Baker Hudson Health Ltd Reviews 

1,180
TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Looking at 138 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the staff for being extremely knowledgeable, patient, and genuinely supportive when guiding them through complex health insurance choices without any pressure. Many people mention the personal approach, noting that representatives take the time to thoroughly explain every single detail and tailor cover to individual needs. Consumers also deeply appreciate the highly efficient service and how straightforward it is to secure better renewal deals and lower annual premiums. People consistently note that the team handles provider transitions smoothly, communicates clearly, and always responds promptly to phone calls and questions.

What people talk about most

Staff

Reviewers highlight positive aspects of staff, frequently describing them as consistently friendly, helpful,... See more

Service

Consumers find service to be positive, highlighting consistently helpful, polite, and professional... See more

Customer service

People report positive experiences with customer service, consistently praising the helpful, responsive, and... See more

Price

Customers report great satisfaction with the pricing and significant savings achieved on their policies.... See more

Response time

Users describe satisfaction with response times, highlighting swift and prompt communication. Consumers... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Very helpful company in changing our private health provider. We dealt with Stanley who provided us with all the information we required to make an informed decision. He was very knowledgeable but... See more

Company replied

Rated 5 out of 5 stars

Wouldn't use anyone else for health insurance. Shout out for Stanley in particular. They are proactive, contact made well in advance of any renewal date and a swift sweep of the best and most approp... See more

Company replied

Rated 5 out of 5 stars

I have just come from a conversation with a member of the team at Baker and Hudson. He was so helpful and responsive that, should I ever need to claim I know that someone will be there to guide me thr... See more

Company replied

Rated 5 out of 5 stars

Alex was very knowledgeable and really supportive as we moved to Baker Hudson Health whilst also moving from one PMI provider to another. I was kept up to date throughout the whole process, and A... See more

Company replied


Company details

  1. #5 of 230 best companies in Insurance agency
  2. #1 of 39 best companies in Business insurance company
  3. #2 of 27 best companies in Health insurance agency
  4. #3 of 21 best companies in Income Protection Insurance Company
  5. #9 of 178 best companies in Insurance broker
  6. #9 of 54 best companies in Life Insurance Agency

Information provided by various external sources

Baker Hudson Health specialises in private medical insurance, not only for individuals but also high net worth, high profile, international and SME clients. We pride ourselves on delivering a bespoke service with ongoing support and guidance throughout the plan year. Our expert advisers are experienced in dealing with pre-existing conditions, understanding complex medical terminology and insurance jargon, meaning you don’t have to.

Written by the company


Contact info

5.0

Excellent

TrustScore 5 out of 5

1k reviews

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5.0

All reviews

(1,180)

138 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Extremely helpful, honest and did not push for business. Very pay

Extremely helpful and honest. Always answered the telephone. Went through everything thoroughly over the phone, quite a while spent explaining everything.
Excellent assistance

19 February 2026
Baker Hudson Health Ltd logo

Reply from Baker Hudson Health Ltd

Sandra

Thank you for taking the time to leave your positive feedback and 5-star rating. I am very happy to hear you were pleased with the service I provided and that you felt everything was explained thoroughly.

Please do not hesitate to get in touch should you need anything throughout the policy year.

James

Rated 5 out of 5 stars

Helpful and efficient.

Helpful and efficient.

24 February 2026
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Reply from Baker Hudson Health Ltd

J Wright

Thank you for you review and 5-star rating. I am happy to hear the service I provided was both helpful and efficient.

Please do get in touch should you need anything throughout the policy year. I will be in touch at renewal if we do not speak beforehand.

James

Rated 5 out of 5 stars

Wouldn't use anyone else for health…

Wouldn't use anyone else for health insurance. Shout out for Stanley in particular. They are proactive, contact made well in advance of any renewal date and a swift sweep of the best and most appropriate, tailored deals in the market. Easy transition, they do everything if the current deal isn't good enough. Highly recommend

5 January 2026
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Reply from Baker Hudson Health Ltd

Bridget

Thank you for your 5-star rating and glowing feedback. Your kind words mean a great deal and I am very appreciative for your continued business. I look forward to speaking to you again at your renewal if we do not speak beforehand.

If you need anything throughout the policy year, please do get in touch.

Stan

Rated 5 out of 5 stars

The client contact was super helpful

The client contact was super helpful. The process was very easy to understand and the set up was very efficient.

18 February 2026
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Reply from Baker Hudson Health Ltd

Ms O’Mahony

Thank you for taking the time to leave your kind words and 5-star rating. I am happy to hear the service I provided was super helpful and I was able to make the process easy to understand.

If you need anything further throughout the policy year, please do get in touch.

James

Rated 5 out of 5 stars

Great communication

Great communication, very fast service and very helpful.

18 February 2026
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Reply from Baker Hudson Health Ltd

Robin

Thank you for your positive feedback and 5-star rating. I am pleased to hear the service I provided was fast and helpful.

Please do get in touch should you need anything further.

James

Rated 5 out of 5 stars

I’ve used Baker Hudson Health for many…

I’ve used Baker Hudson Health for many years and they have consistently negotiated either a better price or selected a new provider or both.
I have no hesitation to give them a 5 star review.

18 February 2026
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Reply from Baker Hudson Health Ltd

James

Thank you very much for your positive feedback and 5-star rating. Receiving such positive feedback from long standing clients like yourself means a great deal.

If you need anything further during the policy year, please do get in touch.

Michael

Rated 5 out of 5 stars

Highly recommend

I've been using Baker Hudson Health for about 3 years and they have never let me down. They are extremely professional and knowledgeable and have always found me a fantastic deal on my health insurance which matches my needs. Highly recommend.

17 February 2026
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Reply from Baker Hudson Health Ltd

Jane

Thank you for taking the time to leave us another 5-star review. Your kind words and continued business mean a great deal to not only myself, but the whole team here at Baker Hudson Health. I am also pleased to hear you were happy with the outcome obtained for your policy this year.

Please do get in touch should you need anything further.

Stan

Rated 5 out of 5 stars

First Class Service and Extremely Helpful

Very helpful company in changing our private health provider. We dealt with Stanley who provided us with all the information we required to make an informed decision. He was very knowledgeable but we didn't feel pressurised to make a decision.
He certainly made the process easier and answered all the questions we came up with.

12 February 2026
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Reply from Baker Hudson Health Ltd

Thank you for your kind words and 5-star rating. I am very pleased to hear you were happy with the advice given and the outcome obtained.

Please do remember we are here for year-around support therefore do not hesitate to get in touch.

Stan

Rated 4 out of 5 stars

Prompt reaction to cost query

Prompt reaction to cost query, and negotiated with the underwriters to obtain a reduction.

10 February 2026
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Reply from Baker Hudson Health Ltd

Mike

Thank you for taking the time to leave your positive feedback. It was a pleasure speaking with you and I am happy I could obtain a discount for you.

Michael

Rated 5 out of 5 stars

Alex explained my new policy with me…

Alex explained my new policy with me extremely clearly and thoroughly.

9 February 2026
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Reply from Baker Hudson Health Ltd

Maurice

Thank you very much for your 5-star rating and your positive feedback. I am pleased to hear you were happy with the service I provided.

Please do get in touch should you need anything further.

Alex

Rated 5 out of 5 stars

Excellent and comprehensive advice…

Excellent and comprehensive advice given.

4 February 2026
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Reply from Baker Hudson Health Ltd

Christopher

Thank you for your positive feedback and 5-star rating. I am happy to hear the service I provided was both excellent and comprehensive.

If you need anything further, please do get in touch.

Stan

Rated 5 out of 5 stars

Clear information and guidance

Clear information and guidance.
Support with administrative elements

4 February 2026
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Reply from Baker Hudson Health Ltd

Colin

Thank you for taking the time to leave your feedback and 5-star rating. I am happy to hear the information and guidance was clear.

If you need support with anything throughout the policy year, please do get in touch.

James

Rated 5 out of 5 stars

For the last few years Stan has taken…

For the last few years Stan has taken very good care of me offering excellent advice, explaining all details to me in an easy to understand way.
Exceptional service, thank you so much.

27 January 2026
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Reply from Baker Hudson Health Ltd

C Hart

Thank you for taking the time to leave us another glowing review. Receiving such positive feedback year on year from long standing clients like yourself, honestly means a great deal to not only myself but the whole team.

Please do not forget, if you need anything throughout the policy year I am here and happy to help.

Stan

Rated 5 out of 5 stars

Excellent clear advice given by an…

Excellent clear advice given by an expert on private health insurance. His investigation and care has provided me with a much improved renewal premium. I am delighted with the savings and have no doubts about recommending Baker Hudson Health to prospective clients. Ruth

19 January 2026
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Reply from Baker Hudson Health Ltd

R Bannan,

Thank you for your 5-star rating and positive feedback. I am very pleased to hear you were happy with the saving made on your renewal premium. You recommendation also means a great deal.

If you need anything further, please do get in touch.

Michael

Rated 5 out of 5 stars

These are the most engaged brokers we…

These are the most engaged brokers we have ever had. Great service achieving outcomes.

15 January 2026
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Reply from Baker Hudson Health Ltd

Thank you very much for your kind words and 5-star rating. I am pleased to hear you feel we are the most engaged brokers you have ever had.

Please do get in touch should you need anything throughout the policy year.

Alex

Rated 5 out of 5 stars

Excellent advice

14 January 2026
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Reply from Baker Hudson Health Ltd

Shirley

Thank you for taking the time to leave your review and 5-star score.

Please do get in touch should you need anything prior to renewal.

Stan

Rated 5 out of 5 stars

James was really good for sorting out…

James was really good for sorting out the health insurance for my whole family
Great service , very patient, helpful and friendly.
Thank you - signed up and will be using again.

13 January 2026
Baker Hudson Health Ltd logo

Reply from Baker Hudson Health Ltd

Thank you for taking the time to leave your feedback and 5-star rating. I am pleased to hear you were happy with the patient, helpful and friendly advice provided.

Please do get in touch should you need anything further throughout the policy year.

James

Rated 5 out of 5 stars

Prompt efficient attention

Prompt efficient attention, good result. Always very professional.

13 January 2026
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Reply from Baker Hudson Health Ltd

David,

Thank you for your review and 5-star rating. I am happy to hear the service you receive is always professional and you were pleased with the result obtained.

Please do get in touch should you need anything further.

Stan

Rated 5 out of 5 stars

Baker Hudson Health - Highly Recommended

Baker Hudson Health are superb! They are professional, helpful and very thorough in ensuring they find the best deal to cover one’s needs/preferences. They have looked after my healthcare cover for a number of years now and I highly recommend them. Excellent service!

16 December 2025
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Reply from Baker Hudson Health Ltd

Miss Foote

Thank you very much for your lovely review and your 5-star rating. Thank you also for your recommendation, it truly means a great deal to receive such positive feedback from long standing clients like yourself. I am pleased to hear you continue to be happy with the service we provide.

If you need anything further, please do not hesitate to get in touch.

Stan

Rated 5 out of 5 stars

A people led approach to service

The process very easy to navigate. It felt personal. The team and Alex particularly were great at explaining healthcare insurance options and meaning to a non-expert.

11 December 2025
Baker Hudson Health Ltd logo

Reply from Baker Hudson Health Ltd

James

Thank you for your feedback and 5-star rating. I am pleased to hear the service provided made the process easy to navigate to enable you to make an informed decision.

If you need anything further, please do not hesitate to get in touch.

Alex

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