It was funny to receive my package and see my name written on the front (screen printing every box separately!? That's bonkers, but sweet). I loved the care taken with packaging the baru hot chocolate... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I discovered their marshmallows via a sample another company included in their package (clever thinking ☺️). I liked it so much I placed an order immediately. It was delivered very fast (the next d... See more
Company replied
I discovered one of their products recently, and I love it! I placed an order not long ago, the delivery was super fast, the packaging was great, and the product is really high quality. I highly recom... See more
Company replied
Easy choice on your site. No problems with payment (except that the instructions for payment by ing cardreader are incorrect, but that is so with all the sites and is due to the bank, not to you - an... See more
Company replied
Company details
About BARÚ
Written by the company
Welcome to Diepenbeek, Belgium, where Gunther & Maarten whip up tasty treats bursting with authentic flavour! ✨ What emerges from their bubbling brains? Only the most wondrous and delicious bites and drinks! Fluffy chocolate marshmallows with delicious toppings, chocolate bars with wonky flavours and decadent hot chocolate & chai.
We want to create our wonderful bites and drinks in the most sustainable way. We focus on socially inclusive and local manufacturing, short supply chains and eco-friendly packaging. With each delicious nibble or sip, you’re supporting positive change! 💚
Visit our webshop or follow us on social media to see new flavours and seasonal specials.
Welcome to the whimsical world of BARÚ!
Written by the company
- From our small studio in Diepenbeek, Belgium, we craft lovely lattes & magical marshmallows designed to delight. ✨ What started in the bubbling brains of Gunther & Maarten has grown into a colourful universe of feel-good treats: spiced chai, creamy matcha, cosy pumpkin spice lattes, fluffy chocolate-covered marshmallows & dreamy hot chocolates. 😋 At BARÚ, we're on a mission to spark joy – one bite, one sip, one smile at a time. That’s why we only create what truly wows us. If it doesn’t feel 100% magical, it doesn’t make the cut. We proudly work with local & socially inclusive partners, keep our supply chains short, and pack your treats with care - and conscience. Because sweet moments should also make the world a little sweeter. 🧡 So go ahead, treat yourself. Escape the ordinary. Welcome a moment of wonder.
Contact info
Industrielaan 4, 3590, Diepenbeek, Belgium
- 011850560
- shop@baru.be
- www.baru.be
Treat yourself to something sweet! 😋
4.7
Excellent
323 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
For chocolate lovers with a twist
You gotta love everything about this brand. The fresh design, the hidden messages, the playfull communication... and let's not forget the amazing chocolate treats.
Perfect for chocolate lovers with a twist.
5 April 2023
Unprompted review
Reply from BARÚ
Hi Kristien, what a lovely review. Thank you so much! Wishing you an amazing day.
Sweet greets,
Anne - BARÚ
Top service
Top service ! Tasty chocolate and original combinations. Great customer experience.
4 April 2023
Unprompted review
Reply from BARÚ
Hi Facil, thank you for your kind words! We're so glad to hear you enjoyed our products and service. Have an amazing day!
Sweet greets,
Anne - BARÚ
We love barú
Best products ever. We love the taste. It is nice that you cannot buy it everywhere. Something special for special days, occasions and always a wonderful present to give!
1 March 2023
Unprompted review
Reply from BARÚ
Hi Kirsten, what a nice review! Thank you. We're happy you make our treats a part of those extra-special occasions. Happy gifting!
Sweet greets,
Anne - BARÚ
I so much love your treats!
I so much love your treats! But I would give you 5 stars if you could replace the corn syrup with a healthier variant.
4 April 2023
Unprompted review
Reply from BARÚ
Hi Timo, thank you for your kind review!
We're using glucose-fructose syrup which is derived fom wheat. No corn syrup in sight. :) I do understand where you're coming from, though. But sometimes you just need to indulge in something sweet!
Sweet greets,
Anne - BARÚ
11/10!
Barú is a wonderful company! Its values, people & products are so fantastic. I love how various and interesting every single product is. Another great thing about Barú is the marketing. The social media is so on point, really done by a true expert! I really love everything of Barú! Overall: 11/10 experience!
29 March 2023
Unprompted review
Reply from BARÚ
Thank you for your nice review, Laurien! We're so happy you're happy with our products and everything we do! Have an amazing sunny day. :)
Sweet greets,
Anne - BARÚ
This chocolate is God’s gift
This chocolate is God’s gift. I just cannot live without it, it’s always in my weekly menu. Plus, I had the chance to meet the marketing girl of this team. She’s such a sweet girl with a lot of skills. 10/10!
4 April 2023
Unprompted review
Reply from BARÚ
Thank you for your kind words, Léonie! It was amazing meeting you. We'll do our best to keep up the good work. Have an amazin day!
Sweet greets,
Anne - BARÚ
Really tasty chocolates and…
Really tasty chocolates and marshmallows!!
23 December 2022
Unprompted review
Reply from BARÚ
Thank you for your nice review! Have an amazing day!
Sweet greets,
Anne - BARÚ
Reply from BARÚ
Thank you for your thoughtful review, Sarah! Enjoy this sunny day.
Sweet greets,
Anne - BARÚ
Reply from BARÚ
Hi Diebrecht, thank you so much again and again and again! :)
Sweet greets,
Anne - BARÚ
Reply from BARÚ
Wonderful to hear, Robin! Thanks for taking the time to let us know.
Sweet greets,
Anne - BARÚ
Reply from BARÚ
Top, Annelies! Bedankt en geniet nog van je kopjes chai.
Sweet greets,
Anne - BARÚ
Reply from BARÚ
Thank you for your kind words, Anne! We're glad you're happy with our tasty treats and service.
Sweet greets,
Anne - BARÚ
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.