Staff take time and care in contrast to some other opticians I have used. Been going here for years and have recommended to many who also appreciate the more personal service given.

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See what reviewers are saying
I have always used an independent Optician for 58 years, this is probably only my 4th different one. They really look after you and make sure your eyes are their priority. There are cheaper opticians,... See more
I have been going to this opticians for many years and also since it became part of Bayfields. The staff are all lovely. They have provided me with many pairs of new spectacles and dealt with any issu... See more
A very thorough eye examination and detailed discussion regarding options for glasses and lenses. Staff very helpful and well informed. Sadly, unable to justify the costs of frames and lenses inhou... See more
Company details
- #12 of 26 best companies in Optician
- #15 of 21 best companies in Audiologist
- #4 of 22 best companies in Contact lenses supplier
- #12 of 18 best companies in Eye Care Clinic
- #16 of 45 best companies in Glasses store
- #10 of 13 best companies in Hearing Aid Shop
About Bayfields Opticians & Audiologists - Maidstone
Written by the company
We believe in building trust through transparent, friendly service and taking the time to understand your needs, with eye tests of least 40 minutes as standard.
With a wide selection of designer eyewear from brands like Ray-Ban, Tom Ford, Chanel, and Oakley, we ensure you leave with a perfect pair of glasses that suit your style and comfort. We also offer the latest hearing aids and assessments to help improve your hearing health.
Our mission is simple: to provide the highest quality care in an environment where you feel listened to and valued. We’re proud of the relationships we’ve built with our customers and strive to exceed expectations with every visit.
At Bayfields, we’ve been trusted by our clients for years and continue to raise the bar in eye and hearing care. Visit us today to experience the difference and see why our clients keep coming back.
Bayfields Connect
Written by the company

- Eye & Ear Care Just £12 a month
- Bayfields Connect is our ear and eye care plan designed to give you complete care, real savings, and peace of mind all year round. For just £12 a month, you can enjoy everything from free eye exams and comprehensive hearing support to exclusive product discounts on hearing aids, glasses, and contact lenses. *T&Cs apply.
- Receive a £50 Amazon Voucher for your referral
- Plus a FREE eye exam or hearing health check for your friend. Win win! *T&Cs apply.
Be Assured with our 60 Day Money Back Guarantee.
We want you to be completely happy with your eyewear or hearing aid purchase.

Contact info
6 Pudding Lane,, ME14 1LN, Maidstone, Kent, United Kingdom
- 01622 758566
Comprehensive eye tests
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Patient and proffessional
I had my ears and eyes tested with patience and informative. Calm envirement with no rushing,very personal service. Prices are a bit higher than other Opticians, but good choice of frames. I will be returning .
HEATHER WAS GREAT AS USUAL
Excellent and professional staff
Excellent and professional staff, well looked after. Happy with result
Positive experience
All staff were friendly and helpful. Appointment was on time. My optometrist is knowledgeable and professional.
Recent visit to Bayfields Maidstone
Thank you very much for my last visit to Bayfields Maidstone. All staff were welcoming, friendly and very knowledgeable. Very speedy service getting my lenses changed thank you.
Really friendly and quick service at a…
Really friendly and quick service at a great price
Very detailed and helpful audiology…
Very detailed and helpful audiology care from audiologist Cynthia.
The enjoyable eye test
The young lady that tested my eyes was very helpful and explained everything to me and extremely courteous
I went to Rebecca as usual & very…
I went to Rebecca as usual & very satisfied with her examination
Seen on time and whole experience was…
Seen on time and whole experience was sympathetic and professional,
Friendly and experienced staff
Nice, friendly and experienced staff gave a thorough visual test and sound advice re appropriate glasses🥰👍
My daughter has been attending…
My daughter has been attending Bayfields for a few years now. The staff has always been friendly and attentive. We have always received great service.
Rebecca was as always very friendly and…
Rebecca was as always very friendly and professional as were the rest of the staff
Thank you Rebecca for your time ,care…
Thank you Rebecca for your time ,care and expertise
Always pleased
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