Brand Identity Reviews 

101
TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

Fantastic service from start to finish. Every question answered in time-orderly fashion, amendments made swiftly and product delivered promptly. We're thrilled with the results and the price. We shall... See more

Rated 5 out of 5 stars

Absolutely love the uniforms ordered from these guys. Good quality, Fast turn around and lovely customer service. Thanks to Charmaine for answering all my questions. Will be buying again.

Rated 5 out of 5 stars

October-April: Every time I’ve visited the shop or rung them, all the staff have been so helpful. This has been so appreciated as it’s the first time I’ve embarked on a task to organise new club shirt... See more

Rated 5 out of 5 stars

Needed some workwear sorted as my usual supplier let me down at the last minute. Contacted Brand Identity as they are reasonably local to me. Explained the situation and the team there pu... See more

Company details

  1. Embroidery service
  2. Clothing supplier
  3. Custom T-shirt Shop
  4. Printed clothing store
  5. Screen printing shop
  6. Work Clothes Shop

Written by the company

Brand Identity are an established workwear, printing and embroidery business based in Southend on Sea, Essex. We work with a number of local and national businesses providing them with uniform, workwear and promotional items. All our work is carried out in-house at our 4,500sq ft factory where we have the capacity to embroider over 20,000 items per week and can screenprint 1000 items per hour. Our standard lead time is just 5 working days from approval of artwork and we can offer an express service if you require. We do also have a showroom onsite where you are able to come down and try on the items before purchasing. Offering a wide range of brands for customisation including some excellent sustainable and organic lines, we are able to cater to any budget. We also offer some fantastic bundle deals including new business starter packs, polo bundles and much more. We are able to offer online ordering portals for clients with over 50 staff members, these enable your buyers to order for their individual teams and send to different sites/stores. These also work well for any clubs and associations as they can be linked straight from your website for your members to purchase your branded merchandise. We also offer a packaging, folding and bagging and relabelling service. The other area of our business is promotional merchandise; we can brand anything from a pencil to a lunchbox! Speak to us today for any event merchandise you may be interested in and let us help you brand your business. !


Contact info

4.9

Excellent

TrustScore 5 out of 5

101 reviews

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4.9

All reviews

(101)

22 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent service

Excellent service. Quality is exceptional. Been using Brand ID for over 10 years for my business and wouldn't go anywhere else. Friendly staff and great prices. Highly recommend.

4 September 2024
Unprompted review
Rated 5 out of 5 stars

Very good service.

Very good choice of work wear, good quality clothing.
Easy to order online, prompt contact if any queries.
Very satisfied with service and product.

29 May 2024
Unprompted review
Rated 5 out of 5 stars

Great print & delivery service!

Brand ID not only turned my custom print order around really quickly, they also provided me with an option to post this for me... (As I was ordering on behalf of a client, this was really helpful for me as I was dreading doing this part myself!)... The process was seamless from start to finish! & my client loved the print outcome! Thank you! :)

5 April 2024
Unprompted review
Rated 5 out of 5 stars

Southend Rugby Club U9's

I have ordered a number of items with Brand ID, being part of Southend Rugby Club we are always needing kit for the kids and coaches of the U9;s. The quality is amazing, fairly priced and always quick with dispatch as well. I will keep using Brand ID for years to come.

3 May 2024
Unprompted review
Brand Identity logo

Reply from Brand Identity

Thank you for your kind review Lianne :-)

Rated 5 out of 5 stars

Excellent service

Ordered a set of Regatta waterproof padded overalls with my company logo embroidered on them. I was very pleased with the quality and service from Brand Identity. Will definitely use them again ⭐⭐⭐⭐⭐

7 December 2023
Unprompted review
Brand Identity logo

Reply from Brand Identity

Thank you for the lovely review John :-)

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