspx. You should also accept or reject it while installing AVS programs as well. Thank you for the understanding.

Rated 2 out of 5 stars

Do not waste your money on AVS4YOU

Do not waste your money on AVS4YOU. The licence is linked to the computer, not the user/purchaser. So if you upgrade or have a computer damaged or stolen, you will have to buy a new licence for the new computer. Absolutely ridiculous licence condition.

25 June 2024
Unprompted review
AVS4YOU logo

Reply from AVS4YOU

Hello. It is sad to hear that you've been unsatisfied with AVS4YOU. Please be informed that AVS4YOU License Agreement has not been changed and is present on the official AVS4YOU site: https://www.avs4you.com/license-agreement.aspx. Thank you for your understanding.

Rated 2 out of 5 stars

I paid for my AVS4You software but it's…

I paid for my AVS4You software but it's not very self-explanatory for the user. Initially I am having a huge problem uploading my video through the Video Converter? It keeps saying "ERROR" in the top left corner and "FILE DOES NOT EXIST" in the body upload area.

20 June 2024
Unprompted review
AVS4YOU logo

Reply from AVS4YOU

Hello Nolan, we apologize for the inconveniences. Please contact AVS support team at https://support.avs4you.com/Support.aspx and describe the issue in detail. Our support managers will try to help resolve the issue as soon as possible. We appreciate your cooperation.

Rated 1 out of 5 stars

Absence on MacOS...

Really unfortunate that this software suite is not also offered on MacOS system

20 June 2024
Unprompted review
AVS4YOU logo

Reply from AVS4YOU

Hello, thank you for the feedback. It is sad to hear that you've been unsatisfied with AVS4YOU optionality.

Rated 1 out of 5 stars

Disappointing software with terrible…

Disappointing software with terrible tech support. The program crashed numerous times and the tech support was not timely in responding and them had the same answer, uninstall and reinstall the program.... to no avail. I would not recommend.

27 May 2024
Unprompted review
AVS4YOU logo

Reply from AVS4YOU

Hello, we apologize for the inconveniences. It is sad to hear that you've been unsatisfied with AVS products. We kindly recommend that you submit a request in our support system at https://support.avs4you.com/Support.aspx again. Our support managers would be glad to assist you with further steps in resolving the issue as soon as possible. We appreciate your cooperation.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look