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Bayfields Opticians & Audiologists - Maidstone Reviews 

126
TrustScore 5 out of 5

4.8

6 Pudding Lane,, ME14 1LN Maidstone, Kent, GB


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See what reviewers are saying

Rated 5 out of 5 stars

Staff take time and care in contrast to some other opticians I have used. Been going here for years and have recommended to many who also appreciate the more personal service given.

Rated 5 out of 5 stars

I have always used an independent Optician for 58 years, this is probably only my 4th different one. They really look after you and make sure your eyes are their priority. There are cheaper opticians,... See more

Rated 5 out of 5 stars

I have been going to this opticians for many years and also since it became part of Bayfields. The staff are all lovely. They have provided me with many pairs of new spectacles and dealt with any issu... See more

Rated 4 out of 5 stars

A very thorough eye examination and detailed discussion regarding options for glasses and lenses. Staff very helpful and well informed. Sadly, unable to justify the costs of frames and lenses inhou... See more


Company details

  1. #12 of 26 best companies in Optician
  2. #15 of 21 best companies in Audiologist
  3. #4 of 22 best companies in Contact lenses supplier
  4. #12 of 18 best companies in Eye Care Clinic
  5. #16 of 45 best companies in Glasses store
  6. #10 of 13 best companies in Hearing Aid Shop

About Bayfields Opticians & Audiologists - Maidstone

Written by the company

At Bayfields Opticians and Audiologists, we’re passionate about providing exceptional eye and hearing care with a personal touch since 2004. Our team are committed to delivering tailored solutions that meet the unique needs of each individual, whether it’s a thorough eye test, stylish eyewear, or advanced hearing solutions.

We believe in building trust through transparent, friendly service and taking the time to understand your needs, with eye tests of least 40 minutes as standard.

With a wide selection of designer eyewear from brands like Ray-Ban, Tom Ford, Chanel, and Oakley, we ensure you leave with a perfect pair of glasses that suit your style and comfort. We also offer the latest hearing aids and assessments to help improve your hearing health.

Our mission is simple: to provide the highest quality care in an environment where you feel listened to and valued. We’re proud of the relationships we’ve built with our customers and strive to exceed expectations with every visit.

At Bayfields, we’ve been trusted by our clients for years and continue to raise the bar in eye and hearing care. Visit us today to experience the difference and see why our clients keep coming back.

Bayfields Connect

Written by the company

Eye & Ear Care Just £12 a month
Bayfields Connect is our ear and eye care plan designed to give you complete care, real savings, and peace of mind all year round. For just £12 a month, you can enjoy everything from free eye exams and comprehensive hearing support to exclusive product discounts on hearing aids, glasses, and contact lenses. *T&Cs apply.
Receive a £50 Amazon Voucher for your referral
Plus a FREE eye exam or hearing health check for your friend. Win win! *T&Cs apply.

Be Assured with our 60 Day Money Back Guarantee.

We want you to be completely happy with your eyewear or hearing aid purchase.

We want you to be completely happy with your eyewear or hearing aid purchase.
That’s why we offer our 60 Day Money Back Guarantee - so you can buy with confidence. Be assured, if you’re not completely satisfied, we’ll work with you to put it right. This is our commitment to you, because we want you to Be your Best. *T&Cs apply.

Contact info

  • 6 Pudding Lane,, ME14 1LN, Maidstone, Kent, United Kingdom

  • 01622 758566

Comprehensive eye tests

Our eye tests last 45 minutes as standard

4.8

Excellent

TrustScore 5 out of 5

126 reviews

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4.8

All reviews

(126)

2,197 reviews in the last 12 months

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Rated 5 out of 5 stars

A good opticians

I have been going to this opticians for many years and also since it became part of Bayfields. The staff are all lovely. They have provided me with many pairs of new spectacles and dealt with any issues satisfactorily over the years. The eye test is very detailed and I also have extras like photographs of my eyes if I wish.

1 December 2025
Rated 5 out of 5 stars

Emergency new frames

I was welcomed by several of your female employees who know me as a long term customer. I had replaced spectacles damaged in an accident but received friendly, informative advice when choosing new frames.

4 June 2026

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