I love wearing my two bracelets. I wanted a bead plus an inscription for a very specific and special occasion. Unfortunately, the bead colour I wanted was unavailable in the timeframe I needed but wit... See more
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Review summary
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Excellent communication. Bought bracelet as Christmas present and they speeded up the delivery to arrive before holidays. Excellent quality item.. Nearly lost as did not tighten small screws as advise... See more
Company replied
Finally got a chance to write a review for this great brand and owners.. started following on social media 10 years ago and finally got to meet the people behind the brand last November and spent a lo... See more
Company replied
A+++ service from bailey of sheffield, ordered 2 different bracelets from them over the last 12 months for retirees at work. Adele has been great both times, spoke about all the options available... See more
Company replied
Company details
- #69 of 289 best companies in Jewellery shop
Information provided by various external sources
Bailey of Sheffield creates jewellery engineered to last a lifetime. For us, that doesn’t just mean durable high calibre materials or timeless design; it’s about understated pieces that adapt with you and your changing style. Each piece is all about you - a place to curate your own personal style - we just give you a firm, well forged foundation. Crafted from the highest quality marine grade 316L stainless steel, the CABLE™ Bracelet is hand finished in our workshop in Sheffield situated at Portland Works, the birthplace of stainless steel manufacturing.
Contact info
Portland Works, Randall Street, S2 4SJ, Sheffield, United Kingdom
- 0114 352 0595
- hello@baileyofsheffield.com
- www.baileyofsheffield.com
4.9
Excellent
520 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
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Reply from Bailey of Sheffield
Thank you for the kind words.
A+++ service
A+++ service from bailey of sheffield, ordered 2 different bracelets from them over the last 12 months for retirees at work.
Adele has been great both times, spoke about all the options available, gone above and beyond with everything, delivered exactly what we were looking for.
Thank you
16 March 2026
Reply from Bailey of Sheffield
Thank you very much for the kind words, very much enjoyed working with you :)
The driver had left my…
Not the Best the driver had left my expensive purchase on doorstep in full public view and claimed that i had received and signed for it.
Dear Adele apologies for the 1 star review as I assumed 'Truspilot' was the ones who delivered the item and as I stated in a previous email I do not blame Bailey's for what happened blame lies solely on the delivery service as I have made an error I will correct the star review to acceptable but also not the best delivery service that could have been received.
Kind regards Nathan.
10 March 2026
Unprompted review
Reply from Bailey of Sheffield
Hi Nathan, We spoke on email only a couple of hours ago and we apologised that the driver left your order on your doorstep. We pay a premium price for deliveries to be signed for. You ordered the item on the 9th March and it was delivered on the 10th March. I feel the 1 star is unfair, as we did everything possible for your order, the only thing that let us down was the courier. kind regards Adele
Poor delivery service
Ive made 2 orders, first order was a fully loaded bracelet, supposed to be signed for on delivery, it was left in a plant pot, so no idea who signed for it.
Second order i ordered some extra beads, they were supposed to be here yesterday, but delivery was delayed, supposed to be delivered next working day but still heard nothing from the delivery company and dont know where my order is.
Going to chase it up now.
The product that has been delivered is great, exactly what i wanted. Sadley the delivery service has let the company down.
27 February 2026
Reply from Bailey of Sheffield
Good morning David, sorry that the delivery company let us down here. But please note, as much as we would love to be able to oversee a couriers delivery from start to finish, we are not magicians, and unfortunately these issues are out of our hands. We are fortunate to have an agent that does let us know issues asap and does help our customer services to ensure we keep our customers in the loop as much as possible to get a delivery actioned properly. Sorry that we had issues with yours.
Excellent quality bracelet and service…
Excellent quality bracelet and service is spot on nothing is too much for them sent back for a repair( human error) and returned back a few days later all fixed would definitely recommend Scott and Adele
18 February 2026
Unprompted review
Reply from Bailey of Sheffield
Thank you very much Mark.
Fantastic bracelet and very well made
Fantastic bracelet and very well made. Well present box and all the extras like milled screwdriver make it a special product. That impressed i purchased a second to gift to someone.
Highly recommend and a unique piece that's going to last
23 February 2026
Unprompted review
Reply from Bailey of Sheffield
Thank you Tim!
Smiley bead necklace.
I have bought several items from Bailey over the years and they have all been exceptional quality and hard wearing. This time I have bought a smiley bead necklace, another super bit of Sheffield stainless steel jewelry.
14 February 2026
Unprompted review
Reply from Bailey of Sheffield
Thank you for the kind words.
Absolutely fantastic customer service…
Absolutely fantastic customer service and quality product I would definitely recommend purchasing from here keep Sheffield steel going.
6 February 2026
Reply from Bailey of Sheffield
Thank you for the kind words Paul. Much appreciated.
fantastic
The ease of order was fantastic, and I'm sure my daughter will love the bracelet.
29 January 2026
Reply from Bailey of Sheffield
Thank you for the kind words Abigail.
Exceptionally brilliant customer…
Exceptionally brilliant customer service and fantastically made jewellery - I have a bracelet full of beads and a necklace. I cannot recommend this business more, not only is it a British made production line and service but they are the epitome of buying local regardless of where you live. No request is too much and the quality of the jewellery is top notch.
30 January 2026
Unprompted review
Reply from Bailey of Sheffield
What a lovely review to read, thank you Nikki! :)
Fabulous bracelet
Fabulous bracelet . I purchased with a memorial bead for my brother - it’s perfect . The quality is amazing and so is the packaging. Correspondence was also excellent
28 January 2026
Reply from Bailey of Sheffield
Thank you for the kind words David.
Amazing experience
Finally got a chance to write a review for this great brand and owners.. started following on social media 10 years ago and finally got to meet the people behind the brand last November and spent a long time chatting and finally ordered. Personal service and treated you like a friend more than a customer. And as for the product, exceptional quality and a really attention grabber.
28 December 2025
Unprompted review
Reply from Bailey of Sheffield
Thank you so much for the kind words James.
Amazing experience as always from…
Amazing experience as always from bailey of sheffield. We had issues with the courier and Adele stepped in, and got redelivered in 24 hours. Will always use Bailey Of Sheffield and highly recommend their products
23 January 2026
Reply from Bailey of Sheffield
Thank you for the kind words Gemma.
Exceptional
From the very beginning, the service was outstanding. I wholeheartedly recommend their products and services to anyone looking to make a purchase.
23 January 2026
Reply from Bailey of Sheffield
Thank you very much for the kind words.
Reply from Bailey of Sheffield
Thank you Anastasi
Great product and a few issues with…
Great product and a few issues with order but Adele was brilliant and sorted everything out. Top service and great product
12 January 2026
Reply from Bailey of Sheffield
Thank you for the kind words Phillip.
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