It was funny to receive my package and see my name written on the front (screen printing every box separately!? That's bonkers, but sweet). I loved the care taken with packaging the baru hot chocolate... See more
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Written by the company
Welcome to Diepenbeek, Belgium, where Gunther & Maarten whip up tasty treats bursting with authentic flavour! ✨ What emerges from their bubbling brains? Only the most wondrous and delicious bites and drinks! Fluffy chocolate marshmallows with delicious toppings, chocolate bars with wonky flavours and decadent hot chocolate & chai.
We want to create our wonderful bites and drinks in the most sustainable way. We focus on socially inclusive and local manufacturing, short supply chains and eco-friendly packaging. With each delicious nibble or sip, you’re supporting positive change! 💚
Visit our webshop or follow us on social media to see new flavours and seasonal specials.
Written by the company

Industrielaan 4, 3590, Diepenbeek, Belgium
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Great products and very fast delivery. (Personalized packaging, the client experience is pretty awesome)

Reply from BARÚ
Amazing taste and fast delivery to germany! I got the pumpkin spice latte and it's my favourite drink all seasons, hot and cold!

Reply from BARÚ

Reply from BARÚ
Thank you for your support! You don't just have the best chai latte, but the best sevice as well!

Reply from BARÚ
I had a really great experience ordering my matcha set and matcha from this company while i was in Belgium. Everything arrived the very next day, beautifully packed in a personalised box, which made it feel extra special. The set includes everything needed to prepare matcha properly, and the quality is excellent. I am especially happy with the matcha bowl, it”s exactly the type of bowl i had been looking for and couldn’t find anywhere else. The shape and size are just perfect for making matcha, and i know how hard it can be to find the right one, so this was a big plus for me. The matcha itself is amazing - very smooth consistency and a truly delicious taste. You can tell it’s good quality from the first cup. Overall, i am very happy with my purchase. Fast delivery, great products, and a smooth experience from start to finish. I would definitely recommend ordering from them if you are thinking about starting your matcha journey or upgrading your current set!

Reply from BARÚ
I discovered one of their products recently, and I love it! I placed an order not long ago, the delivery was super fast, the packaging was great, and the product is really high quality. I highly recommend them, and I think I’ll be a long-term customer. Awesome!

Reply from BARÚ
Super fast delivery. Great customer service. Just love thé whole baru concept, experience.

Reply from BARÚ
Fast shipment and I like the personal touch on the box 🥰
Perfect !

Reply from BARÚ
The outside box, the way the items were placed safely inside the box. Cherry on top, the playlist.

Reply from BARÚ
Easy choice on your site. No problems with payment (except that the instructions for payment by ing cardreader are incorrect, but that is so with all the sites and is due to the bank, not to you - and as I know the problem, I can correct it). Fast and correct delivery in a well-packed box.

Reply from BARÚ
I discovered their marshmallows via a sample another company included in their package (clever thinking ☺️).
I liked it so much I placed an order immediately. It was delivered very fast (the next day) in a personalised box (again, clever marketing 👍🏻), which was a nice surprise.
I ordered the milk and dark covered marshmallows and they were truely DELICIOUS. So very pleased with this product! An extra is the fact it’s a Belgian company! 🇧🇪

Reply from BARÚ
The packaging was incredibly well thought out, with a personalized message printed directly on the box — such a great detail. Delivery was super fast, and the products are absolutely delicious. A great experience all around.

Reply from BARÚ

Reply from BARÚ
Once the delivery was well received from BARÚ, the order was Quickstep delivered

Reply from BARÚ
Everything went great. Minor issue was solved immediately and delivery was fast.

Reply from BARÚ
Baru is great only there's to much sugar in it. I've tried the matcha and the other one without sugar but i didn't like the ingredients

Reply from BARÚ
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