Poor quality screws don't fit as shown in the manual. Some sides chipped. Items has no letter on so I'm not DIY person took me time to figure out how to do it. Would like to add photos. Not impressed... See more
Company replied
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See what reviewers are saying
Ordered two new door handles for quadrant shower. One door handle came with 4 washers the other with only 2. Contacted bathroom republic to ask if there should have been 4 for both or only 2 required.... See more
Company replied
Spoke to James what an excellent guy I ordered seven bathrooms off him and delivered promptly Went out out of his way to make sure the purchase went smoothly and kept me up-to-date Highly recom... See more
Company replied
I recently purchased new taps for the bath and couldn’t believe the low cost from Bathroom Republic. Having looked about and seen what some places were charging, we found BR and after looking through... See more
Company details
- #107 of 107 best companies in Bathroom Renovator
- #111 of 113 best companies in Bathroom Supply Shop
- #244 of 244 best companies in Home improvement shop
Written by the company
Bathroom Republic is an independent UK bathroom retailer offering bathroom furniture, accessories, and products for projects of all sizes. We aim to make shopping for your bathroom simple and convenient. Our range includes practical and stylish options for different homes, needs, and budgets. We deliver across the UK, with free standard delivery where available. We also offer free delivery on qualifying bulky-item orders over £200. Delivery charges, locations, and eligibility may vary, so please check the details on our website before ordering. Our customer service team is available to help with product questions, orders, and delivery enquiries. We value honest customer feedback because it helps us understand what we do well and where we can improve. If you have purchased from Bathroom Republic, we welcome a genuine review of your experience.
Contact info
7 Bell Yard, WC2A 2JR, London, United Kingdom
- 44 0789 7179 798
- sales@bathroomrepublic.co.uk
- www.bathroomrepublic.co.uk
3.0
Average
445 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 71% of negative reviews
Typically replies within 1 week
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Awful service/delivery
One of their delivery men has just dumped a shower screen that I purchased for my elderly mum and got off. Leaving her stranded with the shower on the ground floor of her flat. She asked him to wait whilst she got a neighbour to help. He said he would but when she returned with the neighbour he had skulked off! I have tried to call them numerous times and have not been able to get through. Absolutely atrocious service to an elderly lady.
1 August 2025
Unprompted review
Ordered a vanity unit with sink and…
Ordered a vanity unit with sink and toilet over £400 and not heard a thing no invoice no delivery nothing.
Impossible to contact
22 July 2025
Unprompted review
I bought a toilet/basin combo unit with…
I bought a toilet/basin combo unit with this company through their Ebay store. Cabinet started to swell and split after a few weeks, initially they agreed to send replacement panels but kept me waiting for 2 months before finally stating it wasn't covered as 90 days had passed. Dishonest customer service, buyers beware.
1 July 2025
Unprompted review
No communication Terrible Customer service
No communication when you have a problem, hole in overflow channel allows it to leak. Poor quality.
1 May 2025
Unprompted review
Would not recommend this shower (excuse…
Would not recommend this shower (excuse the pun) to anyone. Placed an order this morning 000058213 but received no confirmation email. Have tried to phone all day but keeps going to answerphone and the "LIVE CHAT" has no one avaialable to chat to. Have sent 3 emails to 3 different email addresses but no response. All in all a waste of time and space and I will be seeking a refund as I have ordered elsewhere now. DO NOT BUY FROM HERE
18 June 2025
Unprompted review
Disgusting Company bunch of absolute…
Disgusting Company bunch of absolute crooks need to be struck off. Sell their product with a ten year warranty and after two years of chasing for two faulty drawers still nothing back from them apart from its on back order. Why trading standards dont shut these people down is beyond me. Do not buy from them false warranty and a bunch of liars.
UPDATE - Got a County Court Judgement against them and the owner and surprise surprise they have ignored it. They also own NES Home which actually operates out of Stourbridge so sending the Bailifs in there.
UPDATE completely ignored the CCJ so they are above the Law, time to serve the Moneyclaim CCJ and get my money collected and fees. Use this company at your peril read the reviews and ignore the lies
11 June 2025
Unprompted review
Good customer service
Ordered a basin drain push fitting, but unfortunately the plastic nut at the bottom was broken. I was soon sent a replacement by Rachel. Also postage was free on the order which is hard to find these days. Would recommend this company.
27 May 2025
Very easy to order via website
Very easy to order via website, delivery was prompt and well packaged
28 April 2025
Speedy delivery- good value product!
24 April 2025
Ordered an item on the 13th April for…
Ordered an item on the 13th April for next day delivery, Received nothing 5 day later so checked and the order was still processing.
Spoke to them via chat and the said it was on its way , meaning they were sending it out that day. "8th April and still not here and no refund for the £5.99 next day delivery.
Chat and phones are sometimes unavailable as well.
13 April 2025
Unprompted review
Excellent service
Excellent service. postage was very quick and well wrapped. I would definitely use them again and highly recommend them to anyone.
25 March 2025
Item picture & description perfect.
Item picture & description perfect.
Quick, no hassle delivery.
24 February 2025
No replacement for a defective basin for months
Bought a basin. The first one had surface peeling off (rare). Then the replacement leaked. When asking them for another replacement, they always pushed around. No one every answers the phone. The guy who responds email Jeffrey keeps saying the same "We will pass the information to our team". Don't know if he is a human or robot. We don't have a basin to use for several months!
6 March 2025
Unprompted review
Delivered wrong item
I bought a shower tray from them on ebay but they delivered the wrong item. They have responded to my messages quickly and have seemingly arranged a courier to return the item - but their courier has now failed to collect the item 4 times. I'm stuck with a very large shower tray I can't use and I'm down £190.
23 November 2024
Unprompted review
Simple on line ordering and item…
Simple on line ordering and item delivered exactly as required.
28 January 2025
Ordered parts and paid for next day…
Ordered parts and paid for next day delivery. Received item 6 days later. Items will be being returned.
27 January 2025
Poor Service / Poor Quality
No customer contact either by phone or email . Paid for next day delivery. Turned up 3 days later .
Delivery driver says happens all the time £40 wasted. This company also trades under another name
Willdens Bathrooms . Both companies appear to rubbish.
Pay the extra and shop we’re you can see your product too. The quality of the bathroom unit is poor.
24 January 2025
Unprompted review
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